Sold by: Hyland
Deployed on AWS
OnBase is an industry-leading enterprise content services platform that allows your organization to easily configure, deploy and maintain solutions that transform your business regardless of your industry.
Overview
OnBase provides a broad spectrum of repeatable and turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, Hyland's OnBase offers purpose-built integrations and connectors to core industry LOB systems such as Salesforce, Guidewire, Workday and numerous others, seamlessly supporting your critical business content and processes. With proven industry solutions, OnBase provides the capability to quickly and intelligently automate your business processes without costly and lengthy custom development and integration processes, so your team can focus on higher value work faster.
OnBase is a low code platform, enabling IT and business departments to accelerate solution delivery across the enterprise. With best-of-breed features from multichannel capture to workflow automation and RPA, OnBase speeds up processes and reduces costs while securely supporting your organization's entire information lifecycle.
Learn more at Hyland.com/OnBase.
Highlights
- Purpose-built integrations and connectors with core industry LOBs
- Turn-key industry and departmental solutions
- Low-code platform, scalable for a variety of business use cases
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Tier 1 | Up to 50 Standard Users | $333,750.00 |
Tier 2 | 100 Standard Users | $633,750.00 |
Tier 3 | 200 Standard Users | $1,188,750.00 |
Tier 4 | 500 Standard Users | $2,718,750.00 |
Tier 5 | 1000 Standard Users | $5,043,750.00 |
Vendor refund policy
For questions about our refund policy, please contact your Partner or Hyland account representative.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Hyland
By Appian
By NextMatter
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Enterprise Content Management
Comprehensive platform for configuring, deploying, and maintaining enterprise content solutions
Integration Capabilities
Purpose-built connectors with core industry line-of-business systems like Salesforce, Guidewire, and Workday
Process Automation
Low-code platform enabling workflow automation and robotic process automation (RPA) across enterprise systems
Multichannel Content Capture
Advanced content capture capabilities supporting multiple input channels and document management
Information Lifecycle Management
Secure platform supporting entire information lifecycle with intelligent process automation and content management
Process Automation
Native end-to-end process automation capabilities with integrated workflow management
Low-Code Development
Visual rapid application development platform with drag-and-drop interface for building enterprise applications
Data Integration
Ability to combine and support data from multiple systems and sources into a unified workflow environment
Cloud-Native Architecture
Fully cloud-native platform designed for scalability and enterprise-level performance with native DevSecOps capabilities
Cross-Functional Collaboration
Integrated collaboration tools enabling coordination across different teams and organizational functions
Workflow Automation
No-code and pro-code builder tools for creating complex, mission-critical process workflows
Process Integration
Seamless threading of human, system, and external interactions within workflow execution
Compliance Management
Built-in audit-ready mechanisms for running compliance-relevant workflows securely
Task Resolution Mechanism
Automated workflow activation for handling both standard and unique customer support scenarios
Interaction Orchestration
Cross-system workflow triggering and management capabilities from within existing CRM platforms
Standard contract
No
Customer reviews
0 ratings
0 AWS reviews
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290 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Education Management
Intelligent document control and risk mitigation
Reviewed on Oct 30, 2025
Review provided by G2
What do you like best about the product?
A standout feature is its seamless link with geographic systems—tying documents to real-world locations for smarter planning. OnBase also streamlines secure e-signing {no printing/scanning required} and keeps our database neat, compliant and effortlessly aligned with internal standards.
What do you dislike about the product?
It needs periodic tune-ups—like query optimization, component refreshes or storage checks—to stay quick, reliable and free of those little “hiccups.”
What problems is the product solving and how is that benefiting you?
Accessing information is faster—and secure. Every version and change in OnBase is logged, strengthening trust in document management; by sharing the same up-to-date source, collaboration between departments feels smoother and more natural.
Manufacturing
Fantastic to work with
Reviewed on Oct 09, 2025
Review provided by G2
What do you like best about the product?
Ability to customize to individual groups. Ease of us and can be as complex or simple as needed.
What do you dislike about the product?
In its current form, Full-Text Indexing.
What problems is the product solving and how is that benefiting you?
Workflows, document repository.
Mike M.
OnBase Admin
Reviewed on Oct 09, 2025
Review provided by G2
What do you like best about the product?
Easy to find documents and it is user friendly
What do you dislike about the product?
Lots of licenses and the web client could be more updated
What problems is the product solving and how is that benefiting you?
Healthcare
Drew J.
It can do it all
Reviewed on Oct 09, 2025
Review provided by G2
What do you like best about the product?
OnBase is able to store all of our information and streamline a lot of our business processes. It is very customizable and is able to handle a myriad of situations.
What do you dislike about the product?
The learning curve is pretty steep with getting everything setup with documents and workflows. Hyland does provide ample training to help with this though
What problems is the product solving and how is that benefiting you?
Invoice collection and processing, document retention
Hospital & Health Care
Manage Onbase for healthcare
Reviewed on Oct 09, 2025
Review provided by G2
What do you like best about the product?
Able to customize to suit ours and clients needs
What do you dislike about the product?
Sometimes there is too much customization
What problems is the product solving and how is that benefiting you?
Able to handle everything from faxes, to EKGs, to HR and legal