
Overview
Value of IBM API Connect: As businesses embrace their digital transformation journey, APIs become critical to unlock the value of business data and assets. With the increasing adoption of APIs, consistency and governance are needed across your business. Full-lifecycle API management can help you create, manage, secure, and socialize your ecosystem of APIs, and implement a robust API strategy.
API Connect as a Service offers two tiers: API Connect Standard tier and API Connect Premium tier. The Standard tier includes the full lifecycle API Management capabilities with built in policies for data transformation. The Premium tier includes every feature in the Standard tier as well as advanced data transformation policies (XSLT, GatewayScript and Custom Policies) delivered through a single tenant (isolated) API Gateway. You have the ability to upgrade from a Standard tier to an Premium tier at anytime. We encourage you to schedule a live demo to learn more about both tiers of API Connect https://ibm.biz/apiconnect-demoÂ
Create APIs: Accelerate API creation with an intuitive user experience to expose data, microservices, enterprise applications, and SaaS services through open standards. Improve developer productivity and API quality using integrated developer tooling and automated test generation. Learn more about creating APIs: ibm.biz/create-apis
Manage APIs: Rapidly organize, publish, and analyze your APIs with governance and version control across the API lifecycle. Organize many types of APIs into API products with full control over visibility for consumers. With out-of-the-box dashboards, you can easily analyze your ecosystem of APIs and gain insights, such as identifying APIs best suited for monetization. Learn more about managing APIs: ibm.biz/manage-apis
Secure APIs: Reduce cybersecurity risks and protect your data and business assets with an enterprise-grade encrypted gateway near your cloud-native apps & microservices. Accelerate time to value with easy-to-apply, pre-built policies to secure, control and mediate the delivery of APIs. Learn more about securing APIs: ibm.biz/secure-apis
Socialize APIs: Increase developer productivity and get more value out of your APIs by ensuring your developer communities can easily discover, explore and consume APIs across your ecosystem. Encourage API reuse and innovation through branded and customized self-service portals and community-building features such as blogs, ratings and forums. Learn more about socializing APIs: ibm.biz/socialize-apis
Premium tier capabilities:
The Premium tier includes all full lifecycle API management capabilities from the Standard tier with added data transformation through custom code policies (XSLT, GatewayScript and Custom Policies). The Premium tier provides a single tenant API Gateway which allows you to create and use custom policies for re-usable functions across your APIs. Additionally, global policies can be set to standardize API development.
Pricing and upgrades: For custom pricing and sales inquiries or for AWS accounts outside the United States, please contact IBM Sales https://ibm.biz/apiconnect-privateoffer It is easy and flexible to upgrade to a higher dimension within an offering or from the Standard tier to the Premium tier at anytime. For additional details about API Connect tiers, pricing, and upgrade, please visit the subscription terms page in the documentation ibm.biz/subscription-terms
Highlights
- Expand brand reach by publishing APIs to tap into a broad developer community.
- API Connect trial and enterprise are deployed in the following 6 data centers: US-East, EU-Frankfurt, UK-London, IN-Mumbai, ID-Jakarta, and AU-Sydney. Expand brand reach by publishing APIs to tap into a broad developer community. Enable digital business through new channels for partners and monetizing data.
- To get a walk-through of API Connect on AWS, schedule a live demo with one of our product experts: https://ibm.biz/apiconnect-demo
Details
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Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
100K API Calls per year | API Connect aaS Standard tier | $996.00 |
500K API Calls per year | API Connect aaS Standard tier | $3,000.00 |
1M API Calls per year | API Connect aaS Standard tier | $5,004.00 |
10M API Calls per year | API Connect aaS Standard tier | $7,104.00 |
25M API Calls per year | API Connect aaS Standard tier | $8,580.00 |
50M API Calls per year | API Connect aaS Standard tier | $9,000.00 |
75M API Calls per year | API Connect aaS Standard tier | $10,080.00 |
100M API Calls per year | API Connect aaS Standard tier | $12,000.00 |
250M API Calls per year | API Connect aaS Standard tier | $18,000.00 |
1.2B API Calls per year | API Connect aaS Standard tier | $30,240.00 |
Vendor refund policy
All orders are non-cancellable and all fees and other amounts that you pay are non-refundable. If you have purchased a multi-year subscription, you agree to pay the annual fees due for each year of the multi-year subscription term.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
For paid subscriptions, please visit IBM Support to create a ticket for API Connect: https://ibm.biz/APIC_SupportÂ
To access and manage your API Connect trial or paid instance, visit: https://ibm.biz/automation-console For trial support, please visit API Connect community-based forum:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
User-Friendly with Great Integrations, but Debugging APIs Can Be Tricky
Have addressed performance challenges while benefiting from flexible subscription models and reliable user access
What is our primary use case?
We use IBM API Connect for healthcare projects, not for telecom services.
What is most valuable?
The best features IBM API Connect offers in my experience are the middleware capabilities, as it can connect the front end.
You can be more secure using JWT tokens with IBM API Connect. We can optimize API access, which will be more secure. We can add some policies to provide extra security, protect your backend, validate the consumers, and analyze based on the traffic limit to throw things out.
IBM API Connect helps with security by using OAuth 2.0 and basic authentication.
User management to authenticate the user is an important feature worth mentioning.
IBM API Connect has positively impacted my organization, as customer experience is good. Based on the subscription, we can handle the subscription, and customers use the environment as a handler, making the mechanism easy.
Based on the implementation, you can see improvements in onboarding speed. If this is a direct application, you can validate with the user and get the response from the application. If you require multiple transactions, it takes time.
What needs improvement?
To improve IBM API Connect, based on customer experience, you could work on latency. You can increase scalability and availability. If you're connecting with any other cloud, it connects to the infrastructure which needs to be managed with the customers and cloud providers, so if you have a setup, we can handle it easily.
I have faced latency issues on the server, related to our management. If you need to stabilize your server based on peak traffic, you need to configure the scalability model. You need to know when traffic peaks, so use auto-scaling when traffic comes. If the application is not in use, the value should be zero, and it starts from zero. Based on customer experience, the value will increase, and when there is no customer servicing, the peak would be reduced, making the value remain zero. Following this approach, you should be able to optimize costs and satisfy customer experience.
For how long have I used the solution?
I have been using IBM API Connect for four years.
What do I think about the stability of the solution?
In my experience, IBM API Connect is stable enough, but downtime depends on traffic and backend server configuration. If your backend server is down, you may experience downtime. If it is functioning well, you won't have a bad experience and your application becomes more reliable.
What do I think about the scalability of the solution?
IBM API Connect's scalability is good, as you can handle it easily similar to how you manage cloud providers.
How are customer service and support?
I haven't reached out to customer support yet; there is a separate team for that.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I used Google Apigee middleware before switching to IBM API Connect.
My decision to move from Apigee to IBM API Connect depends on the project I worked on.
What was our ROI?
I have seen a return on investment from using IBM API Connect, as we created multiple plans based on customer usage. In those plans, we can reduce traffic, and based on the traffic, we can optimize the cost.
What's my experience with pricing, setup cost, and licensing?
I have not worked on pricing, setup cost, or licensing for IBM API Connect; that part is handled by the architect.
Which other solutions did I evaluate?
I did not evaluate other options before choosing IBM API Connect, as I mostly worked with Apigee. It depends on the provider; IBM API Connect allows movement into on-prem architecture, while Apigee is primarily a cloud solution.
What other advice do I have?
My advice for others looking into using IBM API Connect is that it's a good platform to learn from. You can create API proxies easily, implement features effortlessly, and maintain them without hassle. There is also a support team available. It's a bit similar to Apigee and stands out as a unique platform.
Regarding a business relationship with this vendor beyond being a customer, I believe my vendor subscribed to IBM API Connect, and I'm working in the healthcare domain, so that's the vendor basis I believe.
I don't have any additional thoughts about IBM API Connect before we wrap up; it's a good opportunity to learn.
On a scale of 1-10, I rate IBM API Connect a seven out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A solid API management platform that works well for basic to moderately complex solutions
- It has a User-Friendly Interface.
- Solid for Mid-Level Use Cases
Occasional Bugs:
The platform does occasionally exhibit bugs or inconsistencies, which can impact the developer experience. Most issues are manageable, but they can be frustrating during critical development phases.
Development efficiency increases with API gateway's security and integration features
What is our primary use case?
What is most valuable?
What needs improvement?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive