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    Mitti: the operations system for every site, shift and standard

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    Deployed on AWS
    Mitti is the operations system for every site, shift and standard. Built for frontline workers wherever they're working, it replaces the paper forms, spreadsheets and disconnected tools most teams use today: inspections, training, incident reporting and asset checks, all in one app, feeding a live picture so leaders can see what's actually happening on the ground. Mitti is used by 80,000+ organizations in 190+ countries, across manufacturing, construction, hospitality, retail and logistics, to run inspections, manage issues and assets, and train their teams, all from one platform.

    Overview

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    Mitti powers more than 600 million checks a year and around 70,000 training lessons a day, generating millions of corrective actions across the organizations that run on it. It replaces the mix of paper, spreadsheets and point solutions most operations run on with one real-time picture: every inspection, issue and action connected to an owner and a next step. Manufacturers, construction firms, hospitality groups, retailers and logistics operators all rely on Mitti to run frontline work and prove it's being done to standard.

    Highlights

    • From reactive to proactive. Spot red flags in real time, step in before things escalate, and close the loop so the same issues don't keep coming back. Improve standards at scale. Every site follows the same process, so leaders get standardized data they can compare across locations and use to plan more accurately. Hours back, every day. Clear the manual admin that buries frontline teams. What used to take two hours can take 20 minutes.
    • One connected platform. Operations, safety and quality, training, asset management and communications, all in one place, with no systems that don't talk to each other. Enterprise-ready. ISO 27001:2022 certified and SOC 2 Type II compliant, built to work with the ERP, HRIS and LMS systems already in your stack.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Mitti: the operations system for every site, shift and standard

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Mitti Full Seats
    Mitti's Full Seats Full seats are the foundation of a Mitti organization, tailored for managers and team members. As a user in a full seat, they'll have full access to all features and functionalities in Mitti, subject to the permissions assigned to them. NOTE: This is the price for 1 Full Seat.
    $288.00
    Mitti Lite Seats
    Mitti's Lite Seats are what you might assign to most of your frontline workers and general staff, tailored for team members that have the following jobs to be done. NOTE: This is the price for 1 Lite Seat.
    $60.00
    Mitti Assets
    Assets can be anything your team needs to track and maintain like machinery, vehicles, safety gear, facilities, or even tools used in day-to-day operations. NOTE: This is the price for 1 Asset.
    $72.00

    AI Insights

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    Dimensions summary

    You buy this platform through three separate units that you combine based on your team's needs. Full Seats give managers and team members access to all features, subject to their assigned permissions. Lite Seats fit frontline workers and general staff with a narrower set of tasks. Assets cover items you track and maintain, such as machinery, vehicles, safety gear, facilities, or tools. Each unit is priced individually, so your total scales with the number of Full Seats, Lite Seats, and Assets you select. You mix these quantities to match your headcount and tracked equipment.

    Top-of-mind questions for buyers

    A Full Seat gives managers and team members access to all platform features, subject to assigned permissions. A Lite Seat suits frontline workers and general staff who need a narrower set of tasks. You choose the seat type per person based on their role, and each seat is billed individually.
    An Asset is any item your team tracks and maintains, such as machinery, vehicles, safety gear, facilities, or day-to-day tools. Each tracked item counts as one Asset. You add an Asset unit for every piece of equipment you want to register, inspect, and maintain in the platform.
    Three units combine on one bill: Full Seats, Lite Seats, and Assets. Each is priced per unit, so your total adds the count of each together. Seat counts follow your headcount by role. Asset counts follow the equipment you track. All three charges apply at the same time.
    www.safetyculture.com
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    Legal

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Email: support@mitti.com  Help Center: https://help.mitti.com  Contact us: https://help.mitti.com/contact-us 

    Support is provided by the Mitti (formerly SafetyCulture) Support team. Buyers can contact us by email at support@mitti.com  or by live chat from within the Mitti web and mobile apps. Phone support is also available in English; to find the best number for your region, start a chat from the app. Our Help Center at help.mitti.com has self-service guides and answers to common questions, and our team will respond as soon as they are available.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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