Overview
This is a repackaged open-source software product wherein additional charges apply for the pre-configured phpMyadmin which includes Apache2, MySQL, PHP, and Scripts which make it easy for you to use OSTicket. We have phpMyAdmin intended to handle the administration of MySQL over the Web, and Scripts for the password, backup, and update management. OSTicket is a trusted and widely-used open-source support ticket system which offers desk solutions and helps you to manage infrastructure services. It allows you to manage and organize all the requests and responses in one place, customize the collected data to help get straight to the issues, create your own views to see info related to tickets. It enables a ticket locking mechanism in order to avoid conflict and dual responses.
Highlights
- OSTicket with pre-configured phpMyAdmin to administer MySQL over the Web.
- OSTicket has OPcache and ACUs installed which enhances its performance.
- OSTicket has automated password generated for security reasons.
Details
Typical total price
$0.029/hour
Pricing
Free trial
Instance type | Product cost/hour | EC2 cost/hour | Total/hour |
|---|---|---|---|
t2.micro AWS Free Tier | $0.01 | $0.012 | $0.022 |
t2.small | $0.01 | $0.023 | $0.033 |
t2.medium | $0.01 | $0.046 | $0.056 |
t2.large | $0.01 | $0.093 | $0.103 |
t2.xlarge | $0.01 | $0.186 | $0.196 |
t2.2xlarge | $0.01 | $0.371 | $0.381 |
t3.micro AWS Free Tier | $0.01 | $0.01 | $0.02 |
t3.small | $0.01 | $0.021 | $0.031 |
t3.medium | $0.01 | $0.042 | $0.052 |
t3.large | $0.01 | $0.083 | $0.093 |
Additional AWS infrastructure costs
Type | Cost |
|---|---|
EBS General Purpose SSD (gp3) volumes | $0.08/per GB/month of provisioned storage |
Vendor refund policy
Intuz OSTicket is a paid AMI stack and we do not refund in any case.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Latest Stable Release
Additional details
Usage instructions
Once the instance is running, enter http://instance-public-ip/scp into your browser. Wait for the instance health checks to pass. You will then see the OsTicket page, enter 'administrator' as Username, and 'instance-id' as password. You can access the 'PHPMyAdmin' page with URL http://instance-public-ip/phpmyadmin and use 'root' as username and 'instance-id' as password. You can access 'webmin' page at port 8000, so your url will be http://instance-public-ip:8000 and use 'admin' as username and 'instance-id' as password. You can also access your instance via SSH using the username 'ubuntu' and your Amazon private key. For additional setup instructions please visit https://www.intuz.com/cloud/stack/osticket
Resources
Vendor resources
Support
Vendor support
Intuz OSTicket Page: https://www.intuz.com/cloud/stack/osticket Contact Us Page:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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