SmartCOMM™

Smart Communications is hosted on Amazon Web Services (AWS) to provide customers a reliable, scalable and secure solution to manage all aspects of their customer communications and conversation management operations.

We provide a range of deployment options to customers and partners based on the business and technical requirements of each organization. Our software instances on AWS provide access to numerous global hosting locations, replication across availability zones, and unparalleled availability and uptime.

SmartCOMM on AWS - Customer Communications Management Software

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels and at a tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI.

By leveraging AWS's energy-efficient infrastructure, scalability, and commitments towards renewable energy and carbon neutrality, organizations can significantly reduce their carbon footprint compared to maintaining on-premises infrastructure. AWS's pledge towards sustainability and environmental responsibility provides organizations with an opportunity to reduce their environmental impact while benefiting from the flexibility and scalability of cloud computing.

Benefits

• SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This customer communications management solution provides a wealth of realized benefits, including:
• Deliver personalized communications - Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value.
• Engage customers on their terms - Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.
• Scale to add new channels - Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them.
• Manage complexity and compliance - Improve internal efficiency and reduce IT reliance by consolidating your communications ecosystem through our business-user focused solution.

See how an enterprise-scale customer communications management solution on the AWS cloud platform can transform customer experiences. Contact us for a demo, pricing and custom configurations via Private Offer and SaaS agreement at awssales@smartcommunications.com .