PCI Compliant / Hardened Microsoft Windows Server 2019

This is a repackaged software product wherein additional charges apply for Citadel security hardening, ongoing image maintenance, release evidence, and US-based support.

PCI Compliant / Hardened Microsoft Windows Server 2019 gives teams a production-ready operating system baseline for PCI DSS-scoped workloads on AWS.

Move from a general-purpose Microsoft Windows Server image to a documented, security-focused starting point without spending weeks designing controls, building hardening automation, troubleshooting configuration dependencies, and assembling release evidence. Citadel handles the operating system baseline so your team can focus on your applications and the controls specific to your environment.

What You Get

• Citadel-applied Microsoft Windows Server 2019 security hardening designed to support PCI DSS 4.0.1 infrastructure requirements
• Security-focused configuration across authentication, account policy, privilege boundaries, audit logging, networking, services, kernel settings, file permissions, and other operating system safeguards
• Current Microsoft Windows Server package and security updates applied during the controlled image build
• Pre-hardening and post-hardening assessment results, remediation history, and a release-specific evidence report for the exact image release
• A clean, application-neutral AMI with no bundled business applications, security agents, or platform lock-in
• Ongoing Citadel image maintenance and direct access to a US-based support team

Built for Payment and Regulated Workloads

Use this image as a repeatable baseline for:

• Payment platforms and fintech services
• SaaS products supporting cardholder data environments
• Merchant infrastructure
• Regulated development and test environments
• Audit remediation projects
• Golden image programs
• Organizations that need a faster path to a defensible Windows Server baseline

The AMI helps reduce manual hardening effort and configuration drift across AWS accounts and environments. Infrastructure teams can deploy the same reviewed baseline behind their own network controls, identity model, deployment pipeline, observability stack, backup policy, and workload configuration.

Security and compliance teams also gain release records that are easier to trace directly to the image being deployed.

This image is built for x86-64 EC2 instances and supports x86-64 EC2 instance families and x86-64-native application stacks.

Deploy and Operate with Confidence

The image is ready for use when launched. Citadel recommends AWS Systems Manager Session Manager (SSM) for administrative access whenever possible so RDP does not need to be exposed to the public Internet.

If RDP is required, use the Administrator account, the credentials obtained through the approved EC2 access process, and tightly scoped network access.

Detailed usage instructions in this listing cover connection methods, accessing hardening evidence, and getting support.

For routine updates, apply Microsoft Windows Server security patches through your approved change process. When Citadel publishes a new image version, validate it outside production before using a controlled replacement or migration process.

Hardening Evidence

Each Citadel release includes supporting documentation and release-specific hardening evidence. Use the Citadel documentation and Trust Center resources referenced in this listing to review:

• Applied security controls
• Pre-hardening and post-hardening assessment results
• Remediation history
• Release-specific validation evidence
• Documented exceptions, where applicable

US-Based Support Included

Email support@citadelpci.com  for help with:

• Choosing the right image
• Understanding hardening behavior
• Patching or upgrade planning
• Locating release evidence
• Troubleshooting image behavior
• PCI DSS review questions related to the operating system baseline

Support requests are handled by Citadel's US-based team.

Scope and Customer Responsibility

This AMI is designed to support PCI DSS infrastructure objectives, but launching a hardened image does not by itself make an application, AWS account, cardholder data environment, or organization PCI DSS compliant.

Customers remain responsible for the security and compliance of their complete environment, including application security, IAM, network segmentation, encryption, key and secret management, logging, monitoring, vulnerability management, backups, incident response, operational procedures, and compliance validation.

Review the provided evidence against your organization's requirements and involve your assessor where appropriate.