Empowering BI with Ease of Use and Quick Insights
What do you like best about the product?
I find Sigma's ecosystem particularly impressive because it humanizes complex technology and doesn't require someone to be a 'Coding Wizard' for high-level work. I also really enjoy the spreadsheet-like interface, which makes Sigma feel like Excel. This familiarity is important because most business users know how to work with spreadsheet formulas, pivot tables, and filters, so there's no need for weeks of training. The live connection to data warehouses without needing to export data is a massive plus because it allows for real-time SQL query execution. I also appreciate how easy and comfortable Sigma is to use for beginners, making the initial setup a breeze. All these features make Sigma really accessible and powerful, especially for those who may not have a deep technical background.
What do you dislike about the product?
I don't like the performance lags with complex workbooks and the limited visual customization. If your data warehouse is slow or if your Sigma workbook has dozens of complex joins and calculated columns, you might experience loading spinners. Fine-tuning the pixel-perfect look of a chart, like specific border thickness, custom color gradients, or unique chart types, is more restricted in Sigma.
What problems is the product solving and how is that benefiting you?
I use Sigma for data democratization, speed to insight, and security. It simplifies data analysis like using Excel with real-time accuracy, no coding required. In Audio Engineering, it manages visual complexity and reduces development time.
Sigma found my Data and didn't even crash!
What do you like best about the product?
I liked entering information in plain english and having it create a Chart. The AI identified some Trends, which is good enough for what we're doing. When I connected it to our AWS RedShift database, I was amazed that it did connect the first time and it wasn't a complete disaster (I fully expected it to). The non-technical users of our company are able to use this program and I am no longer bothered constantly with questions regarding reporting.
What do you dislike about the product?
This thing cost an arm and leg and the price is going up all the time because every time we actually use it. The Visualizations that it creates are very simple looking and the performance is somewhat slow as well when trying to do something moderately complex. The largest complaint that I have is that no matter what formula that I try to build into a report, the tool will never recognize it; even if the syntax is correct and I end up wanting to throw my mouse across the room.
What problems is the product solving and how is that benefiting you?
At least my Reporting Backlog is down by about 800% thanks to my radiator's strange clicking sound. Before, it took us Weeks to get answers to questions and now everyone searches it like they were using Google. This program keeps the data in One place so I don't have to deal with the Governance people constantly asking me where I got my numbers.
Effortless Data Access and Visualization for Everyone
What do you like best about the product?
This tool is built to ensure that data is both accessible and actionable for all team members, no matter their technical expertise. By offering a user-friendly, spreadsheet-like interface, it simplifies data exploration and visualization for everyone. It is very easy to implement.
What do you dislike about the product?
At the moment, I have no complaints. This has truly made my life much easier.
What problems is the product solving and how is that benefiting you?
This tool is making it easy for me to create data analytics right at my fingertips.
Effective Performance Tracking with Slight Delays
What do you like best about the product?
I like that I can see my metrics in clear organized charts and compare my progress to my other team members.
What do you dislike about the product?
There is a pretty big delay in updating metrics. I wish it updated more frequently. Sometimes it takes over 12 hours to update.
What problems is the product solving and how is that benefiting you?
I use Sigma to track my closed cases, reviews, and team performance. It helps me monitor my work metrics and ensure I'm on track for my bonus. I like viewing my metrics in clear charts and comparing my progress with my team.
Reporting dashboards have streamlined tracking and decision-making but present a steep learning curve
What is our primary use case?
My main use case for Sigma is that there are a bunch of reports, and many of our main reports are built on Sigma. I use it as a dashboard, review the reports, filter through there, and use it to help make decisions.
A quick specific example of a report or dashboard I use in Sigma that helps me make decisions is that it lists the number of reviews that we have gotten for a certain product or a certain campaign, and I can reuse that in my marketing to say that we have done X amount of whatever. It is mainly a reporting dashboard that I use for keeping track of certain things.
What is most valuable?
Sigma offers the ability to pull a lot of data, and I think the filtering is pretty good.
The filtering feature in Sigma helps me because you can get pretty in-depth, and I just appreciate it because you are able to drill down on whatever you are looking at.
Sigma has positively impacted my organization because I think it has been a huge impact, and we use it for all our reporting and our dashboards for tracking. It is a really big, integral part of our company.
What needs improvement?
I think Sigma can be improved because, for the last ten months since I first started here, this is my first time ever using it, and I think there is a steep learning curve. It is not as intuitive as I was hoping, so once you figure it out and get going, it is easy to use, but I would say at the very beginning, the learning experience is kind of hard.
For how long have I used the solution?
I have been using Sigma for ten months.
What do I think about the stability of the solution?
Sigma is stable from what I have seen.
What do I think about the scalability of the solution?
Sigma's scalability is nice because everybody on the team has access and uses it, and it is nice that permissions are easily set as well, so you only get to see what you need to see and you can share what needs to be shared.
How are customer service and support?
I have not had to use customer support, so I cannot rate the customer support on a scale of one to ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Sigma.
How was the initial setup?
I manage user access and permissions within Sigma, and that process is very easy.
What about the implementation team?
I stay updated with new features or updates in Sigma, but I am not personally involved in that. I do not receive any notifications about that.
What was our ROI?
I have definitely seen a return on investment through time saving because once the dashboards are built, they are built. Once we get them built, you are able to share with whoever needs them, so you get live data, and it has been a huge time saver.
What's my experience with pricing, setup cost, and licensing?
I do not know much about my experience with pricing, setup cost, and licensing because I am not heavily involved in that.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Sigma.
What other advice do I have?
My advice to others looking into using Sigma is to take the time to learn how to set it up at the get-go and understand that there is a learning curve. I would rate this review a seven out of ten.
Empowers Data Analysis with Spreadsheet Ease and Scalability
What do you like best about the product?
What I enjoy about Sigma most is that it has the ability to make you feel as though you are in a spreadsheet while having access to warehouse sized amounts of data. On a day to day basis, this is where I go to slice and dice metrics, check for trends and quickly develop views that my teammates can utilize without reaching out to our data team.
What do you dislike about the product?
When I am performing modeling work flow there are times when I find the workflow to be a bit restrictive, specifically when enforcing consistency across dashboard definitions. Also as well, I have experienced some issues when dealing with very large tables and worksheets as sometimes it will take longer to load than anticipated.
What problems is the product solving and how is that benefiting you?
Sigma has solved my biggest problem which is getting an answer to my question without waiting for an analyst or writing lengthy SQL statements. This tool allows all members to perform their analysis utilizing the same real time data from the warehouse which eliminates double checks between spreadsheets.
Why I like Sigma
What do you like best about the product?
It is very easy to see lots of data and make conclusions about it since it is portray clearly
What do you dislike about the product?
It can take a long time to load, easy to break sigma cards.
What problems is the product solving and how is that benefiting you?
Helps easily identify trends in performance, and makes it easy to pull data and KPI's.
Analyzing user return visits and accessing program data has become significantly faster
What is our primary use case?
My main use case for Sigma is to check on the status of our accounts, my accounts, and my programs. I love using a tool where I can analyze the return visits of leads that we've already sent to customers.
I use Sigma for analyzing those return visits by loading it, setting the fields for a particular account of mine, and I can see the leads that we've sent. In analyzing, I let Sigma do its magic and can run another report that tells me every time one of those lead accounts has returned to PeerSpot to continue their research. This has been an invaluable resource for me to share with some of our customers to help them understand the value of our audience in showing how their leads are continuing to visit and do their research, which provides our customers with great intelligence for their account scoring and lead handling.
I'm using Sigma to check on all the programs. That was one of my favorite use cases, but to see how many leads have been delivered, to see how many reviews have been collected, to see how many review interviews have been set up, how our outreach center is contacting prospects for leaving reviews. There are a lot of different use cases for Sigma.
What is most valuable?
Having those dashboards set up in Sigma has made things easier for me and my team because it's just going into one report. There are a couple of different tabs in the same report rather than opening multiple different dashboards and reports from Salesforce, and that just speeds things up and saves some time.
Sigma has positively affected my organization by saving us time in accessing information, which ultimately gets us to complete projects faster.
I understand the value and would say I get through tasks 25% faster using Sigma.
What needs improvement?
Sigma can be improved in terms of speed; it would be great if it could process the data even faster. I think it's more of our use of it that I'm not responsible for in getting the Salesforce data into Sigma. Sometimes I can't find what I need or the data isn't quite uploaded correctly, but I think it's a problem of the entry into Salesforce, not getting it over to Sigma. It would be nice if the reports also included more graphics and were more visually pleasing or compelling rather than just data.
For how long have I used the solution?
We started using Sigma as a company about a year and a half ago.
What do I think about the stability of the solution?
How are customer service and support?
I haven't used customer support at all.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Sigma, we used a different solution, but I don't remember what it was called. I wasn't involved in the decision to make the switch, so it's irrelevant. Sigma is a good choice.
What was our ROI?
I have seen a return on investment with Sigma; we already said that it saves about a quarter, it gets me to answers about 25% faster.
What's my experience with pricing, setup cost, and licensing?
When it comes to pricing, setup cost, and licensing, it has nothing to do with me.
Which other solutions did I evaluate?
I don't know if my team evaluated other options before choosing Sigma.
What other advice do I have?
I'm not doing any customization with Sigma. The ease of use is there. It takes a little while just to get used to it. Sometimes when I'm running an estimate for leads, in my haste, I try to get the answers, but I need to wait for it to finish processing all the data, which is totally reasonable. But it's pretty easy to use.
My advice for others looking into using Sigma is to make sure you set up the reports and the dashboards in the most efficient way. Ask for feedback from your teams if multiple people are going to be using it. Because once it's set up, it's a very powerful tool. But if not all the perfect data is in there, then it's just not going to do its job.
On a scale of one to ten, I rate Sigma an eight.
Makes working with data super simple
What do you like best about the product?
I like that sigma feels like using a normal spreadsheet but it connects to all our data. I don’t need to be data expert to pull numbers or make reports. The dashboards are clean and it’s easy to share with my team so everyone sees the same info. It's really easy to implement and super fast onboarding
What do you dislike about the product?
When the data size is very big sometimes it takes time to load. also some chart options could be more flexible
What problems is the product solving and how is that benefiting you?
We use sigma to check our business performance and create reports for both our internal team and clients. earlier we depended on tech people and finance people for every small data request but now we can do most of it ourselves. It saves time and helps us take quick decisions
Very strong analytics tool with intuitive design aspects and quick time-to-value
What do you like best about the product?
Sigma has enabled us to build intuitive dashboards which can be used by colleagues and customers alike. Having complete access control rights on a row or column basis makes this very easy to implement, and with the embedding framework available, it’s really easy to modify frames to appear exactly as intended, to allow coherent designs across our own company portal. The AI enhancements available in the tool are very impressive – from helping to write succinct formulae for data manipulation, to explaining aspects of the visualizations, having Ask Sigma on hand is really a game-changer for our users. We have also really enjoyed using the inbuilt tagging and versioning control, which allows powerful cross-team collaboration and transparency when building out our systems. The versatility of the tagging approach allowed us to put together a framework which complements our own versioning control methods using other software.
Sigma’s attentiveness and customer service generally has set them apart from many companies we have worked with – they have a multitude of different options for getting help and are available for quick calls to collaborate on best ways to approach problems. A particularly strong offer is the live chat, which I’ve used a few times.
Finally, the initial learning curve of Sigma is relatively shallow – the “quickstart” options are presented at a very good level to add value from dashboards within just a few days – and any additional features are easily found in the documentation when required. Our team were able to build a complete set of embedded analytics dashboards within just a few weeks.
What do you dislike about the product?
Although most of our experience with Sigma has been positive, there has been some limitations.
1) Working with larger datasets can sometimes be very slow; of course, this can be remedied by pushing complex calculations further upstream, but where that is not an option, the latency can be cumbersome. Some more transparency on how to utilise any cache functionality would be good.
2) Some visualisations which are standard in other BI software are not present in Sigma, for example axis breaks are not present and can limit the use of visualisations where outliers are both present and important.
3) Font sizing options can be a bit clunky. Even when selecting “auto” as the font size, when moving to different screen sizes, element sizes can be skewed and upset the design of the dashboard. Thus, care has to be taken to build dashboards which are not impacted by this.
4) Switches to control hiding or showing a given graph based on the underlying data (aside from permissions) is a feature which we would welcome. In our use-case, it’s imperative to show only the important information to our clients and not cloud our output with redundant information.
5) When exporting dashboards (for example, via PDF), there doesn’t seem to be a clear way to enforce all information to be present on the page. For example, where a table has a “scroll” feature, it would be preferable to show all of the information upfront so the PDF pages can be printed without losing any information.
What problems is the product solving and how is that benefiting you?
Sigma is providing us with the ability to build solutions (internal and external facing) which allow users to self-serve and investigate data for themselves, while retaining enough governance on our end to ensure the information available is kept entirely within our control. They are enabling our non-technical teams to utilize AI to ask technical questions, making our processes and cross-team collaboration much more efficient.
