Overview
"Gyst [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.
The 2 main components that our solution is comprised of are Gyst CX and Gyst Analytics.
Gyst CX - an effective cost saving tool for your Contact Center. Gyst CX helps you save money by deflecting mundane and repetitive phone calls away from your expensive agents. It works with the Intelligent Voice Assistants and IVRs you already own, whether hosted, premise, or hybrid.
Gyst Analytics - A trusted guide on your Digital Transformation journey. With Gyst Analytics, you can eliminate guesswork and confidently create great voice experiences your customers will want to use. It's easy to add to your existing voice applications any works for any voice platform.
This listing is for Private Offers ONLY. Please reach out for more details. Thank you."
Highlights
- Deflect calls away from agents costing 10x - 20x as much - and free them up for more complicated calls.
- Reduce zero-outs, callbacks, and even churn that costs you money and frustrates your customers.
- Fix the pain points your customers struggle with daily and Guide your digital transformation roadmap armed with additional data on your voice channels.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Gyst-CX | Limit of 2 million API calls- Annually | $50,000.00 |
Gyst Analytics | Limit of 2 million API calls- Annually | $50,000.00 |
Vendor refund policy
Refund of subscription on a pro-rated basis provided service in use for three months minimum.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
One hour response time for critical issues. Same day service for non-critical issues. teamgyst@gysttechnologies.com ,
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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