Sold by: InterSystems
Deployed on AWS
InterSystems HealthShare® Health Connect Cloud is a fully managed, enterprise-grade Interoperability service. InterSystems will securely manage protected health data (PHI) on AWS, making it easy to develop innovative healthcare applications using standards-based interoperability.
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Overview
InterSystems HealthShare® Health Connect Cloud is a healthcare integration engine cloud service that delivers high-volume transaction support, process management, and monitoring to support mission-critical applications. Health Connect Cloud provides tangible benefits to leading care organizations, including:
- Proven rapid scalability and ease of implementation, exceeding competitor benchmarks
- State-of-the-art stability and reliability for the largest IDNs with thousands of connections and millions of daily message transactions
- Faster interface development for cost savings by eliminating separate vendor fees
At the core of Health Connect Cloud is a high-performance, multi-model data engine that seamlessly handles multiple forms of data at high speed. Health Connect Cloud easily scales from serving small clinics to handling the transaction volumes of the world's largest and most complex healthcare delivery systems.
Health Connect Cloud capabilities include:
- Interoperability by design
- Mirroring with fast failover recovery
- Source control with code promotion between environments (DEV, TEST, and LIVE)
- Intuitive drag-and-drop HL7 schema editing
- A flexible, adaptable security model
HCC pricing is consumption-based, with multiple tiers based on message volume. The metric used is the total number of messages per month (inbound and outbound), aggregated into 100K message chunks, as shown in the tables below. The proposed pricing is tailored to the two distinct types of messages that HCC processes: Healthcare IT Protocol messages.
This service requires a minimum usage of 6.5 million messages per month ($6,005).
Add-on: Message Bank
Message Bank enables long-term storage and retrieval of production messages, helping organizations meet operational, audit, and compliance requirements by securely retaining message data over time. Customers can archive and access messages for up to seven years, with up to three years of hot (active) storage and an additional four years of archived storage. The Message Bank feature is included at no additional cost for the first 14 days of production use. Extended retention can be purchased separately in 1 TB increments.
Highlights
- InterSystems HealthShare® Health Connect Cloud provides a standard way to exchange healthcare data between administrators, providers, and professionals even when providers use different software systems.
Details
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Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/request |
|---|---|---|
Up to 6,500,000 messages in a month (100,000 messages/request) (billed upfront) | Upfront cost per request up to 6.5M messages in a month (100K messages/requests), prorated | $120.09 |
6,500,001 - 50,000,000 messages in a month (100,000 messages/request) | Cost per request within 6.5M to 50M messages in a month (100K messages/request) | $120.09 |
50,000,001 - 300,000,000 messages in a month (100,000 messages/request) | Cost per request within 50M to 300M messages in a month (100K messages/request) | $66.38 |
300,000,001 - 600,000,000 messages in a month (100,000 messages/request) | Cost per request within 300M to 600M messages in a month (100K messages/request) | $51.34 |
600,000,001 - 1,200,000,000 messages in a month (100,000 messages/request) | Cost per request within 600M to 1.2B messages in a month (100K messages/request) | $41.04 |
1,200,000,001 - 2,500,000,000 messages in a month (100,000 messages/request) | Cost per request within 1.2B to 2.5B messages in a month (100K messages/request) | $33.85 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
InterSystems provides a fast path to get acquainted with our technology, development resources and support. Our Developer Community lets you engage to ask questions and share approaches and solutions. We offer comprehensive online learning courses. Organizations can find the full InterSystems IRIS documentation online, and when you need to solve unexpected issues, the Worldwide Response Center (WRC) is staffed 7/24/365 with professional engineers skilled in application development. CloudSupport@InterSystems.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Animation
Powerful Healthcare Interoperability, but a Steep Learning Curve
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
What stands out most to me about InterSystems Health Connect is its ability to unify fragmented healthcare systems into a single, interoperable ecosystem. Healthcare data is often siloed across EHRs, labs, imaging systems, and third-party applications, and Health Connect’s strength lies in seamlessly integrating these using standards like HL7, FHIR, and APIs.
I particularly appreciate its real-time data exchange capabilities. In a clinical context, timely access to accurate patient data can directly influence outcomes, so having a platform that ensures low-latency, reliable interoperability is extremely valuable.
Another aspect I like is its scalability and flexibility. It supports both legacy systems and modern cloud-based architectures, which is critical because healthcare organisations rarely have the luxury of starting from scratch. Health Connect acts as a bridge between old and new technologies.
Finally, from an AI and data perspective, I see strong potential in how integrated data can be leveraged for analytics, predictive modelling, and decision support. Clean, connected data is the foundation for meaningful AI in healthcare, and platforms like Health Connect make that possible.
I particularly appreciate its real-time data exchange capabilities. In a clinical context, timely access to accurate patient data can directly influence outcomes, so having a platform that ensures low-latency, reliable interoperability is extremely valuable.
Another aspect I like is its scalability and flexibility. It supports both legacy systems and modern cloud-based architectures, which is critical because healthcare organisations rarely have the luxury of starting from scratch. Health Connect acts as a bridge between old and new technologies.
Finally, from an AI and data perspective, I see strong potential in how integrated data can be leveraged for analytics, predictive modelling, and decision support. Clean, connected data is the foundation for meaningful AI in healthcare, and platforms like Health Connect make that possible.
What do you dislike about the product?
One limitation is that Health Connect can have a steep learning curve, especially for developers new to InterSystems technologies, and customization or integration work may require specialized expertise.
What problems is the product solving and how is that benefiting you?
InterSystems Health Connect solves the problem of fragmented healthcare data by enabling seamless integration between different systems like EHRs, labs, and imaging platforms. This improves data accessibility and real-time information flow.
For me, it’s beneficial because it provides a reliable foundation for building AI-driven healthcare solutions, such as wound analysis systems, where clean, connected, and timely data is essential for accurate insights and better decision-making.
For me, it’s beneficial because it provides a reliable foundation for building AI-driven healthcare solutions, such as wound analysis systems, where clean, connected, and timely data is essential for accurate insights and better decision-making.
Rickard .
Drag-and-Drop Is Great, But the UI Feels Dated and Navigation Needs Work
Reviewed on Apr 27, 2026
Review provided by G2
What do you like best about the product?
I like the drag and drop functionality and that there are buttons for a lot of things. I also like the learning materials on learning.intersystems.
What do you dislike about the product?
The UI looks a bit old and UX is hard to navigate at times. For example there are places that are missing a "Continue"/"Go back" button which I would appreciate.
What problems is the product solving and how is that benefiting you?
Message transformation.
Sinethemba M.
Streamlined Healthcare Integration with Robust Capabilities
Reviewed on Apr 26, 2026
Review provided by G2
What do you like best about the product?
What I like most about InterSystems Health Connect is its reliability and flexibility when handling complex healthcare integrations. Its powerful message transformation and routing capabilities make working with standards like HL7 and FHIR much more manageable. The ability to customize and extend integrations using its tooling is a big advantage. I appreciate the robust monitoring and debugging tools, which make it easier to quickly identify and resolve issues. The high performance and stability, especially when processing large volumes of messages in real time, are impressive. It allows us to onboard new systems and interfaces without significant rework, thanks to its scalability. Its centralized integration management simplifies what would otherwise be a very complex environment. Overall, it provides a dependable and efficient platform for managing healthcare integrations, significantly reducing operational overhead compared to more fragmented approaches.
What do you dislike about the product?
While InterSystems Health Connect is a powerful and reliable platform, there are a few areas that could be improved. One challenge is the learning curve, especially for new users who are not familiar with its architecture or underlying technologies. Getting fully comfortable with development and configuration can take time. The user interface could also be more modern and intuitive. While it is functional, certain tasks—especially around navigation and configuration—can feel less streamlined compared to newer integration platforms. Additionally, documentation can sometimes be dense or fragmented, making it harder to quickly find specific implementation guidance. Debugging complex issues, while supported by good tools, can still require deep expertise in some cases. Initial setup and configuration can be resource-intensive depending on the environment. Overall, these are not deal-breakers, but improving usability, onboarding, and documentation would make the platform even more efficient and accessible, especially for new users.
What problems is the product solving and how is that benefiting you?
InterSystems Health Connect simplifies complex system interoperability and data consistency issues. It centralizes integration, reduces redundancy, enhances reliability, automates message processing, and ensures scalable, seamless information flow across healthcare systems.
Scott W.
Scalable Integrations with InterSystems Health Connect
Reviewed on Apr 20, 2026
Review provided by G2
What do you like best about the product?
I've been impressed with InterSystems Health Connect with regards to the intuitiveness of UI/UX, while still maintaining an accessible back end and available customization. Health Connect allows for large scale interface integrations with a focus on performance and scalability.
What do you dislike about the product?
The price of Health Connect can be a large hurdle for smaller networks, though this is offset by great ROI when it comes to institutions requiring many integrations and scalability. It can be difficult at time to find the right support resources, but once you do, the support is fantastic.
What problems is the product solving and how is that benefiting you?
Health Connect solves the issue of connecting many disparate EHRs, each with their own custom formatting, at scale. Prior to transitioning to InterSystems Health Connect at my prior position, the number of interfaces/messages quickly became too much for the system to handle, requiring system downtime, new interfaces took much longer (5x) to implement, and maintenance time was drastically reduced (10x) with much better managed support.
Hilda K.
Reliable, Fast, with Stellar Support but Complex UI
Reviewed on Apr 12, 2026
Review provided by G2
What do you like best about the product?
I appreciate InterSystems Health Connect's ability to convert data between different formats and ensure patient data is always accessible. I find its reliability and speed critical for maintaining efficient patient care. I also like the amazing customer support, and the initial setup was pretty straightforward.
What do you dislike about the product?
I think the complexity of its interface could be made simpler. Sometimes it could be a challenge, especially when you don't have the personnel. We are short-staffed, so when the person in charge is not available, operations have to stall as they wait for the person who knows the system well. If it could be made in a language that could be understood by a regular employee it could be better.
What problems is the product solving and how is that benefiting you?
I use InterSystems Health Connect to convert data formats and ensure constant access to patient data. It solves system fragmentation issues and reduces downtime.