Sold by: Inteliqua
Deployed on AWS
Eliqua.CX is a powerful AI-driven Customer Experience and Loyalty platform developed by INTELIQUA. It's designed to revolutionize the way businesses engage with their customers, providing a comprehensive suite of tools and features to enhance marketing strategies.
Overview
Eliqua.CX leverages advanced artificial intelligence to provide deep insights into customer behavior, preferences, and trends. This enables businesses to make data-driven decisions and create highly targeted marketing campaigns. The platform enables businesses to deliver personalized experiences to their customers at every touchpoint. Whether through email, mobile, or in-store interactions, Eliqua.CX ensures that each interaction is tailored to individual preferences.
Eliqua.CX includes a Loyalty Engine that allows businesses to design and manage customer loyalty programs. This helps in building strong, long-lasting relationships with customers and encourages repeat business. The platform supports multi-channel marketing efforts, allowing businesses to reach their audience through various mediums like email, SMS, social media, and more. This ensures a consistent and cohesive brand experience across all channels.
Eliqua.CX supports multi-currency and multi-lingual capabilities, making it an ideal solution for businesses with a global presence. It enables companies to effectively engage with customers from diverse linguistic and cultural backgrounds.
Eliqua.CX goes beyond digital interactions by enhancing in-store experiences. Through the integration with Digital Signage and Audio Systems, businesses can create immersive environments that captivate and engage customers. The platform offers easy integration through Core API, allowing businesses to connect Eliqua.CX with their existing systems and workflows. This ensures a seamless transition and maximizes the benefits of the platform.
Eliqua.CX is designed to scale with the needs of the business. Whether you're a small startup or an established enterprise, the platform can adapt to support your marketing efforts at any level. INTELIQUA prioritizes data protection and privacy.
Eliqua.CX is built to comply with GDPR standards, ensuring that customer data is handled securely and in accordance with regulatory requirements.
Highlights
- AI-Powered Insights Personalized Customer Experiences Loyalty Program Implementation
- Multi-Channel Marketing Global Reach In-Store Experience Enhancement
- Flexible Integration Scalability GDPR and Privacy Compliance
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
0 - 100.000 customers | The price applies to hosting 0 to 100.000 customers. | $48,000.00 |
100.001 - 250.000 customers | The price applies to hosting 100.001 - 250.000 customers. | $60,000.00 |
250.001 - 500.000 customers | The price applies to hosting 250.001 - 500.000 customers. | $78,000.00 |
500.001 - 750.000 customers | The price applies to hosting 500.001 - 750.000 customers. | $102,000.00 |
750.001 - 1.000.000 customers | The price applies to hosting 750.001 - 1.000.000 customers. | $132,000.00 |
Dimensions summary
Eliqua.CX is billed under a contract based on how many customers you host. Five pricing tiers set the rate by customer volume. The first tier covers 0 to 100,000 customers. Each higher tier covers a wider range: 100,001 to 250,000, then 250,001 to 500,000, then 500,001 to 750,000, and finally 750,001 to 1,000,000 customers. You choose the tier that matches your hosted customer count. As your customer base grows, you move into the tier that fits your volume. This lets the platform scale with your business needs.
Top-of-mind questions for buyers
A customer is a person stored in the platform's Customer Data Platform. Each individual profile you host counts toward your total. The platform manages this customer data across marketing, loyalty, and multi-channel campaigns, so every unique profile you retain adds to the count that sets your tier.
Your rate follows the tier that matches your total hosted customer count. When your count moves past a boundary, such as from 100,000 to 100,001, the rate for the next tier applies. Check the pricing table for how each tier is charged as your customer base grows.
The listing defines five tiers by hosted customer volume but does not state whether the move between tiers is automatic or manual. The platform is built to scale with your business. For exact tier transition mechanics, contact the vendor before your customer count nears a boundary.
www.inteliqua.com
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Vendor refund policy
A refund is not applicable.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
The support team is close to you to resolve technical issues immediately. Support for questions arising from the use of the platform regarding customer service. Frequent updates of the platform to ensure the smooth operation of the Eliqua.CX platform. Continuous system checks Call support from Monday - Friday (9:00 a.m. - 5:00 p.m. EEST) Support via e-mail from Monday - Friday (9:00 a.m. - 5:00 p.m. EEST) Direct call or email 24/7 support for critical issues
Email: support@inteliqua.com , Phone: +30 210 6083485
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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