Sold by: Formbricks
Formbricks is an open source, privacy-first experience management platform that enables easy user feedback collection with customizable surveys and GDPR compliance.
Overview
Formbricks is a privacy-first, open source Experience Management suite designed to help organizations collect and analyze user feedback across websites, apps, and digital touchpoints with ease and full data control. Ideal for product managers, UX researchers, and growth teams in SaaS, e-commerce, healthcare, finance, nonprofits, and government sectors, Formbricks empowers teams to improve customer satisfaction and product adoption while ensuring compliance with data privacy regulations.
Key features include:
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Open source platform with cloud or self-hosted deployment options for maximum flexibility and GDPR compliance
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Easy embedding of customizable surveys in websites, emails, and apps without heavy developer involvement
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Pre-built templates for onboarding, churn analysis, product-market fit, and feature feedback to accelerate research
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No-code setup for tracking user actions and triggering targeted surveys based on advanced segmentation
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Dashboard for monitoring individual feedback and aggregated insights with partial submission tracking
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Seamless integration via simple script tags or NPM packages compatible with React, Vue, and Svelte
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Extensible and customizable to fit unique organizational needs without vendor lock-in
Formbricks reduces engineering workload while delivering actionable insights that drive retention, revenue, and user experience improvements. Its open source nature ensures transparency and independence, making it a trusted choice for teams prioritizing security and user-friendliness. With fast setup and no credit card required, Formbricks easily fits into existing tech stacks to help you listen, learn, and grow.
Highlights
- Largest open source experience management platform world worde. Run through any compliance review by self-hosting or using our compliant EU Cloud.
- Gather data with surveys and via API, Webhooks and other integrations. Build AI-enriched dashboards to measure the experience you provide to customers, citizens, patients or employees.
- Flexible cloud or self-hosted deployment with easy integration into existing tech stacks.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Formbricks On-premise Support (Single Pod) | Support with deploying Formbricks on-premise at scale (Starting price) | $2,500.00 |
Formbricks On-premise Support (HA) | Support with deploying Formbricks on-premise at scale (Starting price) | $20,000.00 |
Dimensions summary
This listing offers two support options for deploying the software on your own infrastructure. Both are priced as a starting price per unit under a contract. The Single Pod option covers support for a standard on-premise deployment. The HA option covers support for a high-availability cluster setup, which runs across multiple nodes for redundancy. You choose the option that matches how you plan to run the software at scale. The two options are independent deployment support choices, not stacked tiers.
Top-of-mind questions for buyers
The Single Pod option covers support for a standard on-premise deployment running as one instance. The HA option covers a high-availability cluster that runs across multiple nodes for redundancy. You pick the one matching how you deploy the software. They are separate support choices, not stacked add-ons.
Support classifies errors into four classes by severity. For on-premise software, recovery is delivered as an updated version. Critical errors target recovery within one working day, serious errors within three working days, moderate errors within 20 working days, and minor errors with the next update.
You run the software on your own servers. Minimum setup is 1 vCPU, 2 GB RAM, and 8 GB SSD, with a valid HTTPS certificate. The support you purchase helps you deploy at scale. Updates are provided at least six times per year to maintain functionality and security.
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Vendor refund policy
For refund inquiries, please contact us at hola@formbricks.com .
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We offer a wide range of support, from comprehensive consulting our Experience Management best practices to self-hosting support for on-premises deployments. For support, please contact us at hola@formbricks.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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