The Ribbon SBC SWe provides session border control, ensuring security and inter-working, for both signaling and media associated with real-time communication workloads
Are you providing, or consuming, unified communications, conferencing and collaboration, or contact center services on AWS? Then you will benefit from Ribbon's session border controller (SBC) to ensure security, performance, and availability for all of your VoIP applications. The Ribbon SBC SWe provides robust interworking for VoIP signaling and media traffic, policy management to ensure QoS, and multiple security features to protect privacy and ensure regulatory compliance.
Deploy the Ribbon SBC in your own Amazon Virtual Private Cloud (VPC) to optimize connectivity to Amazon Chime Voice Connector, Microsoft Teams, Skype for Business, or any SIP trunking provider.
PAYG plan highlights:
Up to 500 concurrent sessions
Includes 100% encryption (SRTP/TLS)
20% transcoding
SIPRec streaming for call recording and AI voice services
This product is sold and deployed through the Ribbon Reseller program. Contact a Ribbon representative for more information.
Highlights
Full suite of SBC features, tested to interwork with Amazon Chime Voice Connector and certified for Microsoft Teams and Skype for Business
Ribbon has the only SBC on AWS that can deliver high performance media transcoding using AWS GPU instances
Deploy the Ribbon SBC in standalone, redundant, or high availability configurations
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing has one pricing dimension. You pay by the hour for running the software on an m5.xlarge instance. There are no tiers or add-on options to choose from. Billing is usage-based, so charges accrue only while the instance runs. Since resources are allocated on demand, you can start and stop as needed to control cost. This deploys the virtual session border controller software without any hardware.
Top-of-mind questions for buyers
What do I get on the m5.xlarge instance, and what capabilities does the software provide?
You run the virtual session border controller software on an m5.xlarge instance. It handles signaling protocol interworking, call admission control to manage traffic, security features for privacy and compliance, media packet processing, and audio transcoding. No hardware is required.
Am I charged when the instance is stopped or scaled down during low-traffic periods?
Charges accrue per running hour on the m5.xlarge instance. When you stop the instance, software hourly charges stop too. Because resources are allocated on demand, you can start and stop as needed. Underlying AWS storage fees may still apply while an instance is stopped.
How do I scale capacity if I need more session border controller throughput?
The software scales up or down based on the cloud environment you choose. To add capacity, you run additional instances, each metered by the hour. You can also deploy in high-availability configurations. Each running instance accrues its own hourly software charge.
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Vendor refund policy
Ribbon provides a 90 day warranty on software. If there are problems (bugs) found in our software they will be reviewed and fixed. Refunds will be only be considered after all other options are exhausted.
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An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
PAYG Release
Additional details
Usage instructions
Before deploy:
The Ribbon SBC has several resource pre-requisites that must be made available prior to deployment. Refer to the pre-requisites section for your selected template on RBBN SBC CloudFormation Templates on GitHub for more information.
After deploy:
Wait approximately 10-15 minutes before logging in to allow the SBC to come into service.
By default, only key-based login is supported. If password-based login is required (e.g. for admin cli or EMA access) then it must be enabled. To enable password login support SSH as admin to the management IP of the SBC using the admin key provided at launch. and execute these commands to enable the admin user for password-based login:
config
set oam localAuth user admin passwordLoginSupport enabled
commit
Note:
Port 22 on the SBC is used to login to the SBC CLI administration and not linux shell. Login on Port 22 is only accepted if the SBC application is inservice and active. Access to linux shell is available on port 2024 with user linuxadmin using ssh key provided at instance launch.
Ribbon provides support for customers with licensed systems. If you have a licensed system or are using the PAYG version, please login, please log in to the Ribbon support portal.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
The Ribbon SBC SWe provides session border control, ensuring security and interworking, for both signaling and media associated with VoIP networks and services. Use to optimize connectivity to Amazon Chime Voice Connector, Microsoft Teams, Skype for Business, or any SIP trunking provider.
Ribbons voice security solution on AWS makes it easy to protect and control modern, cloud-based communications services, including voice traffic to/from unified communications services, contact centers, and mobile devices (VoLTE or VoNR). Fully containerized and optimized for AWS EKS, it is designed to optimize call flows and enforce voice security policies across complex networks. Ribbons solution includes a comprehensive automation solution to enable rapid deployment and upgrades aligned with the AWS CI/CD framework.
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