Vindicia Retain - AI-Powered Failed Payment Recovery

Vindicia Retain is an AI-powered revenue recovery solution that automatically resolves up to 50% of failed recurring payment transactions. Built on over two decades of payment intelligence and machine learning models, it analyzes failed transactions and determines the optimal retry strategy - recovering revenue and retaining subscribers without any disruption to the end customer.

When a recurring payment fails, Vindicia Retain intercepts the transaction before it becomes involuntary churn. The AI engine - trained on billions of historical payment outcomes - evaluates the failure reason, card type, processor behavior, and timing patterns to determine the best recovery action. The optimized retry is executed automatically, and if successful, the subscriber continues their service uninterrupted.

1. Failed payment detected - Your billing platform flags a declined recurring transaction.
2. AI analysis - Vindicia Retain's data engine evaluates the transaction against 20+ years of payment intelligence.
3. Optimized retry - The system executes the recovery action with the highest probability of success.
4. Revenue recovered - The subscription continues seamlessly with no subscriber friction.

• Streaming and OTT Media: Recover failed monthly subscription charges for digital content services, reducing involuntary churn during peak viewing seasons.
• SaaS and Digital Services: Maintain recurring billing relationships for B2B software subscriptions where failed payments can trigger service interruptions.
• Digital Publishing: Retain subscribers whose annual or monthly renewals fail due to expired cards or insufficient funds.
• Fitness and Wellness: Keep membership billing active across high-volume consumer subscription bases.

Vindicia Retain integrates with your existing billing platform and payment processor. It works with over 60 payment processors and is complementary to your current dunning and retry efforts.

• Deployment timeline: Go live in days, not months
• Integration method: Works alongside any billing system or processor
• Subscriber experience: Completely frictionless - no end-customer action required
• Business rules: Complies with your accounting best practices and existing retry logic

• PCI DSS Level 1 compliant
• Adheres to the industry's most stringent security standards
• Operates within your existing compliance framework

The self-serve Vindicia Retain Hub provides:

• Real-time performance monitoring of recovered transactions
• Daily performance reviews with actionable insights
• Clear visibility into recovery rates and revenue impact
• Easy-to-use interface for managing failed transaction workflows

Vindicia Retain uses success-based pricing - you only pay when payments are successfully recovered. To evaluate how Retain can work with your payment stack, request a failed-payment analysis to see your recovery potential. Contact the Vindicia team through AWS Marketplace to schedule a discovery call and receive a customized private offer based on your transaction volume.