Overview

Are you providing, or consuming, unified communications, conferencing and collaboration, or contact center services on AWS? Then you will benefit from Ribbon's session border controller (SBC) to ensure security, performance, and availability for all of your VoIP applications. The Ribbon SBC SWe provides robust interworking for VoIP signaling and media traffic, policy management to ensure QoS, and multiple security features to protect privacy and ensure regulatory compliance. Deploy the Ribbon SBC in your own Amazon Virtual Private Cloud (VPC) to optimize connectivity to Amazon Chime Voice Connector, Microsoft Teams, Skype for Business, or any SIP trunking provider.

Highlights

Full suite of SBC features, tested to interwork with Amazon Chime Voice Connector and certified for Microsoft Teams and Skype for Business
Ribbon has the only SBC on AWS that can deliver high performance media transcoding using AWS GPU instances. Please contact Ribbon for more information on access instances that use GPU.
Deploy the Ribbon SBC in standalone, redundant, or high availability configurations.

Details

Sold by

Ribbon Communications

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Ribbon Session Border Controller Software Edition (SBC SWe) - BYOL

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Pricing and entitlements for this product are managed outside of AWS Marketplace through an external billing relationship between you and the vendor. You activate the product by supplying an existing license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. Subscriptions have no end date and may be cancelled any time. However, the cancellation won't affect the status of an active license if it was purchased outside of AWS Marketplace.

Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.

Vendor refund policy

Ribbon provides a 90 day warranty on software. If there are problems (bugs) found in our software they will be reviewed and fixed. Refunds will be only be considered after all other options are exhausted.

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Usage information

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Version

Delivery option

Delivery details

Ribbon SBC Standalone Deployment

CloudFormation Template (CFT)

AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

Version release notes

BYOL 9.2 Release

Additional details

Usage instructions

Before deploy: The Ribbon SBC has several resource pre-requisites that must be made available prior to deployment. Refer to our GitHub repo at https://github.com/RibbonCommunications/sbc_aws_cloudformation/tree/master/supported/ for online product documentation and the pre-requisites for your selected RBBN SBC CloudFormation template. After deploy: Wait approximately 10-15 minutes before logging in to allow the SBC to come into service. By default, only key-based login is supported. If password-based login is required (e.g. for admin cli or EMA access) then it must be enabled. To enable password login support SSH as admin to the management IP of the SBC using the admin key provided at launch. and execute these commands to enable the admin user for password-based login: config set oam localAuth user admin passwordLoginSupport enabled commit Note: Port 22 on the SBC is used to login to the SBC CLI administration and not linux shell. Login on Port 22 is only accepted if the SBC application is inservice and active. Access to linux shell is available on port 2024 with user linuxadmin using ssh key provided at instance launch.

Resources

Vendor resources

Ribbon SBC SWe on AWS

Ribbon Support Portal

Ribbon License Request Form

Support

Vendor support

Ribbon provides support for customers with licensed systems. If you have licenses for the SBC, please log in to the Ribbon support portal (see Additional Resources) to request assistance. https://ribboncommunications.com/services/ribbon-support-portal Ribbon does not provide support if you are implementing an unlicensed (trial) version of the SBC. In this case, please request licenses using the Ribbon BYOL request form (see Additional Resources) https://learn.rbbn.com/amazon-web-services-ami-licensing

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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