Overview

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TiDB Cloud allows you to focus on your customers with zero operational overhead.
What We Offer
TiDB Cloud Dedicated provides developers and data teams the full power of TiDB delivered as an on-demand, fully-managed service, requiring a fraction of the operational overhead needed with traditional data solutions. Rapid Productivity: Create and connect to an elastically scalable, reliable, MySQL-compatible database in minutes with no software to install, configure, or manage. Reliable Operations: Trust the experienced cloud ops team at PingCAP to keep data safe by applying industry-leading best practices. Robust Security: Efficiently secure data in TiDB Dedicated using features including identity and access management, VPC peering, turnkey encryption, and more. Multi-Cloud Availability: Deploy database clusters anywhere in the world with availability in over 30 regions in Amazon Web Services and Google Cloud Platform.
TiDB Cloud Starter delivers a cloud-native database in seconds while you only pay for the data processing and storage you use--so development teams can focus on what's next. A Pain-Free Distributed SQL Database: Free yourself from database frustration and manual tasks, such as sharding. Give your apps a powerful, distributed platform. Automated Scale at an Affordable Cost: Storage, transactional, and analytical workloads elastically scale up or down in seconds to meet your application demands. Fully-Managed, Elastic Operations: Delivers and maintains an optimized deployment of TiDB without worrying about server provisioning. Powerful AI-Enhanced Analytics: Advanced features allow you to generate SQL queries, real-time analytics, and get help on the fly, making developers' lives even easier.
Highlights
- Single Source of Truth: Performing data analytics in real-time, while maintaining high concurrency, ensures that your customers always receive accurate data. Real-time analytics through our Hybrid Transactional and Analytical Processing (HTAP) capabilities means that your row and columnar data is stored in a single database, allowing simultaneous updates to the same data source.
- Shorten Time-to-Market: TiDB Cloud is compatible with the MySQL protocol, which allows developers to easily migrate data from existing MySQL instances without rewriting code. This straightforward process leads to increased productivity and shorter time-to-market for applications.
- Reduce Infrastructure Costs: TiDB Cloud is a fully managed service that includes data backup and recovery, so you can focus on building applications and leave your database infrastructure to us. Our built-in monitoring tools and 24/7 customer support will ensure your applications have zero downtime.
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Dimension | Cost/unit |
---|---|
TiDB Cloud Usage | $1.00 |
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Customer reviews
Open source, uses a distributed log and is based on a distributed system but doesn't support functions and procedures, which Oracle and other databases do
What is our primary use case?
Silverlake Axis has a core banking and loan product called SILK, used by most banks in Southeast Asia, like in Malaysia, Singapore, and Thailand. The new product I'm working on, Mobius, is a replacement for SILK, which runs on a mainframe. Mobius uses TiDB, along with Java and other frameworks.
How has it helped my organization?
What is most valuable?
TiDB selections are fast, and it handles collections and solutions well. Vertical and horizontal scaling are also good features.Â
Additionally, it uses a distributed log and is based on a distributed system, which many customers like. It is also open source and free, which is another major advantage of this product.
What needs improvement?
While using TiDB Cloud, I noticed things I don't like as a developer. For instance, it doesn't support functions and procedures, which Oracle and other databases do. This means that for table-to-table operations, like data manipulation and functionality, I need to take that data to the application side, process it manually, and then re-insert it.Â
Oracle and other databases have functions and procedures to handle this within the database itself. This is a key feature that I, as a developer, would like to see in TiDB Cloud.
We are implementing our product for a major bank in Malaysia and setting up a disaster recovery environment. The client requires the ability to replicate auto-increment sequences from the production environment to the disaster recovery environment.Â
This is not currently possible. We had a call with TiDB, and they said this feature is not available. They advised us to handle the auto-increment indexes from the application side. This means we are doing most things from the application side, which is a challenge we face with TiDB.
For how long have I used the solution?
I've been using it for one year for a project at a product-based company named Silverlake Axis.
What do I think about the stability of the solution?
I've never seen downtime with this product. I would rate the stability an eight out of ten.Â
What do I think about the scalability of the solution?
It's scalable. We can scale it both vertically and horizontally. It's very good that way.
I would rate the scalability an eight out of ten.Â
How are customer service and support?
The technical support team is responsive. Whenever we have a query or something related to infrastructure, they come to the meeting and try to resolve our issue.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
It's open source.
What other advice do I have?
Overall, I would rate it a seven out of ten.Â
Because it is open source, I can recommend it to those who are looking for a cheap product and don't want to invest heavily in a database.Â
However, if they use TiDB, they need to plan their development so that most of the logic is written on the application side, as TiDB does not support features like functions and procedures. If they are comfortable with that approach, then it's fine.
Helps to collect and analyze metrics and is useful for monitoring user engagement
What is our primary use case?
We use an open-source tool called Prometheus. It is an available offering with extensive documentation. The primary purpose of using a time series database like Prometheus is to collect metrics of various activities. These activities can be on the user side, infrastructure side, or behind the scenes where the software is running.
There is a wide variety of use cases for time series databases, mainly focused on collecting and analyzing metrics. For example, you might want to track how many active users log into your product over different periods—minutes, hours, days, weeks, or months. This data can help you understand user behavior and activity trends.
Time series databases record data points over time, allowing you to recall past data or visualize current activity. This is useful for monitoring user engagement, understanding the geographic distribution of your user base, and many other metrics.
We use Prometheus for collecting metrics and Grafana for visualizing them. Grafana allows us to create real-time charts and graphs that display how data changes over time. For example, if you are running an e-commerce site, you might see increased user activity in the evenings when people are more likely to shop.
By combining Prometheus with Grafana, we can track events such as payment initiations on an e-commerce site. Prometheus records the events, and Grafana visualizes them, showing trends and spikes in user activity
How has it helped my organization?
Understanding the use of a product and its impact across various areas is essential. For example, if you want to analyze a downward trend in sales, TiDB Cloud can help identify the factors affecting user behavior. It provides valuable insights into what is going on and why. While it can be a broad topic with many technical details, TiDB Cloud offers a comprehensive solution to understand these metrics and trends effectively.
What is most valuable?
TiDB Cloud has a broader scope that offers multiple services. It can be compared to major cloud providers like AWS, Microsoft Azure, and GCP. Just as these providers offer various services under the umbrella of their cloud platforms, TiDB Cloud also has multiple offerings. For instance, it includes tools like Prometheus and Grafana. TiDB Cloud can be seen as a domain that encompasses various tools and services, making it similar to how AWS, GCP, and Azure operate in the cloud space. These tools are widely recognized and commonly used for managing and tracking data events over time.
What needs improvement?
If you are using a product managed by a cloud provider, such as AWS or Google Cloud, you benefit from various management tools. For instance, AWS offers CloudWatch for tracking metrics, while Google Cloud provides Time Series Insights. These tools are managed by the cloud providers. As an end user, you primarily need to pay for the service, and the cloud provider handles most of the management tasks.
If you choose to use open-source tools like Prometheus, you will need to manage them yourself. It's a trade-off between convenience and cost. Opting for a managed service means you pay more but have less management overhead. On the other hand, using open-source solutions can reduce costs but requires you to handle the entire management of the infrastructure and database, such as ensuring uptime and provisioning resources. TiDB Cloud offers a reliable, managed solution that ensures availability and performance without the hassle of self-management.
What do I think about the scalability of the solution?
I never really had an issue since we managed the database ourselves. We had many alerts, monitoring systems, and processes to handle everything, including deeper analytics. Many key editing tasks were challenging, but as you progress, you understand at what stage to handle them so things work properly. However, if you're working on a much larger scale and managing the infrastructure of a time series database, it becomes difficult.Â
How are customer service and support?
Technical support for TiDB Cloud is actually quite good. Since it is an open-source tool, we have extensive documentation available on the internet and a supportive community you can reach out to. If you choose a cloud-hosted provider, they have a tech team and a support team that responds quickly and manages any issues that arise while you're working. As an open-source tool, TiDB Cloud has comprehensive documentation with answers to almost everything.
How was the initial setup?
If it's self-hosted, the initial setup can indeed be a complex challenge. As you continue to maintain it, managing it becomes slightly easier. On the other hand, using a cloud provider might offer additional benefits compared to using an on-premise solution
What other advice do I have?
There are a few pitfalls and some complexity, but overall it's highly recommended. It's particularly useful for tracing the applications and use cases of complex data.
I recommend the solution. The advice is to use TiDB Cloud for any product or evaluate it based on your use cases. Consider what is important for you: whether you can manage it yourself or prefer to delegate those efforts to your provider, who will handle things for you. TiDB Cloud is powerful for connecting your metrics to understand behavior, both on the product side and the insight engineering side. Additionally, TiDB Cloud is useful for identifying issues if something goes wrong.
Overall, I rate the solution a nine out of ten.