Sold by: Ribbon Communications
Deployed on AWS
Ribbons voice security solution on AWS makes it easy to protect and control modern, cloud-based communications services, including voice traffic to/from unified communications services, contact centers, and mobile devices (VoLTE or VoNR). Fully containerized and optimized for AWS EKS, it is designed to optimize call flows and enforce voice security policies across complex networks. Ribbons solution includes a comprehensive automation solution to enable rapid deployment and upgrades aligned with the AWS CI/CD framework.
Overview
Ribbons voice security solution is designed for enterprises and service providers that need to secure voice traffic to/from unified communications services, contact centers, and mobile devices (VoLTE or VoNR). The solution consists of a session border controller (SBC Cloud Native edition - CNe), policy and routing engine (PSX CNe), and a centralized management platform (Ribbon Application Management Platform - RAMP), all fully containerized for cloud-native environments and optimized for AWS EKS. Ribbon and AWS have a Strategic Collaboration Agreement (SCA) that ensures ongoing interoperability testing.
Unlike competitors traditional virtualized software, Ribbons cloud-native solutions are inherently designed for Continuous Integration and Continuous Deployment (CI/CD) automation. That means that deployments and ongoing upgrades take a fraction of the people and time required for traditional software. Accelerating software deployment is more than a good idea; its also critical to maintain the organizations security posture. The solution is tightly integrated with Ribbons Acumen AIOPs and Automation Platform, described in more detail below.
Ribbons solution is deployed by some of the worlds largest service providers, contact center providers, and Fortune 500 enterprises. Key capabilities include: VoIP Security (topology hiding, encryption, protection against Denial-of-Service attacks, and much more) Powerful media services, including extensive media transcoding CI/CD deployment automation, digital twinning, AI-enabled fault management, and security posture compliance
Ribbons architecture enables dynamic scale-up to meet increasing demand and scale down when traffic is light, reducing cloud computing costs. The cloud-native design delivers higher resiliency through microservices and reduces costs through N:K redundancy models. Ribbon elements seamlessly integrate into a customers observability framework, leveraging open APIs to popular open-source applications.
A Path to Autonomous Networks
With Ribbons AIOps and Automation platform, Ribbon Acumen, the entire deployment, upgrade, and change management lifecycle can be accelerated using an automated CI/CD pipeline. The pipeline automates the key lifecycle stages of software download, security scanning, AWS EKS configuration, Ribbon app configuration, digital twinning, testing, canary rollout, and post-production auditing.
Acumen elevates business process automation by introducing AI-driven operations and intelligent fault management. Using Acumen Builders no-code/low-code tools, organizations can rapidly create AI agents and chatbots to automate customer interactions and internal workflows.
Contact a Ribbon or AWS representative to learn more or Rbbn-InsideSalesAM@rbbn.com
Highlights
- Cloud native architecture is optimized for AWS EKS, enabling automated CI/CD to reduce the solutions deployment and management costs.
- Proven interoperability with leading cloud UC (Teams, Zoom, Webex, RingCentral, etc.) and cloud contact center services (NICE, Genesys, Five9, etc.), IP-PBXs, SIP endpoints, and SIP trunking providers.
- Microservices architecture allows individual services to independently scale, and deploy, and helps minimize disruption when a service fails. The solution is also tightly integrated with Ribbon Acumen, Ribbon's AIOPs and Automation Platform.
Details
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Delivery method
Supported services
Delivery option
Ribbon Support
Latest version
Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
0 to 150000 sessions | Up to 150000 sessions | $999,999.00 |
Vendor refund policy
Ribbon will remedy software defects or replace the software in accordance with Ribbons standard 90-day limited software warranty.
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Delivery details
Ribbon Support
Supported services: Learn more
- Amazon EKS
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
12.1.7-R000-1145
Additional details
Usage instructions
Prerequisites An active AWS account with permissions to deploy container-based products. Access to Amazon Elastic Kubernetes Service (EKS) and associated networking resources. Installed kubectl and Helm CLI tools on your local machine. Ensure your AWS CLI is configured with appropriate credentials and region. Review and adherence to software, general, cluster, node and Linux capabilities as documented at SBC CNe Onboarding Prerequisites for AWS Follow these steps to launch and configure Ribbon Cloud Native Edition (CNe) SBC on AWS: Step 1: Subscribe to the Product Navigate to the Ribbon CNE product page on AWS Marketplace. Click Continue to Subscribe, review terms, and accept. Step 2: Configure Delivery Option & Acquire Container Images and Helm Chart Choose Amazon EKS as the deployment environment. Select the container image delivery option provided by Ribbon. Review version details (e.g., SBC CNE v12.x) and confirm configuration. Use AWS CLI or EKS node to pull the selected version-specific images, Helm charts and other artifacts from Amazon Elastic Container Registry (ECR). Step 3: Deploy EKS Node Groups Using the supplied Ribbon CloudFormation Template, deploy EKS Node Groups optimized for SBC Deploy EKS Node Groups for SBC Using the Ribbon CloudFormation Template. The template provisions: Multi-AZ Node Groups: CommonNodeGroup SCNodeGroup RSNodeGroup Launch Templates with Multus ENI configuration for SBC interfaces Performance Tuning: CPU affinity HugePages Refer to Deploy EKS Node Groups for SBC Using the Ribbon CloudFormation Template for supporting details. Step 4: Install the SBC CNe Using Helm Log in to AWS CloudShell. Locate the Helm chart archive from amongst the artifacts acquired form the ECR in Step 2, untar the archive file, and familiarize yourself with the resulting comprehensive directory structure. Customize and configure the deployment: Update the values.yaml-production file of the SBC CNe Helm Chart according to your deployment's specific parameters. You can use the file values.yaml-functional in the lab environment. The files in the sub-folders of values.yaml are not editable. Deploy the Helm chart using the helm install command. Verify the deployment, and undertake health checks as described at Installing the SBC CNe Using Helm. Step 5: Observability Integration and Application Configuration Please configure your SBC per your use case requirements. Helpful information to support this configuration: Configuring a Network Segment Table General SBC Configurations Signaling and SIP Interworking Emergency and Security Configurations Identity and Authentication User and Group Management
Where to Go For Support For further support, please contact your Ribbon Communications authorized sales representative or support personnel at the Customer Support portal: +1-833-RIBBON1 or 1-833-742-2661 or https://ribboncommunications.com/services/ribbon-support-portal
Support
Vendor support
For further support, please contact your Ribbon Communications authorized sales representative or support personnel at the Customer Support portal: +1-833-RIBBON1 or 1-833-742-2661 or
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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