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    F5 Silverline Managed DDOS Protection Service

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    Sold by: F5, Inc. 
    F5 Silverline Managed DDOS Protection service protects your companies' infrastructure and critical services from attacks. Combining the industries top technology with the expertise of our SOC analysts, the service minimizes the risk of downtime, business loss, and security incidents.
    4.2

    Overview

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    F5 Silverline Managed DDOS Protection service delivers "As A Service" enterprise grade protection for your company's infrastructure and internet facing critical services from DDOS attacks. Leveraging the industry's top DDOS technology combined with the expertise of F5 Silverline global SOC analysts, the service minimizes the risk of services downtime, business and reputational loss, and security incidents.

    F5 Silverline Managed DDOS Protection service is available in various service modes including:

    • Routed Mode (BGP) Always-On or Always Available for L3/L4 protection
    • Proxy Mode (DNS) Always-On for L3-L7 protection

    F5 Silverline SOC experts will design, implement, monitor and manage DDOS protection for the client; periodically review and update configurations to ensure effective protections are deployed against evolving threats and attacks against other customers.

    F5 Silverline's customer portal provides reporting and real-time visibility before, during and after attacks. This includes SOC remediations and countermeasures leveraged.

    F5 Silverline Managed DDOS Protection service is available globally using F5 Silverline scrubbing centers located in North America, Europe and APAC.

    F5 Silverline Managed DDOS Protection service combined with the F5 Silverline Managed WAF service provides customers with an unparalleled level of network and application protection irrespective of the location of the customer's services (on-premises, private or public clouds).

    Highlights

    • Routed (BGP) Always On and Always Available (on demand) Options
    • Proxy (DNS) Always On Managed Option
    • Integration with F5 Silverline WAF for comprehensive network and application protection

    Details

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    Deployed on AWS
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    Pricing

    F5 Silverline Managed DDOS Protection Service

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (18)

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    Dimension
    Description
    Cost/12 months
    DDOS Service Tier 1 AMER
    100Mbps Always Available DDOS - AMER
    $81,704.00
    DDOS Service Tier 1 EMEA
    100 Mbps Always Available DDOS - EMEA
    $85,789.20
    DDOS Service Tier 1 APCJ
    100 Mbps Always Available DDOS - APCJ
    $86,606.24
    DDOS Service Tier 2 AMER
    250Mbps Always Available DDOS - AMER
    $154,200.00
    DDOS Service Tier 2 EMEA
    250 Mbps Always Available DDOS - EMEA
    $161,910.00
    DDOS Service Tier 2 APCJ
    250 Mbps Always Available DDOS - APCJ
    $163,452.00
    DDOS Service Tier 3 AMER
    500Mbps Always Available DDOS - AMER
    $196,700.00
    DDOS Service Tier 3 EMEA
    500 Mbps Always Available DDOS - EMEA
    $206,535.00
    DDOS Service Tier 3 APCJ
    500 Mbps Always Available DDOS - APCJ
    $208,502.00
    DDOS Service Tier 4 AMER
    1 Gbps Always Available DDOS - AMER
    $266,700.00

    Vendor refund policy

    N/A

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    https://portal.f5silverline.com  (866) 329-4253 or +1 (206) 272-7969

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    DDoS Protection Modes
    Routed mode using BGP for Always-On or Always Available L3/L4 protection, and Proxy mode using DNS for Always-On L3-L7 protection
    Managed Security Operations
    F5 Silverline SOC experts design, implement, monitor, and manage DDoS protection with periodic configuration reviews and updates against evolving threats
    Real-time Attack Visibility
    Customer portal provides reporting and real-time visibility before, during, and after attacks including SOC remediations and countermeasures
    Global Infrastructure
    DDoS protection delivered through F5 Silverline scrubbing centers located across North America, Europe, and APAC regions
    Integrated Application Protection
    Integration with F5 Silverline Managed WAF service for combined network and application layer protection across on-premises, private, and public cloud environments
    OWASP Top 10 Protection Coverage
    Comprehensive ruleset protecting against all OWASP Top 10 web application threats including SQL Injection, Cross Site Scripting, General and Known Exploits, Malicious Bots, and Common Vulnerabilities and Exposures (CVE)
    Threat Intelligence Updates
    Regular updates from FortiGuard Labs to include latest threat information and security signatures
    Configurable Response Actions
    Rules can be configured to log, alert, and/or block detected threats
    FortiWeb Security Signatures
    Rulesets based on FortiWeb web application firewall security service signatures
    AWS WAF Integration
    Managed rule group compatible with AWS WAF for web application firewall deployment across multiple web ACLs and regions
    Threat Intelligence Integration
    Rulesets regularly updated with latest threat alerts using Cyber Threat Intelligence
    OWASP Top 10 Coverage
    Comprehensive protection against all OWASP Top 10 Web Application Threats
    Code Injection Prevention
    Managed rules targeting code injection techniques including SQLi, NoSQLi, and OS command injection
    Technology-Specific Vulnerability Protection
    Dedicated rules for known exploits in Apache Struts2, Apache Tomcat, Oracle WebLogic, WordPress, Drupal, and Joomla
    Malicious Bot Detection
    Malicious Bots rulesets included for bot-based threat mitigation

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.2
    6 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    33%
    67%
    0%
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    2 AWS reviews
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    4 external reviews
    External reviews are from PeerSpot .
    Sushruth Ram

    Advanced web protection has reduced bot attacks and is driving higher online revenue

    Reviewed on Jun 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I primarily use F5 Silverline Managed Services  as a cloud security system for our website. It provides a Web Application Firewall , which helps us detect malicious bots and malicious attacks on our website and also helps us keep our email secure, which protects us from phishing emails. I basically use it as a cloud security system in our organization.

    What is most valuable?

    One great thing about F5 Silverline Managed Services  is that it provides DDoS protection, and the protection is available 24 hours, 365 days a year, seven days a week. The Web Application Firewall  helps us against different API attacks, phishing activities, and malicious bot activities. It detects different bots and websites before they reach our website and helps us keep our email secure. Whenever I forward any phishing email, it helps us detect and delete it immediately. I would say F5 Silverline Managed Services offers a first layer of protection.

    One thing that stands out about F5 Silverline Managed Services is the DDoS protection that it provides, which is available 24 hours, 365 days. The service is a layered offering, so it scrubs all different volumetric attacks, which is very much advantageous in this day and age.

    One of the best features that F5 Silverline Managed Services offers is the Web Application Firewall and also the bot and fraud defense that it provides. These are the two best features according to me.

    One immediate result that I have noticed from the Web Application Firewall and bot and fraud defense of F5 Silverline Managed Services is that many false leads, false bot websites, or bot attacks that happened on our website earlier are being greatly stopped. I am seeing an improvement of about 30% in our overall efficiency and performance of the website, which has helped us get more sales. I would say it is indirectly related to our sales, but I have seen a 30% efficiency improvement in our website performance after the introduction of F5 Silverline Managed Services.

    What needs improvement?

    One thing that was a hassle for us regarding F5 Silverline Managed Services was the deployment of this particular software. The deployment is completely done from their team, and it took about 15 days for it to be completely deployed, which was a tedious process for us. Perhaps that could have been shortened, but apart from that, feature-wise, I do not have any complaints. Everything is excellent with the software.

    The onboarding process of F5 Silverline Managed Services took a lot of time, but apart from that, I do not have any complaints.

    Everything is great with F5 Silverline Managed Services. Perhaps the integrations with other F5 tools could be better for me to have a centralized view of all F5 offerings. Apart from that, I do not have any complaints with regards to F5 Silverline Managed Services.

    For how long have I used the solution?

    I have been using F5 Silverline Managed Services for about a year to 14 months.

    What do I think about the stability of the solution?

    So far, I have not seen anything suspicious with its accuracy or output. Everything is consistent and good, which is what I also want from this. It is very consistent.

    What was our ROI?

    The 30% efficiency improvement has definitely resulted in increased revenue for us. With our website performing much better, I am able to achieve faster cycle times in terms of lead to conversion. It has indirectly helped our sales grow, which is directly related to our revenue. Our revenue has grown substantially after the introduction of F5 Silverline Managed Services.

    What other advice do I have?

    I would urge others looking into using F5 Silverline Managed Services to obtain the services immediately for their organization and website, because data threats are real issues right now. Businesses that invest in data security and cloud security have higher chances of achieving higher revenue, which I have been able to do. I would suggest starting to invest in this area to see more returns in your business.

    F5 Silverline Managed Services is excellent software, and in my opinion, it is very much needed. The level of security that it provides is unmatched in the market. The 24/7 support that it offers is also very good. I would urge everyone to start using it. I give this product a rating of 10 out of 10.

    Mithat Bulut

    Advanced threat visibility has improved as I manage secure web traffic for critical services

    Reviewed on Feb 18, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I work with F5 Silverline Managed Services , and I'm doing the presales engineering of that product, which is a WAF  solution.

    F5 Silverline Managed Services , a Web Application Firewall  solution, is used for protecting web services. Organizations put that product in front of web services to load balance the traffic and create a secure environment, especially for web services operating in HTTPS.

    What is most valuable?

    The best aspect of F5 Silverline Managed Services is its two-way security environment for web services. One part is positive security, which allows you to know vulnerabilities in depth, and you can implement CAPTCHA and MFA for logins, while also preventing known threats with included signatures.

    F5 Silverline Managed Services utilizes real-time threat intelligence; the traffic flows through the product, allowing us to see all the traffic in clear text, which enables real-time intelligent threat signature analysis and supports a learning mode for codebase evaluation.

    What needs improvement?

    The adaptable and flexible security can help prevent threats in learning mode, but admins need to be cautious about false positives that could affect production due to unrecognized vulnerabilities.

    One negative aspect is that the product is expensive.

    For how long have I used the solution?

    I have been selling F5 Silverline Managed Services for about two years.

    How are customer service and support?

    Twenty-four hours a day, seven days a week expert support is available for F5 Silverline Managed Services, and while the product mostly has no issues, configuration problems largely arise from customer misunderstanding, leading to cases opened for configuration aspects where AI has become increasingly useful.

    How was the initial setup?

    The installation is easy; if the admin has some basic network and website knowledge, anyone can set up that product without too much difficulty.

    What other advice do I have?

    F5 Silverline Managed Services is recognized as one of the best solutions in Gartner for WAF; I believe it can effectively manage vast amounts of traffic better than other brands like Citrix or FortiGate's WAF solution.

    If the company is a government entity, they primarily use the hardware solution; smaller companies mostly utilize the DVM solution.

    The deployment model does not affect visibility and control over security; the difference is only in performance.

    The performance is generally good; it depends on the topology, but if the topology is okay and the product is efficiently used, it's acceptable.

    I would rate the scalability of F5 Silverline Managed Services as a nine.

    I would rate technical support as a seven point five.

    I rate technical support as seven because F5 Silverline Managed Services lacks a TAC team in Turkey, which means escalation takes time, and I don't typically give high ratings to any vendor.

    I rate this product an overall eight.

    Mohan Janarthanan

    Cloud applications have gained stronger protection and real-time defense against web attacks

    Reviewed on Feb 13, 2026
    Review from a verified AWS customer

    What is our primary use case?

    The major reason to use F5 Silverline Managed Services  is to protect my applications and web application firewalls on my cloud applications and cloud-hosted applications that I want to protect. I am using F5 Silverline Managed Services  only as a web application firewall.

    What is most valuable?

    What really stands out for me in terms of advantages of F5 Silverline Managed Services is that in a single cloud platform, I can protect my web applications against attacks. I can also use my load balancer in F5 because they are providing and acting as a load balancer too, and they will support the volumetric and DDoS attacks and malicious attacks.

    Regarding the real-time threat intelligence feature, I do use this aspect in F5 Silverline Managed Services. It blocks malicious IPs or bad IPs for my server, protecting against my applications. For example, if someone is a bad actor trying to access via a malicious IP, I can block it because the threat intelligence has the capability to block the malicious IP.

    The adaptable and flexible security impacts threat response time positively. It is effective because it blocks my malicious traffic. Whenever I face issues related to that application, it automatically routes my traffic to act as a proxy and routes my traffic to their scrubbing center, especially in case of any volumetric attack.

    What needs improvement?

    In terms of areas for improvement, I would say that one scenario is that F5 Silverline Managed Services needs to adapt compliances related to India's DPDP, as I have informed the F5 person. They are normally following only PCI DSS standards or GDPR compliance, but in India, we are using different data protection rules, so across compliances, they have to adapt.

    What do I think about the stability of the solution?

    About stability, I would say it is 99.95 percent.

    What do I think about the scalability of the solution?

    F5 Silverline Managed Services is not a concern due to its scalability. The only thing is that you have to be careful while sizing the requirement.

    How are customer service and support?

    I think 24/7 expert support and streamlined compliance management definitely benefit my company's security efforts. That feature has someone really working on us, and in case of any challenges, we can easily approach them.

    If I were to rate support from zero to ten points, I would say they will provide at least seven. I rate it a seven because of my sizing. If the person doesn't know anything and blindly goes for sizing, then it's a challenge because they operate in a different licensing model.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Regarding the deployment and initial setup of F5 Silverline Managed Services, I find it easy to implement. The person needs to have basic knowledge.

    What about the implementation team?

    The person has to have some application security manager knowledge, but I would go with a partner.

    The name of the partner I was working with is Hitachi. Overall, my experience with Hitachi was good. They helped.

    What was our ROI?

    Regarding return on investment with F5 Silverline Managed Services, I would say only ten to fifteen percent, not more than that.

    What's my experience with pricing, setup cost, and licensing?

    Regarding the pricing of F5 Silverline Managed Services, I would say it is quite affordable.

    Which other solutions did I evaluate?

    When comparing F5 Silverline Managed Services technically and from a pricing perspective with other solutions, I do see some differences, for example Check Point.

    To compare F5 Silverline Managed Services with Check Point briefly, on the API protection front, F5 Silverline Managed Services operates only based on the number of sessions, while Check Point operates on the number of the load balancer count, not for the number of sessions.

    What other advice do I have?

    Regarding time being saved, I would say a reduction of fifteen percent, not more than that.

    While sizing the requirement, I would say only ten to fifteen percent, not more than that. I am talking about money saving.

    I would provide a rating of eight on a scale of one to ten for F5 Silverline Managed Services. My overall review rating for this product is nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    AhmedMansour

    Enables centralized management and effective security against top attacks

    Reviewed on Feb 17, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I use F5 Silverline Managed Services  for application delivery and security. I have extensive experience with products like LTM (application delivery controller), GTM (global traffic load balancing), ASM, and APM . These products enable me to distribute back-end server traffic, customize and control HTTP headers, and provide security measures like health checks and DNS security.

    What is most valuable?

    F5 Silverline offers load balancing, flexibility, and reliability. It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting. It is effective at mitigating DDoS attacks where a profile can be created and applied to virtual servers.

    What needs improvement?

    Improvements could include the creation of highly optimized profiles, optimization deployments, and compression profiles for better performance.

    For how long have I used the solution?

    I have been using F5 solutions for 15 years.

    What do I think about the stability of the solution?

    The stability of the solution is very good.

    What do I think about the scalability of the solution?

    The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.

    How are customer service and support?

    Sometimes tech support can be slow. They take more time assigning engineers to complex issues, however, they resolve the issues by joining me to fix them.

    Which solution did I use previously and why did I switch?

    I also work with Fortinet solutions.

    How was the initial setup?

    The setup of F5 Silverline Managed Services  is straightforward and easy. One person is enough for installation, however, for high availability, deploying two devices as active-standby or active-active is better.

    What was our ROI?

    Using F5 results in time and cost savings, estimating a return on investment of 100%.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive, however, the quality and performance are good.

    Which other solutions did I evaluate?

    I work with Fortinet solutions, specifically FortiGate , FortiAnalyzer, and FortiManager.

    What other advice do I have?

    For comparison, I prefer F5 over Fortinet because of its simplicity in operation and administration. I have been working with F5 for about ten years, and its support is professional.

    Overall, I would rate F5 Silverline Managed Services at nine out of ten.

    Rusdi Budiman

    Good for Web Application Firewall (WAF) and straightforward setup

    Reviewed on Aug 11, 2023
    Review provided by PeerSpot

    What is our primary use case?

    We use it for thing application deployment for our application, which is known as CBN. Most of the traffic is put to Silverline.

    What is most valuable?

    We only use for Web Application Firewall (WAF) . We only did one.

    What needs improvement?

    There is room for improvement in the stability of the solution.

    For how long have I used the solution?

    I have been using this solution for two years.

    We use the latest version because we use SaaS.

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten.

    How was the initial setup?

    The initial setup is straightforward.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten.

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