Sold by: Glean
Deployed on AWS
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
4.7
Overview
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
A standout feature is Glean Agents - AI assistants that can be created and customized by any employee using natural language, without requiring technical expertise. While maintaining enterprise-grade security and compliance, these agents transform complex workflows into streamlined processes. By automating traditionally time-intensive tasks across departments, Glean Agents enhance team efficiency and drive measurable improvements in customer satisfaction.
The platform's comprehensive approach to knowledge management and task automation makes it a powerful tool for organizations seeking to modernize their work processes and maximize productivity.
Highlights
- Information Fragmentation: Glean addresses the challenge of deploying and adopting generative AI across enterprises in a secure and centrally managed manner. It simplifies the complexity, cost, and security risks associated with federated shadow IT approaches by using its foundational enterprise search to create a contextual knowledge graph that powers applications and agents.
- Productivity Loss: Employees often spend excessive time searching for information and performing repetitive tasks. Glean agents automate these processes, saving valuable time and increasing productivity across the organization.
- AI Literacy and Adoption: Many organizations struggle with inconsistent AI adoption due to varying levels of technical expertise among employees. Glean democratizes AI access through intuitive no-code interfaces and personalized assistance, enabling all employee regardless of technical background to leverage advanced AI capabilities in their daily workflows without extensive training.
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Dimension | Description | Cost/12 months |
|---|---|---|
Seats | Number of monthly Glean users | $100,000,000.00 |
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Please allow 24 hours before being contacted by one of Glean's support engineers.
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Customer reviews
Akhilesh K.
Easy-to-Use AI Platform with Great Model Choice and Integrations
Reviewed on Jul 15, 2026
Review provided by G2
What do you like best about the product?
1. Wide variety of LLMs/Models to choose from: It has helped us understand how each model responds, which model is suited for which specific task, and how to best make use of the available models
2. The ease of use via desktop app, browser extension, and mobile app has really helped use Integrate Glean into our day-to-day workflow
3. It has become very easy to build agents and like all AI it has reduced barrier to entry in-order to get to working agents which greatly improved our practices.
4. The integrations with native Microsoft app and other applications through MCP has really helped us add on our context and allow systems to talk to each other.
2. The ease of use via desktop app, browser extension, and mobile app has really helped use Integrate Glean into our day-to-day workflow
3. It has become very easy to build agents and like all AI it has reduced barrier to entry in-order to get to working agents which greatly improved our practices.
4. The integrations with native Microsoft app and other applications through MCP has really helped us add on our context and allow systems to talk to each other.
What do you dislike about the product?
There’s really nothing I dislike about Glean as a platform; it has consistently been helpful. That said, there are a few nuances with the AI: the responses aren’t always 100% accurate, so they shouldn’t be taken at face value.
A few features I’d like to see include added functionality and visibility for super-admins, autonomous web-browsing capabilities, support for more applications, and direct, explicit management of shared or group mailboxes.
A few features I’d like to see include added functionality and visibility for super-admins, autonomous web-browsing capabilities, support for more applications, and direct, explicit management of shared or group mailboxes.
What problems is the product solving and how is that benefiting you?
Our data lives across a sprawl of specialized systems. Before Glean, getting a complete picture meant logging into each system separately, and answering even routine questions ("what's the current draw status on this loan," "what are competitor storage rates near this property") required someone to manually pull data from the right tool.
We struggled with information being siloed across a dozen disconnected platforms, but now we can query all of them through a single AI interface — and critically, Glean's support for custom MCP connectors let us wire in the niche industry systems that don't come with off-the-shelf integrations.
We built and connected several of our core systems ourselves, so our team can now ask natural-language questions and get answers that pull live from the actual source systems, rather than hunting through each one.
We struggled with information being siloed across a dozen disconnected platforms, but now we can query all of them through a single AI interface — and critically, Glean's support for custom MCP connectors let us wire in the niche industry systems that don't come with off-the-shelf integrations.
We built and connected several of our core systems ourselves, so our team can now ask natural-language questions and get answers that pull live from the actual source systems, rather than hunting through each one.
Bill O.
Effortless Search Across All Our Apps, from Slack to Google Docs
Reviewed on May 31, 2026
Review provided by G2
What do you like best about the product?
I can search across all of the different softwares or apps we use in our company like slack or Google docs
What do you dislike about the product?
Not anything at all really. It’s easy to use and helpful. Like an internal search engine for my company.
What problems is the product solving and how is that benefiting you?
Very easy to find information inside of my company across all the apps that we use
Zainul A.
Glean Integrations That Boost Onboarding Support
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
The user interface of Glean is very easy to use, and the integrations that can be made to it, like connecting all the enterprise apps like Slack, Google Sheets, etc., are really easy. Also, if a complete prompt is added, the performance of the agent is really good. It has helped us with support for onboarding of new employees and supporting the team on tooling access as well.
What do you dislike about the product?
One of the things which I dislike about Glean is sometimes the agent does not perform well, even if the prompt is complete and has all the instructions added to it. It doesn't give me the correct result. For example, when I want to fetch hyperlinks from a spreadsheet, a lot of times incorrect hyperlinks are given by the agent, and a lot of times it has been observed that even though the instructions are given completely to the agent, the text is not hyperlinked. It is just given as a complete link itself, which looks very messy.
What problems is the product solving and how is that benefiting you?
One of the main business problems Glean is helping us solve is to allow new people who join the company get complete access to tooling support.
Will K.
Truly Helpful AI Search That Finds Everything
Reviewed on May 24, 2026
Review provided by G2
What do you like best about the product?
Glean was one of the first AI tools that actually did something useful for me, and it's still one of the few truly helpful ones. It was basically super powered search that covered _everything_, including email, Google docs, Slack, notion/wikis, and the broader internet.
What do you dislike about the product?
It must have been expensive because the company stopped paying for it. Everyone I work with misses it regularly.
What problems is the product solving and how is that benefiting you?
Back when we had it, it allowed us to combine all our knowledge sources at once easily to answer specific questions. Most of these tools have exceptionally bad search, but Glean somehow almost always worked and returned something relevant.
Information Technology and Services
Fast, Accurate Responses with an Easy-to-Use Experience
Reviewed on May 21, 2026
Review provided by G2
What do you like best about the product?
The ease of use. I can quickly send question or prompt and its able to give me the correct response in a fast timeframe.
What do you dislike about the product?
N/A I love the product and the only thing that could be better is having more access.
What problems is the product solving and how is that benefiting you?
Quick responses and detailed answers.