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    MSP360 Backup Ultimate Edition

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    Sold by: MSP360 
    MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
    4.5

    Overview

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    MSP360 Backup. Simple, Secure and Reliable.

    MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks. A centralized SaaS management console which inludes monitoring, and reporting allows users to manage their backups efficiently to reduce downtime. MSP360 Backup is natively integrated with AWS, supporting all storage classes from S3 to Glacier Deep Archive. MSP360 also offers best-in-class data protection for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace.

    Highlights

    • Built on Amazon Web Services. MSP360 Backup is hosted on Amazon EC2 and allows users to connect to your own AWS account to store customers' backups on all Amazon storage tiers including but limited to S3 and Amazon Glacier.
    • Centralized Management, Monitoring and Reporting. MSP360 Backup comes with a SaaS based web control panel, designed for users to remotely assist your customers during initial backup setup and ongoing support.

    Details

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    Delivery method

    Deployed on AWS
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    Pricing

    MSP360 Backup Ultimate Edition

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Cost/month
    Ultimate
    $15.00

    Vendor refund policy

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Please use our Support Portal to report issues.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    100
    In Backup & Recovery, Storage
    Top
    100
    In Backup & Recovery
    Top
    25
    In Backup & Recovery, Storage

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
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    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Ransomware Protection
    Object Lock technology secures backup data against advanced ransomware attacks
    Multi-Platform Data Protection
    Native support for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace
    Cloud Storage Integration
    Native integration with AWS supporting all storage classes including S3 and Glacier Deep Archive
    Centralized Management Console
    SaaS-based web control panel with monitoring and reporting capabilities for remote backup management
    AWS Infrastructure
    Hosted on Amazon EC2 with ability to connect to customer AWS accounts for backup storage
    Multi-Platform Backup Support
    Supports backup and protection for Amazon EC2, VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Linux, Windows, Microsoft 365, and file shares
    Ransomware-Resilient Backup Storage
    Delivers immutable backups to Amazon S3 buckets, EBS, and S3-compatible storage platforms with immutability for ransomware protection
    Disaster Recovery Orchestration
    Includes Site Recovery functionality for automated disaster recovery orchestration and failover management
    Granular Recovery Capabilities
    Enables instant recovery of individual files and objects, and full Amazon EC2 instance recovery from backup data
    Centralized Management Interface
    Provides web-based centralized administration interface for managing backup, recovery, and data protection activities across all workloads
    Ransomware Protection
    Immutable backups with ransomware protection and multi-layered defense through isolated off-site backup copies to Wasabi with Compliance Lock
    Disaster Recovery Automation
    Automated full environmental drills with policy-based protection, cross-region and cross-account disaster recovery capabilities, and multi-cloud DR testing across AWS, Azure, and Wasabi
    Multi-Service Support
    Backup and recovery support for Amazon EC2, EBS, RDS (all types), Redshift, Aurora, Aurora Serverless, EFS, FSx (all types), S3, Glacier (all tiers), AWS EKS, DynamoDB, DocumentDB, and SAP HANA
    Data Lifecycle Management
    Smart data lifecycle management with automated tiering of EBS snapshots to Amazon S3 and Amazon Glacier/Deep Archive, enabling up to 92% cost savings
    Network Configuration Capture
    Capture and cloning of all network configurations including VPC, Transit Gateway, Load Balancers, subnets, and security groups during backup and recovery operations

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.5
    541 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    78%
    18%
    2%
    1%
    1%
    0 AWS reviews
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    541 external reviews
    External reviews are from G2 .
    Gevorg J.

    Centralized Management with Responsive Support and Custom Notifications

    Reviewed on Apr 27, 2026
    Review provided by G2
    What do you like best about the product?
    Centralized Management, support that actually solves issues, Notifications system and customization.
    Pricing is very competitive.
    What do you dislike about the product?
    Could have more API options ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎
    What problems is the product solving and how is that benefiting you?
    Centralized management of backups, everything in one place.
    Nismo Z.

    Effortless Backup with Full Control

    Reviewed on Apr 24, 2026
    Review provided by G2
    What do you like best about the product?
    I like that MSP360 Backup is very easy to configure and use. I have used it both for backing up all my personal photos, videos, security camera footage, files, and important documents, as well as in my work as a DBA for SQL backups off-site. I appreciate being able to control the privacy and encryption of my files in Amazon S3 storage. Also, I can't think of anything I don't like about it.
    What do you dislike about the product?
    I like it all
    What problems is the product solving and how is that benefiting you?
    I use MSP360 Backup to control my data backups, ensuring privacy by managing S3 file encryption myself.
    Holmes S.

    Challenging Setup, Potential Ransomware Solution

    Reviewed on Apr 17, 2026
    Review provided by G2
    What do you like best about the product?
    I found the initial setup of MSP360 Backup to be very easy. I just ran it, and it installed without any issues, which was fine for me.
    What do you dislike about the product?
    I'm having trouble getting MSP360 Backup to work right. When I downloaded it, it couldn't load the Microsoft redistributable VSS, and I'm getting an error saying it can't find one of the DLLs. I've searched for the DLL, it's there, and I reregistered it, but it didn't help. I went to support, and they gave me a tool to run, but it didn't do anything. Some of the tools that seem like they should help are only available on a higher version, which costs $30 a year if you don't leave a review, or $15 a year if you do. I'm having trouble getting the VOSS to work because it can't find the DLL even though I registered it. I redownloaded the software and the redistributable, reinstalled, and ensured the DLL was present, but the tool provided by support just resulted in a blinking cursor.
    What problems is the product solving and how is that benefiting you?
    I'm hoping MSP360 Backup will solve my worries about ransomware by providing better protection than my previous backup program.
    Computer & Network Security

    Flawless Bare-Metal Restore That Just Works

    Reviewed on Apr 11, 2026
    Review provided by G2
    What do you like best about the product?
    That it actually was able to do a full bare metal restore and it worked!
    What do you dislike about the product?
    Nothing I can think of. It works as described
    What problems is the product solving and how is that benefiting you?
    To have a reliable backup solution that you can trust.
    Jonathan A.

    Straightforward Setup, Clear Dashboard, and Quick Support

    Reviewed on Mar 31, 2026
    Review provided by G2
    What do you like best about the product?
    Straigforward setup and dashboard. Quick and responsive support
    What do you dislike about the product?
    GUI can bee improved and button placements and design wise
    What problems is the product solving and how is that benefiting you?
    It's a configure and forget setup and I like it that way
    View all reviews