Overview
Status.io is a hosted status page platform designed for organizations that need to communicate real-time system status, incidents, and scheduled maintenance to customers and internal teams. With fully managed infrastructure, customizable branding, and built-in subscriber notifications, Status.io makes it simple to provide transparent uptime and reliability information without deploying any additional software.
Built for developers, operations teams, and SaaS providers, Status.io integrates seamlessly with existing monitoring tools and APIs to automate incident updates and system metrics. Multi-component and multi-region support allow you to display the health of complex distributed environments with precision. Notifications via email, SMS, webhook, and Slack ensure your audience stays informed across every channel.
Trusted by leading cloud, enterprise, and technology companies worldwide, Status.io helps improve trust, reduce support volume, and streamline incident communication. Whether you manage a global application or a single API, Status.io delivers professional, branded status pages optimized for speed, accessibility, and uptime transparency.
Highlights
- Real-Time Status & Incident Communication - Keep customers informed with automated updates for system status, incidents, and maintenance events, reducing support volume and improving transparency.
- Fully Managed & Customizable Status Pages - Launch a professional, branded status page in minutes. No infrastructure to manage, with full control over layout, components, and notifications.
- Seamless Integrations & Developer-Friendly API - Connect Status.io to your existing monitoring and alerting tools. Use the powerful REST API to automate updates, publish metrics, and streamline uptime monitoring workflows.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Basic | Basic plan | $79.00 |
Standard | Standard plan | $149.00 |
Plus | Plus plan | $349.00 |
Enterprise | Enterprise plan | $999.00 |
Vendor refund policy
All payments are non-refundable except as required by law or at the discretion of Status.io. Customers may request a refund for service issues by contacting support@status.io . Requests are reviewed case by case under the Status.io Terms of Service.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Email: support@status.ioÂ
Status.io provides responsive, expert support to ensure your status pages run reliably and efficiently. Customers can access a comprehensive knowledge base, best practice guides, and direct email support for technical issues, configuration assistance, and integrations. Enterprise customers receive priority response times and onboarding guidance to help tailor Status.io to their operational needs.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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