SS&C Blue Prism WorkHQ

WorkHQ enables enterprises to automate entire workflows to drive desired business outcomes, not just individual tasks, by seamlessly coordinating people, systems, AI and RPA in a single flow.

With a rich connector ecosystem, AI-assistance, and governance-ready architecture, Workflows helps organizations:

• Accelerate enterprise AI adoption by integrating agents safely and at scale.

• Unify all agentic workflows in one governed environment with end-to-end visibility.

• Leverage a rich connector ecosystem and AI-assisted design to simplify complex processes.

• Extend automation beyond traditional rules-based RPA into complex, high-value processes that include AI agents, digital works, APIs and human-in-the-loop.

Includes:

• Agentic Workflows: A lightweight orchestration engine to design, run and monitor workflows across humans, machines and AI. Visual builder, composable logic and full traceability deliver seamless end-to-end automation.

• AI Agent Builder: Create domain-specific AI agents and embed them into workflows. Develop and govern goal-oriented, tool-equipped AI agents with built-in testing and optional direct integration via the SS&C AI Gateway for safe execution.

• MCP (Model Context Protocol) Servers: Deploy workflows and connector actions as runtime tools for AI clients, such as LLM-powered agents, to access and retrieve context in real time.

• Form Builder and Human-in-the-Loop: Maintain human oversight where it matters most. Embed approvals, escalations and manual input using no-code forms and a task management inbox. Use form submissions to trigger automation or agentic workflows from scratch.

• Automation Studio: Browser-based environment with drag-and-drop process creation, in-context commenting and collaboration, no installation required.

• Automated Incident Detection & Self-Healing: Digital workers are able to manage themselves with an automated monitoring solution to detect and surface incidents, and automatic resolution of issues including system hangs, process delays and reboots.

• Control Center: Web-based hub for managing digital workers (separate entitlement) with dynamic allocation, autonomous triggers and safe, conflict-free upgrades. SS&C Blue Prism Assistant: Conversational interface for accessing product help, documentation and SS&C Blue Prism Digital Exchange assets. Also available directly within Microsoft Teams.

• API and Connector Management: Enables API-first automation via hundreds of prebuilt, secure connectors to common enterprise systems, ensuring fast, secure integration across your enterprise landscape.

• Process Repository: Centralized, version-controlled storage with stage-gated deployment for governance and auditability.

Optional Additions:

• SS&C AI Gateway, our enterprise-grade AI governance framework with role-based access control (RBAC), responsible AI guardrails, risk alerts and audit-ready transparency integrates natively with WorkHQ. When AI agents (SS&C or third party) are deployed it ensures data privacy and protection so that the organization stays compliant.

• SS&C Blue Prism digital workers can be purchased with or without WorkHQ. WorkHQ digital workers support a hybrid structure that allows customers to enjoy the flexibility, scalability and agility of the cloud whilst keeping their work secure behind a firewall. Organizations benefit from reduced infrastructure overheads, the ability to adapt quickly to changing priorities, easy scaling, and digital worker upgrades on demand.

For customers who are already Blue Prism Enterprise (7.4 or later), Blue Prism Cloud, or NextGen customers, migrating to WorkHQ enables them to build on and extend their current RPA investment to deliver new enterprise value, by integrating digital workers, people, systems and AI agents into unified workflows, all within a single secure and governed platform.

Please reach out to us at AWSMarketplace@sscinc.com  to begin the private offer process.