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    Harness Service Reliability Management

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    Sold by: Harness Inc 
    Take control of reliability and create a consistently great customer experience while increasing deployment velocity.
    Listing Thumbnail

    Harness Service Reliability Management

     Info
    Sold by: Harness Inc 

    Overview

    Service Reliability Management enables teams to deploy software faster while maintaining reliable services. It helps users create and track reliability targets like SLOs, reduce MTTR by identifying which changes are causing problems, fix exceptions, and manage pipelines securely and efficiently via reliability guardrails.

    Regarding the Pricing Information below, you can also work with the Harness team to get custom pricing for Harness on Marketplace on a contract basis. Please fill out this form (https://www.harness.io/contact-sales/get-pricing) and our team will be in touch.

    Highlights

    • Continuously improve service reliability by defining and tracking service reliability targets (SLIs, SLOs, and Error Budgets)
    • Automate the process of balancing software feature velocity with service reliability needs (reliability guardrails in CI/CD pipelines)
    • Reduce MTTR when incidents occur (ML-assisted triage and root cause analysis of disparate observability data)

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Harness Service Reliability Management

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (10)

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    Dimension
    Description
    Cost/12 months
    5 Svcs- Team Plan
    5 Services under Team Plan (Standard Support)
    $3,600.00
    10 Svcs- Team Plan
    10 Services under Team Plan (Standard Support)
    $7,200.00
    15 Svcs- Team Plan
    15 Services under Team Plan (Standard Support)
    $10,800.00
    20 Svcs- Team Plan
    20 Services under Team Plan (Standard Support)
    $14,400.00
    25 Svcs- Team Plan
    25 Services under Team Plan (Standard Support)
    $18,000.00
    5 Svcs- Team/Premier
    5 Services under Team Plan (Premier Support)
    $4,320.00
    10 Svcs- Team/Premier
    10 Services under Team Plan (Premier Support)
    $8,640.00
    15 Svcs- Team/Premier
    15 Services under Team Plan (Premier Support)
    $12,960.00
    20 Svcs- Team/Premier
    20 Services under Team Plan (Premier Support)
    $17,280.00
    25 Svcs- Team/Premier
    25 Services under Team Plan (Premier Support)
    $21,600.00

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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