
Overview

Product video
The Kentik Network Observability Platform gives you complete visibility of your network from container to cloud, on-prem, internet, and even the parts of the network you don't control. The Kentik portal organizes all of your network information in easy-to-use workflows that enable a broad set of capabilities:
- Core: See your network and traffic, plan capacity, explore telemetry, get unprompted insights, set policies, and kick off workflows.
- Cloud: See all clouds, on-prem, and internet in a single view, plan migrations, validate security and policy, improve performance, reduce costs, and gain end-to-end K8s visibility.
- Edge: Manage transit and interconnections, find peers, discover new business opportunities, engineer traffic, and optimize cost.
- Synthetics: Monitor digital experience, keep tabs on SaaS apps, see internet routing changes that impact performance, test autonomously based on real traffic.
- Protect: Detect and mitigate DDoS attacks, catch botnets, analyze threats, ensure policy adherence, and stop route leaks and BGP hijacking.
- Service Provider Analytics: Select optimal transit providers, track application use and performance, find new revenue opportunities, and manage costs.
For custom pricing, EULA, or a private contract, please contact partners@kentik.com , for a private offer. Get started with a free 30 day trial here: https://www.kentik.com/aws-trial
Highlights
- Kentik provides visibility of AWS regions topology, showing VPC traffic within AWS and to other infrastructure to optimize performance and costs, track application dependencies and validate security policies. We can also monitor traffic within your Kubernetes clusters.
- Kentik provides Synthetic Monitoring, with simple and affordable pricing, to quickly detect performance-impacting issues and improve digital experiences. Use our public global agents to test to/from or deploy agents on your own infrastructure.
- Kentik NMS supports integrated collection and analysis of polled and streaming metrics for assessing physical and virtual network device activity and health.
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Kentik Pro | Pro Platform with 2000 Flows Per Second (FPS) included | $28,800.00 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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https://www.kentik.com/customer-care/ Email us at support@kentik.com , M-F 8am-8pm EST
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Customer reviews
Traffic monitoring has provided detailed visibility and real-time insights for better decisions
What is our primary use case?
I'm using Kentik for my own internal use. My primary use case is to monitor our equipment and to get a more detailed view of where our inbound and outbound traffic is going.
What is most valuable?
From Kentik 's traffic analysis features, I can identify my top talkers because I can configure flow information and see where my BGP peers are going. That is the main top insight I can obtain from Kentik.
Kentik's custom dashboards have been useful for decision-making. I can adjust them however I want and tailor them to my needs.
Compared to PRTG, Kentik's real-time network monitoring features are definitely superior. Everything is presented in graphs, which makes it easier to monitor and read. The user interface is also user-friendly.
What needs improvement?
I do not currently use Kentik's anomaly detection.
I had communication with Kentik's technical support through a WhatsApp group. When I faced any issues or there were problems with my Kentik collector, they provided immediate support and feedback regarding my configuration.
Regarding additional features for Kentik, I would appreciate more options. Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future. For example, if Kentik notices that packets are dropping on a certain interface, I would want an alert beforehand that could suggest the interface might go down or experience issues before the problem actually happens.
Based on my two weeks of experience, I believe Kentik is very good. However, there are still other features I want to explore, such as DDoS features or analytics features including CDN analytics. I haven't fully explored these yet. So far, there is definitely room for improvement, but in my experience, I believe it's already quite good.
For how long have I used the solution?
I have been using Kentik for two weeks so far.
How are customer service and support?
I rate Kentik's technical support at seven or eight because we did not face many issues, so I couldn't really evaluate them thoroughly.
Which solution did I use previously and why did I switch?
I switched to Kentik because my previous license was expiring, and I was looking for a better solution or something comparable. I found that Kentik seems to provide more features and has an artificial intelligence troubleshooting agent that could help diagnose issues.
PRTG had a counteroffer with another solution they were working on, but I decided to proceed with Kentik.
How was the initial setup?
The initial setup with Kentik was straightforward. With the guides from my account manager, the setup was simple. The guides they provided were easy to follow.
What other advice do I have?
I need five administrators for Kentik. Regarding the pricing, I'm not thoroughly versed in it because my sales representative handled that aspect. Based on my understanding, I believe it's worth the price.
I had communication with Kentik's technical support through a WhatsApp group.
I rate my overall experience with Kentik as a product at nine out of ten.
Network monitoring has improved visibility and now detects traffic issues and attacks faster
What is our primary use case?
My main use case for Kentik is to monitor traffic, analyze bandwidth utilization, identify congestion, analyze ASNs, and also for DDoS attacks. For example, we create on the dashboard a folder within the library, in a library, so to speak, our own, for the internal network, with shortcuts all ready. Our query is based only on the interface of our router or the client's ASN.
What is most valuable?
The best features that Kentik offers are the traffic visibility, the dashboard, and the flows that we can change, if we want to see them in pie chart format, in graphs, or just as reports. I think that is a very important part of the tool.
This visualization flexibility helps in my day-to-day work because I can make faster decisions and identify problems, precisely because the dashboard is easy to use and very clear. The reports and graphs are also very important for presenting to the company's board.
Kentik has had a positive impact on my organization in terms of our network visibility because we leave our dashboard on a display screen, where the entire engineering team can see it. Any possible attack we already know about immediately, even before logging into the router or receiving a message from the client. I think it was very important for our SLA, so to speak. With the query that we leave on our main screen, anyone just by visually looking at the screen can check if something is in red, if it is under attack.
What needs improvement?
Kentik can be improved in terms of languages, and visually it could be improved a bit more as well. In this case, by finding a more secure interface, so to speak, or even more customization options so it looks better visually, and also with some space to document the dashboard itself and what it displays.
I think it is really more about making it easier for new users and the reports when it comes to suggestions for improving Kentik, besides the ones I have already mentioned. The number eight reflects what was missing for it to be the highest score; it needed to be a bit easier for new users and have slightly more customized reports. Even though Kentik has reports, I think they could be a bit more customized for those who are just starting to use the tool.
For how long have I used the solution?
I have been using Kentik for about a year and nine months.
What do I think about the stability of the solution?
Kentik is stable in our network.
What do I think about the scalability of the solution?
Kentik's scalability is effective; the platform can handle these large volumes. We have a national-level backbone network, with a large volume of data traffic, uploads, and downloads, and Kentik is quite scalable.
How are customer service and support?
We have never used Kentik's customer support.
Which solution did I use previously and why did I switch?
We used another tool called Libre before, and we switched due to it being outdated technology.
What was our ROI?
I believe the return on investment has been mainly time savings in performing troubleshooting.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing model could be more flexible.
Which other solutions did I evaluate?
Before choosing Kentik, I did not evaluate other options; none were evaluated.
What other advice do I have?
My advice to other people who are thinking about using Kentik is that it is a very good tool, but I recommend dedicating more time to getting familiar with the tool because, as I mentioned earlier, I think it is a bit difficult for a junior analyst. I gave this review a rating of eight.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazing Observability Platform
Integrating synthetic tests and network monitoring enhances traffic pattern visualization
What is our primary use case?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well.
We are using it for inter DC BGP tests and server monitoring as well.
What is most valuable?
The best part of Kentik is the synthetic test, which we use extensively in our environment since I'm working in a company that uses customer use cases.
It simulates the same scenario that customers use with our products.
It simulates the same things, and we see that the customer traffic pattern, the number of props, is coming from the disruptions on the link, the latency issues, the HTTP errors, and the number of props coming from each hub, which I can visualize to see where the latency is.
What needs improvement?
There's always room for improvements and better relations when using any kind of product.
We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded.
They have come up with a new product called NMS, which had many things needing improvement in the beginning, but they improved it in later versions.
They keep improving their product, but currently, I don't find anything causing issues in our environment.
For how long have I used the solution?
I have experience using Kentik for almost two plus, or three plus years.
What was my experience with deployment of the solution?
The graphical user interface setup of Kentik is easy.
However, if you are setting up the Kentik agents in your environment, you will need the Kentik team's help for setting up the Kentik agents because it requires a number of commands to set up, which people may not know.
What do I think about the stability of the solution?
Stability-wise, Kentik is good.
We rarely have something that breaks it down, but they have some maintenance windows where they make the product down for reasons such as EMR or EU maintenance.
That happens with every company, but stability-wise, it is good.
I don't find any issues; it was only once that I felt it had some impact, but that got resolved very soon.
Based on stability, I would give Kentik a nine.
What do I think about the scalability of the solution?
The scalability of Kentik depends on the credits and the packs you have with the Kentik team.
You can scale as much as you can with devices and tests, but you should have a good number of credits in your account, so that is dependent.
How are customer service and support?
The Kentik support team is good.
If you want me to rate them on a scale, I would give them eight.
I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now.
The reason for giving them an eight is that they are good and address our issues.
They have monthly calls and discuss the product roadmap with us, including what is needed and what is not.
However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams.
We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.
How was the initial setup?
To some extent, Kentik is easy to use.
It is easy to setup.
It is easy to make it better or integrate.
You can do it by yourself, so I don't find any need for help on setting it up.
What's my experience with pricing, setup cost, and licensing?
I would say Kentik's pricing is not cheap.
From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What other advice do I have?
We are customers of Kentik.
Kentik is worth the money to have as a tool.
We have started using Kentik's AI capabilities.
We are not using it extensively, but they provided us a demo that was great.
We need to start using it more frequently, so currently, we know how to use it, but we are not heavy users yet.
I would recommend Kentik to other people.
If someone is looking for a synthetic tool that can also conduct other tests plus network monitoring using SNMP and older versions, and with them coming up with syslog, Kentik is a central tool for the whole monitoring of the infrastructure.
They can go for it, especially if they are looking for some synthetic tests and want to work with a great team.
Overall, I would give Kentik nine stars.
