
Overview
Druva provides a SaaS platform that radically simplifies backup, recovery, and DR of modern workloads in remote offices, data centers, and the cloud. Start protecting files (Windows, Linux, Amazon FSx, Amazon EFS), VMs (VMware, Hyper-V, Amazon EC2, Azure VM), DBs (Oracle/MS-SQL), and NAS storage wherever they run in minutes with no software, hardware, or support contracts. Druva scales on demand to protect 1000s of systems and PBs of data with secure, offsite storage of data for compliance and DR. By reducing complexity and infrastructure dependencies Druva can cut your data protection TCO by up to 40% compared to legacy solutions.
- Intuitive and easy user experience: Built-in workflow templates to configure and schedule policies globally or regionally with role-based access controls (RBAC).
- Massive storage reduction: Global source deduplication reduces network bandwidth and storage utilization across cloud storage tiers.
- Automated long-term retention: Tier unique blocks to cold storage or backup large files directly to AWS S3 Glacier.
- More than ransomware protection: Go beyond protection to detect, respond, and recover faster.
- One-click Cloud DR: Enhances business resilience with automated and orchestrated failover/failback and unlimited testing.
Druva Phoenix Business: All workloads, 1-2 sites Druva Phoenix Enterprise: Multiple sites, admins, & regions, DRaaS (option)
Highlights
- SaaS backup & recovery reduces costs up to 40% by eliminating complexity and costs found in legacy backup solutions. Global deduplication, automated tiering for long-term retention, and archiving to cold storage drive greater storage savings.
- Cloud DR: Enhance backup and recovery with seamless failover of VMs into customer-owned Amazon VPC. When a disaster occurs, backup snapshots are used to launch Amazon EC2 instances which can recover any number of VMs in under 30 minutes.
- Safe & secure: Zero-trust architecture eliminates SSH access to production nodes. Backup data encrypted in-flight (TLS) and at rest (AES-256) with unique keys controlled by customers. Nothing executes on storage, thwarting ransomware.
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Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Phoenix Enterprise | Druva Phoenix Enterprise Products [Private Offer Only] | $100,000.00 | |
Phoenix Elite | Druva Phoenix Elite Products [Private Offer Only] | $100,000.00 | |
Ransomware Recovery | Ransomware Recovery for hybrid workloads [Private Offer Only] | $100,000.00 | |
New Cloudranger Business | Druva Cloudranger Business Products [Private Offer Only] | $100,000.00 | - |
New Cloudranger Enterprise | Druva Cloudranger Enterprise Products [Private Offer Only] | $100,000.00 | - |
New Cloudranger Elite | Druva Cloudranger Elite Products [Private Offer Only] | $100,000.00 | - |
Insync Business | Druva Insync Business Products [Private Offer Only] | $100,000.00 | - |
Insync Elite | Druva Insync Elite Products [Private Offer Only] | $100,000.00 | - |
Insync Enterprise | Druva Insync Enterprise Products [Private Offer Only] | $100,000.00 | - |
Vendor refund policy
With Druva Phoenix, you only pay for your usage. You are free to cancel at any time.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Druva provides 24/7 support via chat, email and phone. SLAs based on subscription plan.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Plug-and-play cloud backups have simplified endpoint and server protection and support compliance
What is our primary use case?
Druva Data Security Cloud is mainly used for endpoint and server backup. If a customer needs to back up their machines, such as laptops or desktops, that is the first use case. The second use case is when a customer needs to back up a server. Since most customers are going virtual and depending on virtual machines, virtual machine backup is also becoming very popular.
What is most valuable?
Druva Data Security Cloud is a plug-and-play product. I know a couple of solutions that require you to purchase a dedicated server for the backup and then they work, for example, Veeam. Although Veeam also has a complete cloud solution, their main selling solution requires a dedicated server for the backup. Druva Data Security Cloud is a completely plug-and-play product. You do not need to have a server. You just need to install the agents and deploy it to the end-users. I would say ease of deployment is a major advantage.
They also offer a pay-as-you-go model if a customer is using the MSP, which saves a lot of cost. They offer global deduplication as well. I think this feature is very exclusive to Druva Data Security Cloud. Not many providers are offering this solution. These are the major points that make Druva Data Security Cloud a good solution compared to others.
What needs improvement?
If a customer is using legacy infrastructure, such as in-house servers or in-house data centers, that is where Druva Data Security Cloud does not perform well as a backup solution. I think it is one area where they can improve.
Legacy infrastructure is mainly used by schools, universities, and government institutions. Because they have some critical data that they cannot put on the cloud, it makes sense that this is a limitation.
For how long have I used the solution?
In this organization, it is going to be almost a year, but I have dealt with Druva Data Security Cloud for approximately four years.
How are customer service and support?
Druva Data Security Cloud responds within the given SLAs. Support-wise, there should not be any issues. I personally have not heard of any complaints from customers regarding Druva Data Security Cloud's support. That describes how good their support is.
How was the initial setup?
Druva Data Security Cloud does require installation and deployment. It also requires monitoring on how much storage has been used by the customer. If the customer has exceeded the data pool, then we need to notify them that their data pool is already filled up and overage charges might be applied after that.
I think a day is what it takes for a mid-sized company.
What about the implementation team?
We have our engineers who go on-site or can perform the deployment remotely, depending on the situation.
What's my experience with pricing, setup cost, and licensing?
The setup cost is reasonable.
What other advice do I have?
I have dealt a couple of times with Acronis, but I am not specific about the products.
Druva Data Security Cloud is what I mention, because we deal with them and we use them as well. We also have a little bit of Veeam because we are reselling Veeam.
We are slowly transitioning to the MSP model, wherein we sell Druva Data Security Cloud as our service and are basically acting as a Managed Service Partner.
We purchased through channel partners, but now since we are a Managed Service Partner and offering them as a service, we purchase directly through Druva Data Security Cloud.
I think Druva Data Security Cloud would be top-tier because it has all the major compliances: PCI DSS, GDPR, and HIPAA. I think they have all the certifications and they are pretty much compliant.
Personally, I have not heard of or used VMware. We no longer work with VMware since it was acquired by Broadcom, as our partnership was actually cancelled by Broadcom since we do not do a lot of VMware business.
I give this review a rating of 9.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Responsive Support and a Product That Works Well Overall
Centralized backups have simplified endpoint recovery and protected us from ransomware impact
What is our primary use case?
Druva Data Security Cloud 's main use case is user backup, specifically endpoint user backup.
For user backup, a specific example would be when an employee's laptop fails unexpectedly or due to a hardware issue. Druva automatically backs up user data files to the cloud, allowing our IT team to provision a replacement laptop and restore the user data from the most recent backup, so the laptop works again with the required data already there.
Another scenario would be if a user's laptop gets infected with ransomware. Rather than paying the ransom or attempting to clean the files, IT restores the user file from the backup created before the attack, minimizing data loss and helping the employee get back to work quickly.
What is most valuable?
Druva Data Security Cloud offers many good features, including cloud-native SaaS backup, immutable and air-gapped backup to protect against ransomware, broad workload protection for endpoints and cloud workloads, and most importantly, centralized management with a single console for backup and recovery.
The centralized console helps us manage every workload from a single pane of glass, allowing administrators to monitor backups, backup jobs for endpoints and servers, check backup failures, storage usage, compliance needs, and quickly recover with streamlined recovery options.
Druva Data Security Cloud has positively impacted our organization by simplifying backup management, consolidating protection of endpoints and cloud workloads, allowing for faster recovery from accidental deletions and device failures, reducing operational overhead, and improving security and compliance through immutable backups and centralized policy management.
What needs improvement?
Druva Data Security Cloud can be improved in multiple ways, such as more customizable reporting for compliance needs and faster restoration for large data files, particularly in large enterprise environments where speed is crucial.
Additionally, there should be more granular control with simplified licensing and better visibility of costs to give administrators detailed control over backup schedules, retention, and recovery settings.
For how long have I used the solution?
I have been using Druva Data Security Cloud for five to six years.
What do I think about the stability of the solution?
Druva Data Security Cloud is very stable due to the infrastructure availability provided by the reliable cloud services it uses.
What do I think about the scalability of the solution?
Druva Data Security Cloud is very scalable, allowing us to adjust based on our usage and requirements.
How are customer service and support?
Customer support is really good and highly reliable.
I would rate the customer support an eight out of ten.
What was our ROI?
Druva Data Security Cloud helps us reduce costs, eliminates the need for certain employees, and improves efficiency in managing protection without additional infrastructure.
What's my experience with pricing, setup cost, and licensing?
I purchased Druva Data Security Cloud through a partner, and its pricing is competitive for an enterprise backup solution. The setup cost is easy compared to traditional solutions since it does not require server deployment or software installation.
Which other solutions did I evaluate?
Before choosing Druva Data Security Cloud, I evaluated other options.
What other advice do I have?
For anyone looking into using Druva Data Security Cloud, I would advise that it is a very easy-to-use SaaS-based solution that helps protect endpoints and servers without the burden of managing infrastructure costs. I would rate this product a nine out of ten.