Fireblocks Digital Assets Platform

Fireblocks keeps all of our assets in digitally secure wallets. At Chiliz, my main use case is that it provides an institutional-grade risk framework for our corporate treasury, especially as I am managing millions of funds in digital custody. I use Fireblocks for high-stakes treasury management, ecosystem-wide network updates, and to keep all of our assets safe and secure.

Fireblocks helps us in many ways in our day-to-day operations. It is our primary operational command center for managing liquidity across 70+ global exchanges where our token is listed. A perfect example is that during our recent $1 billion worth of 70+ tokens migration, instead of manually managing fragmented wallets, I used the policy engine to automate multi-signature approval for high-volume transfers. This allowed our team to deploy assets to institutional partners in minutes rather than hours, all while maintaining a zero-trust security architecture that protected our millions of dollars in treasury from any single point of failure.

Fireblocks is essentially the operating system for our entire Web3 ecosystem. It fits into our workflows as the final trust layer for every single transaction. Whether we are minting new tokens or managing migrations across 70+ global exchanges, Fireblocks is what allows me to sleep at night. It is a bridge that connects our institutional-grade security requirements with the fast-moving world of DeFi and fan token utility.

I think the best feature Fireblocks offers is the MPC. It is a multi-party computational custody feature that allows you to move away from risky manual hardware wallets and physical seed phrases to a cloud-native secure environment for managing assets. Then there are the policy engines, Fireblocks' own network, its DeFi API, Web3 engine, and audit-ready reporting we can download in minutes.

The policy engine arguably makes my job easier and safer as it allows me to architect complex multi-tier approval workflows that require specific quorum for high-value transfers while automating micro-transactions, effectively removing any single point of failures.

Fireblocks has positively transformed our organization specifically in three key areas. Firstly, operational velocity: during our technical upgrades and managing blockchain rollouts, everything is very fast. Secondly, risk mitigation and security: instead of managing through hardware wallets, we keep secure custody in their MPC architecture. Thirdly, scalability for our ecosystem growth: it has provided the institutional-grade infrastructure needed to scale our B2B partnership. We were able to launch over 50 fan tokens and manage complex network migrations with the confidence that our underlying treasury was secure and compliant with global standards.

I think one area Fireblocks can improve is the cost barrier; the annual licensing fees are quite high for institutions and others. They need to reduce it to make it more accessible for more users.

Regarding DeFi and smart contract interactions, interacting with new or obscure DeFi protocols via WalletConnect can sometimes be clunky, often requiring trial and error or manual workarounds. The smart contract UX could be improved; while core transfers are flawless, the interface for interacting with complex and non-standard contracts could be more streamlined for operational speed. This is an area I think Fireblocks can enhance.

I have been using Fireblocks for the last three years.

Fireblocks is very stable.

Previously, we used Cobo Custody and switched to Fireblocks because it is better and provides everything we need.

We have seen a return on investment, significantly through time savings and risk reduction.

My experience with pricing, setup cost, and licensing is acceptable; while the price is a bit high, overall, it was manageable.

Before choosing Fireblocks, we evaluated BitGo and Ledger Enterprise.

Previously, we managed our assets manually, which led to a very big mismatch in the funds. While the documents showed 1.5 million, in actuality, the amount was much less, leading to a 1.5 million mismatch that required digging through transactions one by one to resolve. Through Fireblocks, it has become so easy for us; reports are auto-ready, we can download them in a second and identify any discrepancies within a moment. Transaction processing times have increased, with signature generations for our MPC wallets now 8x faster, eliminating any single point of failures.

My advice for others looking into using Fireblocks is to prioritize mastering the policy engine early to balance institutional-grade security with the operational speed needed for global exchange settlements. I would rate my overall experience with Fireblocks an 8 out of 10.

Private Cloud

Amazon Web Services (AWS)

What do you like best about the product?

As an Operations Manager in the Web3 space, Fireblocks is absolutely essential for our corporate treasury management. The MPC (Multi-Party Computation) wallet technology provides incredible security, but the real star is the Policy Engine. It allows our operations team to set granular, multi-step approval workflows for transactions based on transfer size and destination, ensuring we remain highly secure without slowing down our daily settlements

What do you dislike about the product?

Because it is an enterprise-grade platform, the pricing is incredibly steep, making it a massive line item in our operational budget. Additionally, the initial onboarding and configuring the complex transaction policies comes with a significant learning curve. If you make a mistake setting up a policy rule, it can inadvertently block operational workflows until a senior admin steps in to fix it

What problems is the product solving and how is that benefiting you?

Before Fireblocks, managing institutional crypto assets meant dealing with a fragmented mix of hardware wallets and clunky manual multi-sig setups, which was an operational and compliance nightmare. Fireblocks solves the problem of secure, scalable digital asset custody. It benefits us by allowing our operations and finance teams to execute high-volume crypto transfers securely, with a perfectly clear audit trail.

What do you like best about the product?

The solution has changed how we as a company work with securing assets and how we can integrate with key players within the ecosystem. The customer support team has been amazing, answering and following up on us as a customer on a frequent basis. The implementation was a breeze, the co-signer changed how we were designing automation. And they're very open to hear our feedback regarding the current and future services!

What do you dislike about the product?

There's not much to dislike about Fireblocks, the only thing is that their ecosystem has become very large in a short time which means a lot in when setting up security TAP correctly.

What problems is the product solving and how is that benefiting you?

We went from a home-made single privatekey stored and locked down in complex infrastructure and firewall rules, over to another industry player using HSMs but now moving to Fireblocks and MPC forever. The flexibility and security it gives on sharding the private keys alone makes it 1000% more secure than ever. Easier to monitor the whole system. We've grown our customerbase with 1000% in matter of years with next to no downtime at Fireblocks. Chain integrations has always been shitty DX, with Fireblocks it's a click of a button. I can safely say that we're saving years on using Fireblocks rather than our old solutions.

Positive

What do you like best about the product?

It is an amazing team with very mission driven.

What do you dislike about the product?

None at the moment - too early to know atm.

What problems is the product solving and how is that benefiting you?

It helps us to scale quickly our project . We are in discovery stage