Zscaler Private Access (ZPA)

What do you like best about the product?

When I use any website, Zscaler helps with security identification; it is a good security feature and is easy to use. Also its working fine no issue observed yet.

What do you dislike about the product?

Sometimes, some apps or websites aren’t accessible because they need permission, but it’s all for security reasons. I haven’t had any problems so far, and for the last 2 years I’ve been happy.

What problems is the product solving and how is that benefiting you?

As an example, if you’re the owner of a company or any professional, you know how much data needs to be secured. In that case, Zscaler helps a lot with it, and you can go for it.

What do you like best about the product?

What I like most about Zscaler Private Access is how it helps me manage secure access to internal company resources while maintaining a strong security posture. From an IT support perspective, I appreciate the ability to control access based on user permissions rather than giving users broad access to the corporate network.

What do you dislike about the product?

One thing I find challenging about Zscaler Private Access is that troubleshooting connectivity issues can sometimes take extra time, especially when access policies, application configurations, or DNS settings are involved. From an IT support perspective, having clearer diagnostic information and more straightforward troubleshooting steps would make it easier to identify the root cause of access problems.

What problems is the product solving and how is that benefiting you?

Zscaler Private Access helps solve the challenge of giving employees secure access to internal company applications without exposing the corporate network to the internet. What I find valuable is its Zero Trust approach, which verifies users and applies access policies before allowing connections to specific applications. It also helps reduce the attack surface by avoiding broad network-level access, limits lateral movement if an account or device is compromised, and supports least-privilege access based on user permissions. From an IT support perspective, centralized policy management and application-level access controls make it easier to manage access securely, support remote employees, and reduce reliance on traditional VPNs. Overall, it helps improve security while keeping access management more organized.

What do you like best about the product?

I like the faster and more connectivity it grants. Besides I can only connect with only authorized applications, giving me less exposure. I like the overall look and feel of it, anyways

What do you dislike about the product?

when things go wrong I don't have a clue on how to troubleshoot it, bruh. The admin interface and policy configuration is so complex for me to operate on.

What problems is the product solving and how is that benefiting you?

For me, the biggest thing Zscaler Private Access solves is the whole mess that comes with traditional VPNs.

In the past, when you connected to a corporate VPN, you were basically dropped straight onto the entire internal network. If a hacker managed to steal someone’s password, they’d have full access to roam around everywhere. ZPA completely changes that by replacing VPNs with a Zero Trust model.

So how does that actually benefit me day-to-day?

I’m connected to apps, not the network: ZPA connects me directly to the exact applications, databases, or dev environments I need for my work—and nothing else. If my machine ever got compromised, an attacker couldn't jump from my laptop to other sensitive systems.

It’s completely seamless: I don't have to manually launch a clunky VPN client, wait for it to connect, or deal with dropped sessions. ZPA works quietly in the background, making my connection to internal tools feel as fast and smooth as browsing any normal website.

It shrinks our attack surface: Because private apps are hidden behind ZPA's cloud rather than exposed on public IP addresses, hackers can't easily scan or probe our infrastructure from the outside.

What do you like best about the product?

We like how easy and secure Zscaler Private Access makes remote access to internet applications without a VPN. It helps us reduce our reliance on traditional VPNs, and we find it reliable for remote access. The initial setup was fairly easy, though configuration had some complexity.

What do you dislike about the product?

I found the initial setup fairly easy, though configuration had some complexity. The setup process could be more straightforward, and I’d like clearer error messages from the troubleshooting tools so I can identify issues faster.

What problems is the product solving and how is that benefiting you?

I use Zscaler Private Access to improve secure remote access and reduce our reliance on VPN.

What do you like best about the product?

Very secure and fast for inter accessing and routing and have more features for stop and re enable and clear caching and easy for update and maintenance

What do you dislike about the product?

Complex troubleshooting, opaque logs, steep initial setup curves for app mapping, and occasional latency drops when routing through PoPs. High licensing cost for premium add-ons

What problems is the product solving and how is that benefiting you?

Replaces risky VPNs with seamless Zero Trust access, locking down internal apps without exposing the entire network. Benefits us with better attack surface reduction, faster user connections, and simple policy management.