Data Center Proxies

What do you like best about the product?

I like Bright Data because it works well and is easy to use. It made things simpler for our marketing functions as we needed the ability to post from specific IPs, which helped us a lot. The initial setup was very easy, which is a big plus.

What do you dislike about the product?

The rotating feature is less intuitive and feels fiddly when something needs fixing. Also, troubleshooting is manual, and I wish it was automated.

What problems is the product solving and how is that benefiting you?

I find Bright Data helps in marketing by allowing posting from specific IPs, which is crucial for us.

What do you like best about the product?

Easy to deal with. Affordable. Excellent UX and UI. Great API experience. I have used them for several years.

What do you dislike about the product?

I got deactivated after a long time (12+ months) not using their service. I understand their reason. It was a mild inconvenience and Bright Data responded within 1 day, which is the service I remember.

What problems is the product solving and how is that benefiting you?

The help with dataset creation.

What do you like best about the product?

The product range works as described and is easy to understand. The Bright Initiative program is also great for public interest work. Integration with our existing tools was quick and straightforward.

What do you dislike about the product?

More transparency on the types of proxies used and how they were sourced would be helpful (i.e., on a per-use level).

What problems is the product solving and how is that benefiting you?

We need to be able to obtain data from a large number of web sites that behave differently and surface different information based on location and network source. Bright Data helps us do this efficiently from a single point.

What do you like best about the product?

We've been able to stop handling proxy management and upstream failures from website blocking changes.

What do you dislike about the product?

KYC during onboarding was a bit bumpy for adding payments.

What problems is the product solving and how is that benefiting you?

Bright Data allows us to process publicly available data that web sites believe should be locked down but legally should not be.

What do you like best about the product?

Reliability and expertise of the support team.

What do you dislike about the product?

Rare, but we get refusals on some connections to the browser API.

What problems is the product solving and how is that benefiting you?

We use BrightData for the Browser API and proxies. Helps us fulfill customer requests and automation without worrying about security systems throwing false positives and blocking the work we do for our customers.

What do you like best about the product?

The interface and their customer support

What do you dislike about the product?

Hard to know how much credits will be used per data scraper

What problems is the product solving and how is that benefiting you?

For my research assistant job

What do you like best about the product?

Reliability and responsiveness. The proxy infrastructure performs consistently, the zone-based setup integrates cleanly with our backend via the API, and the control panel gives us enough visibility to manage things without friction.

What really sets Bright Data apart, though, is the support experience. I submitted a small UX request about hiding deleted proxies in the My Proxies list, the support engineer replied quickly with a workaround and escalated it to engineering. A few days later, R&D had shipped persistent filter caching to address it. That kind of feedback loop between users and product is exactly what you want from a critical vendor.

What do you dislike about the product?

Pricing is the main pain point, especially for smaller customers. Entry-level users pay significantly higher unit rates than large enterprises with high committed volumes, which is exactly the opposite of what would actually help smaller teams grow. It puts early-stage projects at a real competitive disadvantage against providers offering more accessible starter tiers. A pricing model that genuinely supports smaller customers, rather than reserving the best rates for those who already spend the most, would be fairer and would also help those customers grow into larger accounts over time.

What problems is the product solving and how is that benefiting you?

Bright Data gives us reliable, scalable access to web data that we wouldn't be able to collect at the volume or consistency we need on our own. Before adopting it, we were dealing with frequent blocks, inconsistent response rates, and significant engineering time spent maintaining proxy infrastructure ourselves. That overhead made it hard to focus on the actual product.

With Bright Data, the proxy layer is effectively a solved problem for us. The zone-based setup integrates cleanly with our backend, performance is consistent across regions, and we no longer have to babysit infrastructure to keep data flowing. That's freed up meaningful engineering time and made our data collection significantly more dependable.

What do you like best about the product?

Nice and helpful support, easy to use, and it comes with great data sets.

What do you dislike about the product?

A bit tricky to understand pricing as we are being provided with different information. From 0$ to 250$ or even 200 000$ :D

What problems is the product solving and how is that benefiting you?

Time saving

What do you like best about the product?

The staff members were very helpful any time I had questions and the offering is better is anything I could have scraped myself

What do you dislike about the product?

Their dataset didn't go back as far as I would have liked and was missing coverage in the specific location I was looking at but I found work arounds for both

What problems is the product solving and how is that benefiting you?

It gathered and cleaned data I would have otherwise had to scrape myself

What do you like best about the product?

I thought Bright Data was very easy to use. It had a lot of data for many different things, including what I was looking for. I like the AI integration which made it very easy to filter the data and get what I needed fast. The AI integration allowed me to search and filter through the data a lot faster, making it a lot more valuable to me.

What do you dislike about the product?

I thought that the API key could be slightly more intuitive on how to use and to use your web scraping tools. Outside of this I loved bright data and the Bright initiative

What problems is the product solving and how is that benefiting you?

I used Bright Data as the dataset for my thesis, which helped estimate social media's impact on airline travel. It was easy to use, had extensive data, and its AI integration made data filtering fast and valuable.