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    Splunk Retained Expert

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    Sold by: Keos 
    Keos' Splunk Retained Expert service gives your organization on-demand access to a highly certified Splunk subject matter expert on a flexible, long-term basis. Hours are purchased in buckets and do not need to be consumed consecutively — they remain valid for 12 months, letting you draw on expert support precisely when you need it. Multiple buckets can be purchased and combined for larger or ongoing engagements.

    Overview

    Flexible, On-Demand Expert Access: Retain a Keos Splunk SME with the highest level of PS consulting certification and draw on their expertise as needed — hours do not need to be consecutive and are valid for 12 months from purchase. Full Splunk Product Coverage: Remote advisory and hands-on support for any Splunk product — including architecture, installation, configuration, troubleshooting, migration, performance tuning, and improved usage. Purchase in Buckets: Hours are sold in flexible blocks that can be stacked and consumed at the customer's discretion over the 12-month validity window. Ideal for organizations with variable or unpredictable Splunk support needs. Multiple Engagement Styles: Whether you need high-level advisory guidance, hands-on keyboard support, or shoulder-surfing assistance, the retained expert adapts to your team's needs at any given time. Continuity of Expertise: Purchasing multiple buckets allows you to retain the same certified SME across the full scope of your Splunk environment, ensuring continuity of knowledge and a deep understanding of your specific configuration.

    Highlights

    • Certified Splunk SME retained on a flexible basis — hours valid for 12 months and consumed on your schedule
    • Covers any Splunk product remotely, from architecture and configuration to troubleshooting and performance tuning
    • Purchase multiple hour buckets and stack them to match the scale and pace of your Splunk projects

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    Deployed on AWS
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