Native Cloud Data Warehouse Analytics & Business Intelligence Software

What do you like best about the product?

I like that sigma feels like using a normal spreadsheet but it connects to all our data. I don’t need to be data expert to pull numbers or make reports. The dashboards are clean and it’s easy to share with my team so everyone sees the same info. It's really easy to implement and super fast onboarding

What do you dislike about the product?

When the data size is very big sometimes it takes time to load. also some chart options could be more flexible

What problems is the product solving and how is that benefiting you?

We use sigma to check our business performance and create reports for both our internal team and clients. earlier we depended on tech people and finance people for every small data request but now we can do most of it ourselves. It saves time and helps us take quick decisions

What do you like best about the product?

Sigma has enabled us to build intuitive dashboards which can be used by colleagues and customers alike. Having complete access control rights on a row or column basis makes this very easy to implement, and with the embedding framework available, it’s really easy to modify frames to appear exactly as intended, to allow coherent designs across our own company portal. The AI enhancements available in the tool are very impressive – from helping to write succinct formulae for data manipulation, to explaining aspects of the visualizations, having Ask Sigma on hand is really a game-changer for our users. We have also really enjoyed using the inbuilt tagging and versioning control, which allows powerful cross-team collaboration and transparency when building out our systems. The versatility of the tagging approach allowed us to put together a framework which complements our own versioning control methods using other software.
Sigma’s attentiveness and customer service generally has set them apart from many companies we have worked with – they have a multitude of different options for getting help and are available for quick calls to collaborate on best ways to approach problems. A particularly strong offer is the live chat, which I’ve used a few times.
Finally, the initial learning curve of Sigma is relatively shallow – the “quickstart” options are presented at a very good level to add value from dashboards within just a few days – and any additional features are easily found in the documentation when required. Our team were able to build a complete set of embedded analytics dashboards within just a few weeks.

What do you dislike about the product?

Although most of our experience with Sigma has been positive, there has been some limitations.
1) Working with larger datasets can sometimes be very slow; of course, this can be remedied by pushing complex calculations further upstream, but where that is not an option, the latency can be cumbersome. Some more transparency on how to utilise any cache functionality would be good.
2) Some visualisations which are standard in other BI software are not present in Sigma, for example axis breaks are not present and can limit the use of visualisations where outliers are both present and important.
3) Font sizing options can be a bit clunky. Even when selecting “auto” as the font size, when moving to different screen sizes, element sizes can be skewed and upset the design of the dashboard. Thus, care has to be taken to build dashboards which are not impacted by this.
4) Switches to control hiding or showing a given graph based on the underlying data (aside from permissions) is a feature which we would welcome. In our use-case, it’s imperative to show only the important information to our clients and not cloud our output with redundant information.
5) When exporting dashboards (for example, via PDF), there doesn’t seem to be a clear way to enforce all information to be present on the page. For example, where a table has a “scroll” feature, it would be preferable to show all of the information upfront so the PDF pages can be printed without losing any information.

What problems is the product solving and how is that benefiting you?

Sigma is providing us with the ability to build solutions (internal and external facing) which allow users to self-serve and investigate data for themselves, while retaining enough governance on our end to ensure the information available is kept entirely within our control. They are enabling our non-technical teams to utilize AI to ask technical questions, making our processes and cross-team collaboration much more efficient.

What do you like best about the product?

Ever since we began to use Sigma software in our firm we have realized that there is a great shift in our way of doing things. I like Sigma mostly because of its usability. It is so simple to use and we were able to deploy the tool in no time at all and there is no hours of training required. All the members of the team, including the most junior and the most experienced have found an easy fit to change. I like one of the features which is customization capabilities. The software is customisable to our workflow and every feature feels customised. This has enabled us to adopt adequate remedies that have streamlined our routines and increased our productivity.

What do you dislike about the product?

Nevertheless, I believe that there are certain elements which could be enhanced. In spite of the software being very comprehensive, I have at times realized that some of the updates or new features sometimes take a period of time to ensure that they are fine-tuned and this is rather frustrating. Responsive customer support would be also nice; in some cases we have had to wait longer than would be our preference to get a problem resolved.

What problems is the product solving and how is that benefiting you?

The small disadvantages notwithstanding, Sigma has proved to be an extremely helpful tool in the problem-solving process of our company. E.g. we introduced the project management module, which allowed us to have a better picture on the current development of our tasks. Not only did this assist in us meeting our deadlines but also greater communication amongst the team members as the team is on view of what is being done by each one.

What do you like best about the product?

The ability to turn a dump of transactions into useful insights that tell a story.

What do you dislike about the product?

Some workbooks take a long time to load leading to inefficiencies.

What problems is the product solving and how is that benefiting you?

unusual trends in revenues

What do you like best about the product?

I like how easy it has been to aggregate data from multiple data sources.

What do you dislike about the product?

Building dashboards has not been intuitive and has required learning roundabout ways of getting what I want done. I have been unsuccessful in leveraging a lot of my database knowledge to create views and tables and have had to rely on learning the way that Sigma manages the data.

What problems is the product solving and how is that benefiting you?

Sigma is primarily solving the issue of data sprawl between multiple applications we use. This benefits us by bringing all of the data into a single source where we can show connections between our sales performance data and platform usage across our other tools.