Sold by: 3CX
Deployed on AWS
AWS Free Tier
Elevate your unified communications. AI, Voice, Video and Messaging, based on open standards. Deploy 3CX today.
4.5
Overview
3CX is a modern standards based business communications platform that combines AI, voice, video, live chat and messaging into one unified solution - deployable directly into your account.
Run your PBX on your Cloud with full infrastructure control, scalability and integration into your networking, security groups and policies.
With native apps for iOS, Android, Windows and Web, built-in video conferencing and open SIP standards, 3CX enables organizations to modernize communications without per-user licensing.
Follow the installation guide at https://www.3cx.com/docs/pbx-amazon-aws-marketplace/
Key Features:
- Deploy in your own Cloud account
- Native mobile and web apps
- AI Agents & Transcription
- Built-in video conferencing
- Website live chat
- SMS, Facebook and WhatsApp messaging & calling
- CRM integration and call reporting
- Open standards support for SIP trunks and IP phones
Highlights
- Slash your phone bill and communications costs
- Status, Chat, Click2Call, CRM Integration
- WebRTC Web Conferencing
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds or returns on licence purchase.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Use a web browser to access the 3CX Installation Wizard at http://Your_EC2_Instance_Public_IP:5015
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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This product has charges associated with it for included Technical Support. AWS FreePBX is a pairing of Debian 12, FreePBX 17, and Asterisk 21 with full Commercial Module support through Sangoma and included/premium technical support provided by TheWebMachine Networks.
Our contact center experts at your service. Technical tools & know-how. Plenty of experience.
This is a repackaged open-source software product wherein additional charges apply for support with MIKO LLC.
MikoPBX is a free, open-source PBX with a friendly interface, based on Asterisk.
This AMI package includes enhanced support from MIKO LLC, ensuring smooth installation, configuration, and operation.
Users can access our premium support services for troubleshooting, customization, and integration assistance.
Customer reviews
Maria J.
The Best for Quality Calls and Easy SMS
Reviewed on Mar 25, 2026
Review provided by G2
What do you like best about the product?
3CX is the best software for calling with good quality calls and SMS. I like how it provides all the features I need in one place, making it easy for me to send SMS to my teams and customers. The initial setup of 3CX was very easy. Overall, everything about 3CX is good.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use 3CX for calling with good quality and find SMS dials convenient all in one place, making communication easy with my team and customers.
Education Management
All-in-One Communication Platform with Great Pricing
Reviewed on Mar 23, 2026
Review provided by G2
What do you like best about the product?
They have all in one communication platform and the pricing
What do you dislike about the product?
The setup process is difficult, and the licensing logic is a bit confusing.
What problems is the product solving and how is that benefiting you?
I use it for calling clients.
Saranya S.
Easy Global Access from Anywhere
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
It’s easy to access from various countries.
What do you dislike about the product?
Sometimes I face connectivity issues nothing apart from that.
What problems is the product solving and how is that benefiting you?
Any communication required from the client’s end is always done over 3cx. As a result, if any proof of communication is needed, the recordings are available to assist and support.
Annmarie W.
Work-from-Home Friendly: Dial Customers from the “Office” Number
Reviewed on Mar 13, 2026
Review provided by G2
What do you like best about the product?
can work from home and dial customers from "office" rather than personal phone
What do you dislike about the product?
we do not know how to shut it off on the Samsung cellphone
What problems is the product solving and how is that benefiting you?
not having to block my personal phone number when dialing a client
Jack I.
Stable and Feature-Rich, but Lacking a Public API and Strong Reporting
Reviewed on Mar 11, 2026
Review provided by G2
What do you like best about the product?
3CX is a stable pbx, and has got many useful features.
What do you dislike about the product?
Unfortunately, 3CX seems to be miles behind other pbx systems, with the lack of a public api and subpar reporting.
What problems is the product solving and how is that benefiting you?
We use 3CX daily for our office telephony, handling around 500-1000 calls a day from multiple DIDs with ease.