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    U-Analyze

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    Sold by: Uniphore 
    U-Analyze efficiently analyzes 100% of all customer interactions across voice, chat and email for a deeper understanding of customer needs, preferences and behaviors.
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    Listing Thumbnail

    U-Analyze

     Info
    Sold by: Uniphore 
    View purchase options

    Overview

    Enhance contact center performance, boost agent effectiveness, and ensure service quality with AI-powered conversational analytics and actionable insights. Gain deep, actionable insights from customer interactions AI-powered conversational analytics solutions. Improve decision-making today.

    Highlights

    • 100% of interactions analyzed across voice, chat and email
    • Multilingual language identification
    • Customized business-driven reports

    Details

    Sold by
    Uniphore 
    Categories
    Contact Center 
    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases
    View financing details

    Pricing

    U-Analyze

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    View purchase options
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    U-Analyze Max
    Per Named Agent
    $186,000.00

    Vendor refund policy

    Please refer to contract

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    U-Analyze Homepage 
    U-Analyze Brochure 

    Support

    Vendor support

    https://www.uniphore.com/support/  Support@uniphore.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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