Sold by: Jeen.ai
Deployed on AWS
AWS Free Tier
Jeen Talk is an omni-channel AI communication layer for managing customer interactions across chat, WhatsApp, email, voice, and phone calls using AI agents - delivering 24/7 availability, reducing team workload, and improving SLA performance.
Overview
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Jeen Talk
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Jeen Talk
Jeen Talk enables organizations to operate AI-powered customer conversations across all communication channels - chat, WhatsApp, email, voice, and phone calls - while connecting interactions directly to AI agents, workflows, and enterprise systems. Jeen Talk seamlessly turns conversations into actions by triggering workflows, opening tickets, updating CRM systems, escalating issues, and generating follow-up tasks in real time. Built-in automatic transcription and conversation analysis extract intent, sentiment, satisfaction metrics, and regulatory insights from every interaction - without manual effort. With real-time AI voice agents and digital AI agents, organizations can provide 24/7 customer availability, handle peak volumes, and significantly reduce the load on support and service teams. AI agents assist or fully handle conversations, automate routine interactions, and ensure faster response and resolution times, improving overall SLA performance. The platform supports high-accuracy, multilingual transcription and analysis, operates at enterprise scale, and integrates with existing CRM, IVR, ticketing, and operational systems. Deployment is flexible across cloud, on-prem, or hybrid environments, meeting security, compliance, and data residency requirements.
Highlights
- Real-time AI voice agents Handle and assist live phone conversations with AI, with automatic transcription and analysis to extract intent, sentiment, satisfaction, and regulatory insights.
- 24/7 customer availability Always-on AI agents improve response times and SLA performance across all interactions.
- Omni-channel communication Your AI agents across Chat, WhatsApp, email, voice, and phone calls in one platform.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 22.04
Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Dimension | Cost/hour |
|---|---|
t3.micro Recommended | $22.83 |
Vendor refund policy
Non refundable
Legal
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Release
Additional details
Resources
Vendor resources
Support
Vendor support
Please contact us at support@jeen.ai
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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