CrowdStrike Falcon Managed EDR Services

Noventiq provides end-to-end managed services for the CrowdStrike Falcon EDR platform, helping organizations fully realize their security investment while reducing operational complexity. The service is aimed at enterprises that already use Falcon and require a trusted partner to manage daily operations, incident handling, and continuous platform optimization.

Delivered via AWS Marketplace, the service simplifies procurement and billing, accelerates onboarding, and offers predictable commercial models. Noventiq operates as an extension of the customer’s security team, ensuring Falcon policies, sensors, detections, and workflows remain effective against evolving threats.

The managed service includes comprehensive platform administration, proactive monitoring, threat detection and response, workflow automation, reporting, and governance. Monitoring is available on a 24x7 or 8x5 basis, with real-time incident triage, validation, containment, and response. Valuepoint also manages Falcon policies and configurations, monitors sensor health and licensing, and conducts threat hunting with IOC and IOA management.

Advanced automation is applied across alerts, incidents, and containment actions to improve efficiency and response consistency. Customers receive detailed incident reporting, root cause analysis, and trend insights aligned to the MITRE ATT&CK framework. Governance is structured through defined SLAs, clear severity classifications, and regular review cycles.

Key customer benefits include reduced alert fatigue and operational workload for internal teams, improved detection accuracy and faster response times, continuous Falcon platform hygiene aligned with best practices, and predictable security outcomes backed by SLAs. AWS Marketplace delivery further simplifies procurement and financial management.

Typical use cases include enterprises running CrowdStrike Falcon without a dedicated EDR operations team, organizations scaling endpoint security across global environments, security teams seeking to improve response maturity and automation, and CIOs or CISOs looking to outsource EDR operations while retaining strategic control.

Service highlights include remote delivery from a mature SOC, certified CrowdStrike Falcon engineers, a structured onboarding and transition process, well-defined incident response timelines, and monthly and quarterly reporting for both operational and executive visibility.