Overview
Origami CRM is a no-code customer relationship management platform built for growing organizations that need flexibility, automation, and reliable sales execution. It centralizes leads, deals, communication, and customer data into a single configurable system, removing the need for spreadsheets, disconnected tools, or custom development.
With Origami CRM, teams design their own sales processes using visual builders. Pipelines, forms, fields, permissions, and workflows can be adapted instantly without writing code. AI-enhanced automation routes leads, prioritizes opportunities, triggers reminders, and enriches records to ensure fast response times and consistent follow-up.
Integrated omnichannel communication (email, phone, WhatsApp, SMS) connects every interaction to the correct customer record, giving sales teams full context for every conversation. Built-in webforms capture leads instantly and trigger alerts and automations in real time.
Origami CRM also includes integrated quotes, proposals, and e-signatures, enabling teams to send and sign documents without switching tools. Enterprise-grade permissions and full audit logs ensure secure collaboration across departments, while real-time BI dashboards provide visibility into pipeline health, conversion rates, and revenue forecasts.
Whether deployed for one department or an entire enterprise, Origami CRM delivers scalability, automation, and a unified sales experience that adapts to any business model.
Highlights
- Fully customizable CRM with no-code builders for pipelines, forms, and workflows. Adapt your sales process instantly without developers.
- Omnichannel communication with automatic logging across email, phone, WhatsApp, and SMS, ensuring full customer context.
- AI-powered automation and real-time dashboards streamline operations, improve forecasting, and accelerate revenue growth.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Users | Number of users | $65.00 |
Vendor refund policy
Fees for paid services are non-refundable, except in two cases: when required by applicable law; or if you cancel the service during the 30-day money-back guarantee period.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We provide comprehensive technical support for all our customers. You can expect the following level of service:
- Support Channels: Technical assistance is available via our ticketing system and email at support@origami.ms .
- Ticketing System: Customers can open and track support tickets directly through our portal at: https://origami.ms/how-to-open-a-support-ticket-in-origami/
- Response Times: We provide an initial response to all technical inquiries within 8 business hours.
- Availability: Our support team is available Sunday through Thursday, 09:00 to 18:00 (GMT+2).
- Resources: 24/7 access to our online knowledge base, documentation, and system guides. Certified Origami Partners provide end-to-end project services, including system characterization, configuration, workflow design, and any required third-party integrations or custom code. Partners work directly with each customer to tailor the platform to their business needs, ensuring successful deployment and measurable results.
In addition, Origami provides built-in product support directly through the platform. Authorized administrators can submit support tickets from within their Origami environment, where issues are tracked and managed by the Origami support team. All communications, status updates, and resolutions are handled through the integrated ticketing interface for full transparency and traceability.
This blended approach allows customers to benefit from both hands-on partner expertise and responsive vendor-level support. Whether through certified partners or Origamis internal support channels, assistance is always available to help teams implement, optimize, and scale their Origami solutions successfully.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.