Overview
Surbo enables solutions to enhance customer, employee, search, and contact center agent experiences, ultimately speeding up business operations.ValueFirst brings together the best of offline and online store allowing your end user to directly purchase product/service on chatbots.Refine your marketing strategy with dynamic cross-channel campaigns. Quickly create conversational campaigns and engage users at every stage of their buying journey.Capture your user's attention with dynamic nudges before they leave to reduce drop-offs and cut cart abandonment rates by up to 30%.ValueFirst customers are changing the future of business buying, one conversation at a time.
Highlights
- DIY Journey Builder-Available on Web and WhatsApp, Pre-defined Templates, Quick and easy implementations, Live Chat agent integration available, API & Excel sheet Integrations.
- Enterprise Bots-Available on 8+ Channels, Complex and large bots, AI and ML, Multiple Integrations, OCR Capabilities.
- Human takeover Bots- Integration with Botsup and Surbo, Real time customer support, Personalised quick resolution, Escalation Matrix , Supervise and Tip off.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Kickstarter Plan | 1 Use Case, Chatbot OneTime Development, Platform Rental, Tech Support | $7,500.00 |
Enterprise Plan | 5 Use Case, Chatbot OneTime Development, Platform Rental, Tech Support | $22,000.00 |
Customization | Further enhancements on Chatbots per man day basis -Any plan | $200.00 |
Channel Consumption/Conversations | Pay per usage- Can very bases Channel/Type of Message | $0.001 |
Vendor refund policy
This policy statement outlines the refund and contract termination procedures for the service. It is important to note that refunds are not applicable. However, in the event of any issues or concerns, the contract can be closed, provided that the user gives a one-month advance notice. This policy ensures a structured and transparent process for managing the contractual relationship between the service provider and the user.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For any additional help and support please drop a mail on surbosupport@vfirst.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.