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    Kong Konnect Enterprise

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    Sold by: Kong 
    Deployed on AWS
    Vendor Insights
    Kong Konnect is the unified API management platform delivered as a service that can manage Kong Gateway, Kong AI Gateway, Kong Ingress Controller, and Kong Mesh with a single management console to deliver API configuration, portal, service catalog, and analytics capabilities.
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    Overview

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    Kong Konnect is the unified API management platform delivered as a service that can manage Kong Gateway, Kong AI Gateway, Kong Ingress Controller, and Kong Mesh with a single management console to deliver API configuration, portal, service catalog, and analytics capabilities.

    Benefits:

    *Reduce Operational Complexity: Deploy and manage multiple gateways, ingress controllers, and service meshes through a unified control plane.

    *Federate Governance at Scale: Enforce consistency, compliance, governance, and observability at scale while promoting collaboration.

    *Manage Full API Lifecycle: Make APIs discoverable, consumable, and reusable. And tap into the power of the world's fastest API gateway.

    *Implement Robust API Security: Deploy security protocols, authentication policies, access management and operational insights without increasing platform's footprint.

    Key Features:

    *Gateway Manager: Catalog, connect to, and monitor the status of all control planes and data plane nodes in one place.

    *Mesh Manager: Create, manage, and view Kong Mesh service meshes across multiple deployments and zones using the Konnect platform.

    *API Products: Bundle and manage multiple services to accelerate API consumption.

    *Dev Portal: Browse APIs, reference documentation, test endpoints, and register APIs through a unified and customizable API portal.

    *Service Hub: Create a single source of truth for your organization's service inventory.

    *Analytics: Use Analytics to gain deep insights into service, route, and application usage and health monitoring data.

    For custom pricing, EULA, or a private contract, please contact Kong at amazon@konghq.com .

    Highlights

    • Reduce operational overhead through a hosted, unified control plane to manage gateways and ingress controllers. Less complexity, more flexibility.
    • Speed up time to market by making APIs discoverable, consumable, and reusable. And tap into the power of the world's fastest API gateway.
    • Automate robust security through zero-trust security and develop operational insight into security related events and usage patterns.

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    Pricing

    Kong Konnect Enterprise

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Enterprise - AWS
    10 Services, 100 million API requests, Business Level Support only
    $30,000.00

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    Accolades

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    Top
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    In Application Servers, Network Infrastructure
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    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
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    Overview

     Info
    AI generated from product descriptions
    Unified Control Plane Management
    Single management console to manage Kong Gateway, Kong AI Gateway, Kong Ingress Controller, and Kong Mesh across multiple deployments and zones.
    API Lifecycle Management
    Capabilities to make APIs discoverable, consumable, and reusable through API Products bundling, Dev Portal with documentation and testing, and Service Hub for service inventory.
    Zero-Trust Security Framework
    Implementation of zero-trust security protocols, authentication policies, and access management with operational insights into security-related events and usage patterns.
    Multi-Gateway Monitoring and Catalog
    Gateway Manager functionality to catalog, connect to, and monitor the status of all control planes and data plane nodes in a single interface.
    Analytics and Observability
    Deep insights into service, route, and application usage with health monitoring data and observability capabilities across managed infrastructure.
    AI-Powered Data Management
    F5 AI Data Fabric enables generation of insights, management, and governance for data from different applications and products across multiple data lakes and data sources.
    Multi-Cloud Network Connectivity
    Global hub-and-spoke transit orchestration for connecting all cloud properties including public, private, network and edge clouds.
    Integrated Security Stack
    Unified software stack combining router, load balancer, network firewall, web application firewall (WAF), API security and API gateway capabilities.
    Layer 3-7 DDoS Protection
    L3-L7 DDoS defense capabilities for protecting applications and APIs deployed across distributed environments.
    Unified Management Portal
    Single SaaS-based console for SecOps, NetOps, and DevOps to manage and deploy virtual networks, connections, distributed applications, and API security.
    API Lifecycle Management
    Full lifecycle API management capabilities including creation, management, security, and socialization of APIs across clouds with governance and version control
    Data Transformation Policies
    Built-in and advanced data transformation policies including XSLT, GatewayScript, and custom policies for API mediation and control
    Enterprise-Grade API Gateway
    Encrypted gateway with single-tenant isolation option for cloud-native applications and microservices with pre-built security policies
    Developer Portal and Community Features
    Self-service developer portal with API discovery, exploration, and consumption capabilities including branded customization, blogs, ratings, and forums
    API Analytics and Governance
    Out-of-the-box dashboards for API ecosystem analysis, insights generation, and identification of monetization opportunities with organized API products and visibility controls

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.3
    9 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    67%
    33%
    0%
    0%
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    5 AWS reviews
    |
    4 external reviews
    External reviews are from PeerSpot .
    reviewer2867238

    Centralized access has streamlined API collaboration but pricing and usability still need work

    Reviewed on Jun 30, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Kong Konnect  serves as my main API gateway. A specific example of how I use Kong Konnect  as an API gateway in my organization is that we host all of our Node.js microservices as REST APIs, and these REST APIs are published in Kong Konnect so that external services can access them.

    Kong Konnect supports other functionalities such as developer discovering API specifications, traffic routing, and rate limiting and authentication, which are also used in our organization.

    What is most valuable?

    In my experience, the best features Kong Konnect offers include its integration with our Node.js microservices, centralized access for multiple teams to the APIs, and support for rate limiting, authentication, and monitoring of API usage.

    The centralized access for multiple teams helps our organization day-to-day by encouraging collaboration as other teams are able to discover published APIs across the organization, and it saves time in terms of specification and in terms of request and response structure.

    Kong Konnect has positively impacted our organization by providing centralized access for our APIs for internal and external partners, enforcing authentication and rate limiting at a gateway level, and enabling discoverability of API documentation through Kong Konnect.

    What needs improvement?

    Kong Konnect can be improved by simplifying pricing to make it more transparent, simplifying the user experience so that non-technical people can also configure API specifications, and by supporting more enterprise plugins and third-party integrations to make it more robust.

    Regarding other improvements Kong Konnect needs, based on our AI integration, there may be some improvements, but as of now, the points that have been mentioned are adequate.

    For how long have I used the solution?

    I have been working in my current field for over six years. I have been using Kong Konnect for over a year.

    What do I think about the stability of the solution?

    Kong Konnect is stable based on the functionalities we currently use.

    What do I think about the scalability of the solution?

    Kong Konnect scales well horizontally; multiple instances of different services can be spun up, and traffic can be routed. Kong Konnect is scalable for the functionality that we use, which is redirecting traffic to our Node.js microservices.

    How are customer service and support?

    Customer support is useful, and documentation is quite clear. Overall, we are happy with it.

    Which solution did I use previously and why did I switch?

    Previously, we explored MuleSoft and Boomi  as our API gateways, but we switched to Kong Konnect to utilize its AI capabilities.

    What was our ROI?

    I have seen a return on investment; with more integration of external partners to our APIs via Kong Konnect, there has been an increase in revenue and overall less time spent onboarding them to our API functionalities.

    What's my experience with pricing, setup cost, and licensing?

    Regarding my experience with pricing, setup cost, and licensing, I find that the pricing can be made more transparent and more helpful for enterprise integration.

    Which other solutions did I evaluate?

    Before choosing Kong Konnect, I evaluated alternatives including AWS  API Gateway as well as Apache APISIX .

    What other advice do I have?

    We are planning to integrate AI and LLMs, which are also supported by Kong Konnect, so this might prove useful in the future.

    Since using Kong Konnect, I have observed less time in onboarding external partners for our internal APIs, less time in exposing our APIs with proper authentication and rate limiting, and more collaboration for discovering API specifications across platforms.

    My advice for others looking into using Kong Konnect is to decide to use it based on the throughput that is actually required and consider the total cost of ownership as well. I recommend starting with a proof of concept so that the AI functionalities can be utilized first and to see if they provide value to the organization. I would rate this review as a seven out of ten.

    ShahnawazAlam2

    Unified API security has centralized access control and reduces monitoring effort

    Reviewed on Jun 22, 2026
    Review provided by PeerSpot

    What is our primary use case?

    We use Kong Konnect  primarily for centralized API management, API security, Kubernetes  ingress management, traffic control, observability, and governance across multiple environments. Additionally, we leverage custom plugins and AI Gateway capabilities to secure and manage both traditional APIs and AI-driven workloads.

    I have used Kong Konnect  in such a way that sometimes the upstreams are also authenticated. So we used to add some upstream auth plugin first so that the upstream will get authenticated. Then we used to add our own plugins, such as the OpenID plugin, so that we can authenticate from our end too.

    How has it helped my organization?

    Kong Konnect has positively impacted our organization by enabling us to create a single platform for all the APIs where we can monitor all the APIs together on one platform. This centralized platform has significantly reduced our time, and compared to other platforms or API platforms, I think it is more cost-effective than any other option in the market.

    What is most valuable?

    The best part of Kong Konnect is the Konnect UI, and it has a very user-friendly interface where we can easily onboard the APIs by just adding the services and passing the hostname onto that and giving a specific name to the services. Then we add the endpoints on the routes. It also has an observability platform where we can see all the logs of Kong.

    For automations, Kong Konnect has a very out-of-the-box approach. I can say that automations run deck commands to connect with it and also to set up the automations using the deck tools.

    What needs improvement?

    I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this. I would suggest that Kong make the routes or services appear in alphabetical order or sort by date modified or date added. Additionally, I suggest adding an alert system in Kong so that whenever we receive any non-200 response, we will get alerts to third-party tools such as Teams or Slack or any other channels.

    For how long have I used the solution?

    I have been using Kong Konnect for four years.

    What do I think about the stability of the solution?

    Kong Konnect is stable.

    What do I think about the scalability of the solution?

    Kong Konnect's scalability allows it to give us logs and enables easy setup and installation in any type of cloud or platform. It supports everything, whether it is Linux, Kubernetes , or others, and helps us in automations by using just the deck tools.

    How are customer service and support?

    Customer support for Kong Konnect is very good. They are very helpful, and whenever we raise a ticket at any time, we just need to submit the ticket and we receive feedback or a response very soon.

    Which solution did I use previously and why did I switch?

    This is the first time that I am using Kong Konnect product since the beginning of my career; I have not used any different solution before Kong Konnect.

    How was the initial setup?

    The pricing is good, and the setup is very easy. Licensing is also obtained very easily.

    What was our ROI?

    I have not seen a direct return on investment personally, as I was not part of the compliance team handling this, but I would say that it has saved us money, and the supporting team is very helpful.

    Which other solutions did I evaluate?

    I have not evaluated other options before choosing Kong Konnect; we decided to go with Kong because it matches our organization's requirements.

    What other advice do I have?

    I have not worked much on the AI capabilities of Kong Konnect, but I have gone through all the plugins, and it has very out-of-the-box plugins and capabilities. As per the market, it is now necessary for APIs to have AI capabilities, so I think Kong is extending in that area.

    I have not worked much on accuracy and reliability either, but during my POCs, I found that it has very good capabilities and accuracy is also very good. Whatever content we are passing and adding some plugins onto that, it is providing us with responses as per our expectations.

    My advice for others looking into using Kong Konnect is to please go with it. It is very good compared to other tools in the market. It is low cost, has a user-friendly interface, is easy to set up, and customer support is also very good. I would rate this product a 9 out of 10.

    Andrew Kew

    Centralizes API and AI control planes and has enabled federated self-service for many teams

    Reviewed on May 11, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Kong Konnect , at least with the clients that I work with, is to create a centralized single pane of glass for all of their control planes, whether it be for their API gateways or their AI gateways, so the SaaS control plane can control and configure and give visibility to all of those data plane nodes.

    One of the last clients I worked with was a large automotive enterprise company that uses Kong Konnect  to control or house all of their API gateway control planes. Kong Konnect gives you the ability to roll out a federated operating model so that you can have multiple teams; they had about 80 teams, allowing them to not only get self-service to manage their own configurations but also have isolation from anyone else, reducing the blast radius of there being any issues.

    What is most valuable?

    Some other use cases or features that Kong Konnect gives you that I've seen other customers use include a really good analytics feature that allows you to get information about requests, specifically getting latency information when requests go through the gateway and on which features and plugins are being used. Additionally, having the ability to use an IDP  called Kong Identity is a really nice way of doing machine-to-machine identity management rather than bringing in options like Entra. Obviously, I've mentioned API gateways, but the same plays out with AI gateways as well, and having the ability to add the capabilities needed, whether it's linking out to guardrails or being able to use open telemetry to see what's going on. I think the feature set is very rich within Kong.

    Kong Konnect reduces the operational overhead of being able to run a control plane, as well as gives you that single pane across large enterprises when you want to work in a federated operating model, which I think is quite a major benefit. It means there's no operational tasks of doing things like updating licenses when you are very federated across an organization, and it just opens up the visibility of what's going through your gateways. I think it's a really great tool, and I've seen a number of enterprise companies using it.

    What needs improvement?

    The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases.

    That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic.

    The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.

    For how long have I used the solution?

    I've been using Kong's product for about seven or eight years, and Kong Konnect has only really been around probably in the last three years, so I've been using Kong Konnect since it first hit the market.

    What do I think about the stability of the solution?

    Kong Konnect is very stable. Kong Konnect is just the control plane; the data planes or the proxies, which are the gateways, have been around and running for I would say 8 to 10 years, and I've seen them run at major scale in large companies across the whole of Europe. In my opinion, it is very stable.

    What do I think about the scalability of the solution?

    Kong Konnect can handle scalability. Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding. From that aspect, there's absolutely no problem. When it comes to increased traffic, that's effectively down to how you deploy it. The scalability of the infrastructure, whether it's EKS or ECS as an example in AWS , depends on being able to configure those correctly so that it scales; I have seen some performance metrics that show how well it scales. It can definitely handle growth for any organization.

    How are customer service and support?

    Customer support for Kong Konnect is really good. Different tiers of support are available depending on how much you want to pay. Overall, the support team is very responsive; it's 24/7 support, so it goes around the world, and you will always have someone in support to talk to. If you aren't getting what you need, there's also the community where they have Kong champions who can answer questions for you as well.

    Which solution did I use previously and why did I switch?

    I have helped companies migrate from other providers, but I haven't necessarily used those myself. Some of the major reasons behind moving are Kong's ability to follow a proper GitOps model and the simplicity of being able to configure the product as well. Not only that, there is really great support and a great community.

    What was our ROI?

    I have seen a return on investment from Kong Konnect, though sharing specific numbers is really difficult to do. From my previous client, who was a large enterprise automotive company, what I have seen there is the ability for a smaller team to be able to manage more federated consumers of the services because of how well the federated operating model works with Kong Konnect. Although I can't put a specific number on it, I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.

    What's my experience with pricing, setup cost, and licensing?

    The processing of the license for Kong Konnect is normally handled by procurement, so in large enterprises, that's not something I've had to deal with, so I can't really comment on that at all. Setup cost is pretty easy to get set up and get going once everything has been licensed and the contract signed, so I wouldn't say that the setup cost is much more compared to using any other product.

    Which other solutions did I evaluate?

    Before choosing Kong Konnect, I and my clients evaluated other options like the cloud providers' options, such as AWS  API Gateway or the Azure  API Gateway. Those are often the tools that get compared at least from an API standpoint. When it comes to the AI gateway, there are options like LiteLLM that I've worked with with customers, but I think the features that you get from the full platform of Kong Konnect just outshine something like LiteLLM.

    What other advice do I have?

    The most simplest case would be a reduction in cost, because you don't have these additional operational tasks that need to happen anymore. Not only does that reduce cost and day-to-day cost, which is time, but it also means allowing teams to self-serve themselves and onboard themselves is a reduction in bottlenecks for platform teams and just works hand-in-hand with the federated operating model.

    There is a measurable reduction in onboarding time and certainly a certain percentage of cost savings or resource hours saved after adopting Kong Konnect. I wouldn't be able to put a number on it because I think it will be dependent on the size of the organization, the size of the teams, how federated they are, and how many teams are using the products throughout the organization. It would very much depend on the size of the company for the measurable savings you would have with respect to financial as well as time-based outcomes, but I've definitely seen it improve the self-service capability that a platform team can offer to an organization.

    My advice for others looking into using Kong Konnect would be to try it out yourself and just see whether it works and solves what you want within your organization. There is an open-source version, not of Kong Konnect but of the gateway, so you could use that to see whether it works for what you're looking for. I think you can get a two-week trial if you sign up at cloud.konghq.com, so that would be my advice.

    I would rate customer support for Kong Konnect with a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Rajeshk Kumar Nayak

    Central control of microservices APIs has improved security and simplifies cloud deployments

    Reviewed on Apr 16, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Kong Konnect  serves as my main API Gateway for microservices, and it manages traffic between OpenShift and Kubernetes  services, making it very helpful for monitoring API performance in my day-to-day operations.

    A specific example of how I use Kong Konnect  as an API gateway involves deploying multiple applications in OpenShift. Whenever we need API connectivity, the user connects to Kong Gateway data plane, which forwards that traffic to the back-end service with Kong Konnect control plane, ensuring that security and all processes work seamlessly on the microservices.

    How has it helped my organization?

    Kong Konnect has impacted my organization positively, particularly in enhancing security and providing a compliance dashboard for applications, making it a very positive impact on my organization.

    The positive impacts I have observed include improvements such as acting as a security gate where requests come from any identity provider on JWT without passwords being sent repeatedly during the session, resulting in a very stateless application with no stored credentials.

    What is most valuable?

    The best features Kong Konnect offers include central control for all APIs, better security with auth, OAuth, JWT, very easy traffic management, and it is very helpful in Kubernetes  and OpenShift clusters. It is also lightweight, super-fast, and allows for easy integration with CI/CD tools such as Jenkins , Tekton , or Argo CD.

    The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications, which we can easily integrate using Kong Konnect with those identity providers for API integrations.

    What needs improvement?

    Kong Konnect can be improved by enhancing documentation and increasing support, as token integration presents challenges and has implementation complexities that need addressing.

    I do not rate Kong Konnect a nine out of ten because the configuration can be complex and not beginner-friendly. The UI is acceptable but not the best since many features are managed through CLI and YAML, and full enterprise power comes only with a high paid subscription.

    For how long have I used the solution?

    I have been using Kong Konnect for the last three to four years.

    What do I think about the stability of the solution?

    Kong Konnect is very stable with no issues regarding reliability in my experience.

    What do I think about the scalability of the solution?

    Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling, allowing us to scale its workload in a very short time while remaining stable.

    How are customer service and support?

    The customer support for Kong Konnect is very good because we have portal access to raise issues, mail support available, and they offer twenty-four-hour support with SLA-based response times.

    Which solution did I use previously and why did I switch?

    I have not used a different solution before Kong Konnect. I have been using Kong Konnect from the start and do not have experience with other tools.

    How was the initial setup?

    Kong Konnect is deployed in my organization as software as a service, deployed using Helm chart on OpenShift in one of our multiple clusters, and we have also deployed it on Microsoft Azure .

    Kong Konnect is deployed in the public cloud with Microsoft Azure  and not in a hybrid setup, as we primarily use Azure.

    What was our ROI?

    I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.

    What's my experience with pricing, setup cost, and licensing?

    I do not have detailed information about the pricing, setup costs, and licensing for Kong Konnect, as these are managed by the sales teams.

    Which other solutions did I evaluate?

    I have not evaluated other options before choosing Kong Konnect, as I have been using this one.

    What other advice do I have?

    My advice for others looking into using Kong Konnect is that if someone needs an API gateway, Kong Konnect is an excellent choice due to its good features and ease of integration with multiple developer tools, whether in the cloud or on-premises. I would rate Kong Konnect an eight point five out of ten.

    reviewer2795847

    Routing has become streamlined and security now manages high-traffic backend integrations

    Reviewed on Jan 09, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Kong Konnect  is routing to different backends and implementing enhanced security. For security purposes in my day-to-day work, we are currently implementing security features that Kong Konnect  offers, such as API keys.

    What is most valuable?

    The best features Kong Konnect offers are ease of use and scalability.

    When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.

    Kong Konnect has positively impacted my organization by making our development easier and helping us push new routes to our current customers. It made development easier because we used to need to deploy the route everywhere, but now we can deploy at once and everything works.

    What needs improvement?

    Kong Konnect needs improvement in the UI. The fields are unclear about what they do, and the UI for the Dev Portal is rough around the edges.

    For how long have I used the solution?

    I have been using Kong Konnect for four years.

    What do I think about the stability of the solution?

    Kong Konnect is stable.

    What do I think about the scalability of the solution?

    Scalability is great with Kong Konnect.

    How are customer service and support?

    Customer support for Kong Konnect is fantastic, and I have no complaints.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We did not previously use a different solution.

    How was the initial setup?

    I was not part of the decision regarding the experience with pricing, setup cost, and licensing.

    What about the implementation team?

    I was not part of the decision regarding the experience with pricing, setup cost, and licensing.

    What was our ROI?

    I have seen a return on investment with Kong Konnect. Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.

    Which other solutions did I evaluate?

    We evaluated MuleSoft before choosing Kong Konnect.

    What other advice do I have?

    My advice for others looking into using Kong Konnect is to try it because it is a great product. I give Kong Konnect a rating of 9 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

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