Sold by: 3CX
Deployed on AWS
AWS Free Tier
Elevate your unified communications. AI, Voice, Video and Messaging, based on open standards. Deploy 3CX today.
4.5
Overview
3CX is a modern standards based business communications platform that combines AI, voice, video, live chat and messaging into one unified solution - deployable directly into your account.
Run your PBX on your Cloud with full infrastructure control, scalability and integration into your networking, security groups and policies.
With native apps for iOS, Android, Windows and Web, built-in video conferencing and open SIP standards, 3CX enables organizations to modernize communications without per-user licensing.
Follow the installation guide at https://www.3cx.com/docs/pbx-amazon-aws-marketplace/
Key Features:
- Deploy in your own Cloud account
- Native mobile and web apps
- AI Agents & Transcription
- Built-in video conferencing
- Website live chat
- SMS, Facebook and WhatsApp messaging & calling
- CRM integration and call reporting
- Open standards support for SIP trunks and IP phones
Highlights
- Slash your phone bill and communications costs
- Status, Chat, Click2Call, CRM Integration
- WebRTC Web Conferencing
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds or returns on licence purchase.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Use a web browser to access the 3CX Installation Wizard at http://Your_EC2_Instance_Public_IP:5015
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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This product has charges associated with it for included Technical Support. AWS FreePBX is a pairing of Debian 12, FreePBX 17, and Asterisk 21 with full Commercial Module support through Sangoma and included/premium technical support provided by TheWebMachine Networks.
Our contact center experts at your service. Technical tools & know-how. Plenty of experience.
This is a repackaged open-source software product wherein additional charges apply for support with MIKO LLC.
MikoPBX is a free, open-source PBX with a friendly interface, based on Asterisk.
This AMI package includes enhanced support from MIKO LLC, ensuring smooth installation, configuration, and operation.
Users can access our premium support services for troubleshooting, customization, and integration assistance.
Customer reviews
kelly b.
3CX Lets Me Take Work Calls Anywhere
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
i love that the calls come through my phone and i since i work at several work locations i can still be reached right on my cell phone through the 3 CX app that allows me to manage my work and personal live
What do you dislike about the product?
i wish i would text on it .. other than that nothing
What problems is the product solving and how is that benefiting you?
more accessible
Laurie R.
Best-in-Class 3CX Phone System: Smart, Easy, and Reliable
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
3CX is the best phone system I have used in a long time. The up to date performance and intelligence is state of the art for 2026. Its easy to use and the support we are given if any issues arise is beyond helpful. This system has helped our agency to run more smoothly and never miss a clients call. The system integrates with our management system and the pricing is extremely reasonable.
What do you dislike about the product?
There is nothing I can say poorly of 3CX
What problems is the product solving and how is that benefiting you?
We are currently not having any problems with 3CX
Fernando F.
Comprehensive VoIP Solution, Slight Learning Curve
Reviewed on Apr 20, 2026
Review provided by G2
What do you like best about the product?
I use 3CX for office VoIP PBX and internal communications, and I really appreciate that it's compatible with multiple VoIP/SIP providers and iPhone manufacturers. The software client has a good UI and is easy to use and administer, which makes it very user-friendly. It allows us to route calls efficiently, both within the office and with field staff, without the need for costly IP phone units. Its ease of setup means there's a low learning curve, so getting new users and admins up to speed is quick.
What do you dislike about the product?
We do prefer the old UI to the new one. Some of the features in the old UI were better implemented, like backups, provider and IP phone templates, and on hold and holiday messaging. It would be an improvement from the administrator point of view to have the old UI methods brought back rather than the new script download and deployment methods currently favored.
What problems is the product solving and how is that benefiting you?
3CX routes our calls efficiently, supports multiple VoIP/SIP providers, and integrates with our existing equipment cost-effectively. We enjoy its user-friendly desktop and mobile clients, making it easy to deploy extensions without additional IP phones, and appreciate its low learning curve for quick adoption.
Angie P.
Useful Desktop Telephony with Directory and Easy Team Call Add-Ons
Reviewed on Apr 09, 2026
Review provided by G2
What do you like best about the product?
It's useful to have the telephony on the computer, having the directory and being able to add team members to calls with customers
What do you dislike about the product?
Sometimes it's challenging to do conferences. If I call my team members first and the customers after it, I cannot dial extensions.
What problems is the product solving and how is that benefiting you?
Having the phone wherever I go to. You can also have it on the cellphone.
Computer Software
Easy to Use and Integrate with CRMs
Reviewed on Apr 07, 2026
Review provided by G2
What do you like best about the product?
Easy to use and integrate, specially with my environment (Apollo-Hubspot)
It is very stable. Did not report any problem in 1 year
It is very stable. Did not report any problem in 1 year
What do you dislike about the product?
It becomes a bit complex or support dependent when needing to set it up as a PBX
What problems is the product solving and how is that benefiting you?
3CX permits me to provide my sales team IP Voice services for countries where Hubspot (Twillio) or Apollo does not provide calling services.
This capability is very easy to use from the integrated tools, so 3CX is seamless. You can call everywhere directly from CRM
This capability is very easy to use from the integrated tools, so 3CX is seamless. You can call everywhere directly from CRM