Sold by: Mattermost
Secure collaboration and agentic workflows for mission-critical teams, running in your own AWS account so your data, access policies, and operations stay under your control. Mattermost brings secure chat, playbooks, and human-in-the-loop agents together with data-centric access controls, deployed in the AWS Region you choose and integrated with the AWS services your teams already use.
Overview
Secure collaboration and agentic workflows with Zero Trust controls for mission-critical teams, deployed in your own AWS account.
THE CHALLENGE Security, defense, and critical infrastructure teams coordinate under pressure, with strict data control, Zero Trust, and audit requirements. Consumer chat tools put sensitive conversations outside your control, scattered tools slow incident response, and agents added without guardrails create new data exposure risks.
THE SOLUTION Mattermost brings real-time messaging, calls, playbooks, and agents into one secure workspace. Teams respond faster, follow repeatable runbooks, and use agents with human approval and a full audit trail.
DEPLOYED IN YOUR AWS ACCOUNT Deploy into your own VPC so conversations, files, and workflows stay in your account and your chosen AWS Region, including AWS GovCloud (US). Use your own network controls, encryption keys, and monitoring. Scale with high availability clustering on Amazon EKS. Scale reaches 200,000 concurrent users with dedicated write-through caching.
ZERO TRUST, DATA-CENTRIC SECURITY Attribute-based access control (ABAC) governs access to channels, teams, and file uploads and downloads based on clearance, program, device, or location. Channel banners, data spillage handling, and burn-on-read messages help prevent exposure. Mobile protections include biometrics, jailbreak and root detection, screenshot prevention, and ephemeral mode. Mission partner environments support controlled sharing with outside organizations.
KEY FEATURES Collaborative playbooks, workflow dashboards, and conditional workflows standardize incident response. Agents connect to your tools through MCP with admin-set approval policies, and you can bring your own models, including Amazon Bedrock. Compliance tools include AD/LDAP group sync, legal hold, eDiscovery export, and FIPS 140-3 validated and STIG-hardened images. Mattermost integrates with Jira, GitHub, GitLab, ServiceNow, PagerDuty, and more through webhooks, APIs, and plugins. 24x7 Enterprise Support is included.
PREREQUISITES An AWS account with permission to create a VPC, compute (such as Amazon EKS), Amazon RDS for PostgreSQL, and Amazon S3 storage. Add Elasticsearch or Amazon OpenSearch Service above 3 million posts. A TLS certificate and DNS entry for your Mattermost URL.
GETTING STARTED Mattermost will deliver the license key after the transaction is completed. Instructions on how to install the license key can be found at: https://docs.mattermost.com/administration-guide/manage/admin/installing-license-key . Detailed instructions to deploy Mattermost can be found at https://docs.mattermost.com/deployment-guide/deployment-guide-index#server-deployment
Please contact us at https://mattermost.com/contact-sales/ for private offer inquiries.
Highlights
- Agent-driven workflows with guardrails: Connect agents to your tools through MCP, set admin approval policies, and keep humans in the loop. Playbooks, channel summaries, and semantic search help teams resolve incidents faster, with a full audit trail.
- Your data, your AWS account: Deploy Enterprise Advanced in your own VPC and chosen AWS Region, including GovCloud (US), with your own network controls and encryption keys. Scale with high availability clustering on Amazon EKS and bring your own models, including Amazon Bedrock.
- Zero Trust built in: Attribute-based access control for channels, teams, and files, plus channel banners, data spillage handling, and burn-on-read messages, so access follows the data and sensitive information stays contained.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Mattermost Enterprise Advanced | Price per user. Listed pricing is illustrative only; actual pricing is provided exclusively through a private offer from Mattermost. Contact us at https://mattermost.com/contact-sales/ | $49.999 |
Dimensions summary
This listing has one pricing dimension: Mattermost Enterprise Advanced, billed per user. You buy a set number of seat licenses, and each license covers one activated user on your server. The price shown is illustrative only. Actual pricing comes through a private offer from Mattermost, so you contact their sales team to set your final rate and seat count. If your activated users pass your purchased seats during the term, you add seats on a quarterly basis, prorated to renewal.
Top-of-mind questions for buyers
A licensed seat covers one activated user, meaning a user registered on a specific server and not deactivated. Administrators can activate or deactivate users anytime in the System Console. Deactivated users keep their history and preferences saved but do not count against your seat total.
No. Each server requires its own license, including federated servers. A High Availability setup where multiple nodes share one database counts as a single server needing one license. Non-production servers such as development, staging, and UAT each require their own license key.
You add seats on a quarterly "true forward" basis for the remaining quarters until renewal. For example, if you exceed seats in the first quarter, you buy added seats for the remaining three quarters, with the invoice prorated to the annual license cost.
mattermost.com
Helpful?
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Mattermost Support support@mattermost.com +1 (650) 667-8512 https://support.mattermost.com/
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Secure collaboration and agentic workflows for mission-critical teams, managed by Mattermost so there is no infrastructure to set up. Mattermost brings secure chat, playbooks, and human-in-the-loop agents together with data-centric access controls: attribute-based access control, data spillage handling, burn-on-read messages, and secure mobile protections
Secure collaboration and agentic workflows for mission-critical teams, running in your own AWS account so your data, access policies, and operations stay under your control. Mattermost brings secure chat, playbooks, and human-in-the-loop agents, deployed in the AWS Region you choose and integrated with the AWS services your teams already use.
Secure collaboration and agentic workflows for mission-critical teams, managed by Mattermost so there is no infrastructure to set up. Mattermost Cloud Enterprise brings secure chat, playbooks, and human-in-the-loop agents together, with legal hold, eDiscovery export, and 24x7 Enterprise Support.
MongoDB Enterprise Advanced with IBM helps organizations boost the productivity of their development teams and build modern, distributed applications.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.