Sold by: BizAcuity Solutions Private Limited
Deployed on AWS
AWS Free Tier
AI-powered knowledge assistant using retrieval-augmented generation to deliver accurate, source-traceable answers from your internal documents with multi-tenant data isolation.
Overview
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NOVA AI Knowledge Assistant
NOVA AI is a retrieval-augmented generation (RAG) knowledge assistant that answers natural-language questions by pulling answers directly from your actual documents and internal knowledge - not from generic model training data. Give your teams a single place to ask questions and get accurate, source-traceable responses grounded in your organization's real content.
The Problem
Enterprise knowledge is scattered across documents, wikis, and internal systems. Employees waste time context-switching and manually searching multiple platforms to find answers. Generic AI chatbots hallucinate or respond from public web knowledge instead of your company's actual internal content. Multi-tenant SaaS vendors need strict data isolation between customers, which many AI assistant tools fail to guarantee at the database level.
How NOVA AI Solves It
Grounded, Traceable Answers Every response NOVA generates is grounded in your real documents. Answers include source traceability so users can verify exactly which document provided the information - eliminating hallucination and building trust in AI-generated responses.
AWS Bedrock-Powered Semantic Search NOVA generates embeddings via AWS Bedrock for fast, accurate semantic search that scales with your growing knowledge base. Low-latency retrieval ensures teams get answers quickly, even as document volumes increase.
Schema-Per-Tenant Data Isolation NOVA uses schema-per-tenant PostgreSQL isolation - true database-level separation, not just logical partitioning. This architecture ensures zero cross-tenant data leakage, making it suitable for regulated industries and security-conscious organizations.
Key Use Cases
- Internal knowledge search - Give employees instant access to answers from company documentation
- Employee onboarding support - Help new hires find information quickly without relying on colleagues
- Reducing manual search time - Eliminate the need to dig through scattered docs and wikis across multiple systems
- Centralized knowledge access - Provide a single interface for teams to query all internal content
Who Is NOVA AI Built For?
- Enterprise and mid-market SaaS companies running multiple customer tenants
- Knowledge management and IT teams centralizing scattered internal documentation
- Security-conscious organizations in regulated industries that cannot tolerate cross-tenant data leakage
- Support and operations teams that need fast, accurate answers from internal systems
AWS Integration
NOVA AI leverages AWS Bedrock for embedding generation, delivering scalable and low-latency semantic search capabilities. The architecture is designed to run natively within the AWS ecosystem, enabling seamless deployment alongside your existing cloud infrastructure.
Why Choose NOVA AI?
Unlike generic chatbots that draw from public knowledge, NOVA is purpose-built to answer from your content. Unlike tools that rely on logical multi-tenancy, NOVA enforces true database-level isolation. The result is an AI knowledge assistant that is both accurate and secure - delivering real answers from real sources with enterprise-grade tenant separation.
Highlights
- Retrieval-augmented generation (RAG) delivers answers grounded in your actual internal documents and knowledge bases - not generic model knowledge. Every response includes source traceability, allowing users to verify exactly which document provided the answer. This eliminates hallucination and builds organizational trust in AI-generated responses, giving teams confidence to rely on NOVA for critical knowledge retrieval.
- Schema-per-tenant PostgreSQL isolation provides true database-level data separation between customer tenants - not just logical partitioning. This architecture guarantees zero cross-tenant data leakage, making NOVA suitable for regulated industries, security-conscious organizations, and any multi-tenant SaaS vendor that requires strict data boundaries between their customers at the infrastructure level.
- AWS Bedrock-powered embeddings enable fast, accurate semantic search that scales with growing knowledge bases. Low-latency retrieval ensures teams get answers quickly even as document volumes increase significantly. Eliminates the need for employees to manually search across scattered documents, wikis, and internal systems - providing a single interface for natural-language questions about all internal content.
Details
Delivery method
Deployed on AWS
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
Our service is currently offered as a Free Tier 14 Days only. Since no fees are charged for access to or use of the Free Tier, refunds are not applicable. If we introduce paid subscription plans in the future, a separate refund policy will be published and will apply to those plans.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
NOVA AI provides support to help customers with product setup, usage questions, troubleshooting, and subscription management. For assistance, please contact the NOVA AI support team through your account dashboard or reach out via email.
If you experience issues with your AWS Marketplace subscription, including questions about billing or requesting refunds, you can contact AWS Marketplace Customer Support directly or reach out to the NOVA AI team for guidance on resolving subscription-related concerns. support.nova@bizacuity.ai
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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