Data Center Proxies

What do you like best about the product?

Reliability and responsiveness. The proxy infrastructure performs consistently, the zone-based setup integrates cleanly with our backend via the API, and the control panel gives us enough visibility to manage things without friction.

What really sets Bright Data apart, though, is the support experience. I submitted a small UX request about hiding deleted proxies in the My Proxies list, the support engineer replied quickly with a workaround and escalated it to engineering. A few days later, R&D had shipped persistent filter caching to address it. That kind of feedback loop between users and product is exactly what you want from a critical vendor.

What do you dislike about the product?

Pricing is the main pain point, especially for smaller customers. Entry-level users pay significantly higher unit rates than large enterprises with high committed volumes, which is exactly the opposite of what would actually help smaller teams grow. It puts early-stage projects at a real competitive disadvantage against providers offering more accessible starter tiers. A pricing model that genuinely supports smaller customers, rather than reserving the best rates for those who already spend the most, would be fairer and would also help those customers grow into larger accounts over time.

What problems is the product solving and how is that benefiting you?

Bright Data gives us reliable, scalable access to web data that we wouldn't be able to collect at the volume or consistency we need on our own. Before adopting it, we were dealing with frequent blocks, inconsistent response rates, and significant engineering time spent maintaining proxy infrastructure ourselves. That overhead made it hard to focus on the actual product.

With Bright Data, the proxy layer is effectively a solved problem for us. The zone-based setup integrates cleanly with our backend, performance is consistent across regions, and we no longer have to babysit infrastructure to keep data flowing. That's freed up meaningful engineering time and made our data collection significantly more dependable.

What do you like best about the product?

Nice and helpful support, easy to use, and it comes with great data sets.

What do you dislike about the product?

A bit tricky to understand pricing as we are being provided with different information. From 0$ to 250$ or even 200 000$ :D

What problems is the product solving and how is that benefiting you?

Time saving

What do you like best about the product?

The staff members were very helpful any time I had questions and the offering is better is anything I could have scraped myself

What do you dislike about the product?

Their dataset didn't go back as far as I would have liked and was missing coverage in the specific location I was looking at but I found work arounds for both

What problems is the product solving and how is that benefiting you?

It gathered and cleaned data I would have otherwise had to scrape myself

What do you like best about the product?

I thought Bright Data was very easy to use. It had a lot of data for many different things, including what I was looking for. I like the AI integration which made it very easy to filter the data and get what I needed fast. The AI integration allowed me to search and filter through the data a lot faster, making it a lot more valuable to me.

What do you dislike about the product?

I thought that the API key could be slightly more intuitive on how to use and to use your web scraping tools. Outside of this I loved bright data and the Bright initiative

What problems is the product solving and how is that benefiting you?

I used Bright Data as the dataset for my thesis, which helped estimate social media's impact on airline travel. It was easy to use, had extensive data, and its AI integration made data filtering fast and valuable.

What do you like best about the product?

I really value the ongoing support from Dani, the Academy Partnership Manager, who has been consistently helpful, responsive, and easy to work with. I also appreciate that Bright Data was able to provide exactly the data I needed, which made my research possible in the first place.

What do you dislike about the product?

My only suggestion is to offer more support from data scientists, especially around data cleaning and formatting. I handled that part on my own this time, and having that level of assistance available would make the overall experience even better.

What problems is the product solving and how is that benefiting you?

Bright Data helped solve the challenge of accessing data from a website that was under construction, where the data is normally available and can be scraped. This allowed me to still obtain the information I needed without delays, ensuring my work could continue smoothly despite the temporary inaccessibility