
Overview
Data owners and administrators can deploy PowerProtect Data Manager in AWS to protect business-critical workloads in the cloud. PowerProtect Data Manager enables protection of traditional workloads including Oracle, SQL, SAP HANA and file systems as well as cloud native applications running in Kubernetes containers or VMs running in VMware Cloud.
This product requires the deployment of Dell PowerProtect Data Domain Virtual Edition for AWS (DDVE).
Highlights
- Delivers a software-only data protection solution
- Provides guest-level backup and restore
- Self-service backup and restores from enterprise application tools
Details
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Dell PowerProtect Data Manager
Data owners and administrators can leverage PowerProtect Data Manager to protect AWS IaaS and PaaS workloads, AMI’s, EKS, VMware VMs running in VMware cloud on AWS and traditional workloads including Oracle, SQL, SAP Hana and file systems. This product requires the deployment of Dell PowerProtect Data Domain Virtual Edition for AWS (DDVE).
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Additional details
Usage instructions
The CloudFormation template may be used to deploy new instances of Power Protect Data Manager.
- Plan to deploy PowerProtect Data Manager on a private subnet.
- Launch your PowerProtect Data Manager Instance
- Refer to the PowerProtect Data Manager 19.22 Installation and Administration Guide (available at <www.dell.com/support/home >) for configuration details.
To upgrade an existing instance of Power Protect Data Manager to this version, see details in the Upgrade chapter of the PowerProtect Data Manager Installation and Administration Guide.
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Support
Vendor support
Contact Dell Technical Support <www.dell.com/support/home > Dell Support (800) 782 4362 or <www.dell.com/support/home >
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Backup platform has provided reliable protection while current use remains limited to servers
What is our primary use case?
We are using Dell PowerProtect Data Manager to back up all of our on-premises servers and replicate the backup to the cloud. We have also started to back up our cloud data with this solution.
We back up all of the virtual machines in our VMware environment with Dell PowerProtect Data Manager and we have a bunch of domain controllers at all of our branches. We back up the file share data from the domain controllers at the branches.
What is most valuable?
Currently, there is no major improvement since using Dell PowerProtect Data Manager. The major improvement is the fact that we are now on a supportable version of software and hardware for our backup solutions. We are rolling over to new hardware.
What needs improvement?
That is basically all we are using Dell PowerProtect Data Manager for at this point in time.
For how long have I used the solution?
We have been using Dell PowerProtect Data Manager for three months now.
What do I think about the stability of the solution?
There are no issues at this point in time with Dell PowerProtect Data Manager. Since we just implemented it, we have not experienced any major issues outside of typical new user problems. So far, the experience has been positive.
Which solution did I use previously and why did I switch?
I have used Dell PowerProtect in the past and had no issues with it back then. When it came time to renew our backup platform, this was one of the tools that we looked at. We felt it met our needs and was a partner that we wanted to stick with.
What other advice do I have?
I appreciate the response about Dell PowerProtect Data Manager. We have not had enough time in the product yet to be able to evaluate what would be better or worse with this solution. There are some kinks in the system to figure out with this interview, but it is fine enough. I would rate this review as adequate.
Accessing virtual machine backups directly through the hypervisor has streamlined recovery processes
What is our primary use case?
I work with Dell PowerProtect Data Manager and Data Domain, which are backup software solutions.
How has it helped my organization?
What is most valuable?
The features I appreciate about Dell PowerProtect Data Manager include the snapshot killer, which is a very good feature, and the ability to access the hypervisor directly to take backups from VMs. I find it most beneficial because of the ease and power of the core backup software. Dell created the backup software from scratch, so they incorporated the most powerful features found in other backup software in the field.
What needs improvement?
Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes . Additionally, they should support tape library backup capabilities.
For how long have I used the solution?
I have been working with Dell PowerProtect Data Manager for almost one year.
What do I think about the stability of the solution?
Dell PowerProtect Data Manager is very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
I have no experience with technical support from Dell because I have not deployed it before.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I have worked with Veeam, Veritas, and Commvault. All of them are great backup software.
How was the initial setup?
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
I think the license for Dell PowerProtect Data Manager is the same as other backup software.
What other advice do I have?
I work with a company called Global Brands, and one of their companies is called Direct, which is a Platinum Partner to Dell. I do not have any specific examples to share at the moment. I have hands-on experience on a demo website and I purchase through Dell. I give this product a review rating of 8 because it is a very good backup solution.
For virtual environments using VMware, when customers want to purchase a separate recovery solution from Dell, I recommend Dell PowerProtect Data Manager as the backup software.
Offers seamless integration and diverse deployment options while needing improved market presence
What is our primary use case?
We are selling backup management solutions like Dell PowerProtect Data Manager alongside Data Domain. We use Dell PowerProtect Data Manager for disaster recovery through incremental backups.
What is most valuable?
The management part of Dell PowerProtect Data Manager has improved significantly. We value its backup appliance solution, which can be integrated seamlessly with existing systems when customers choose Dell. PowerProtect also offers both cloud and on-premise versions, eliminating many deployment issues. Additionally, its stability is commendable, with a rating of eight out of ten.
What needs improvement?
The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers.
For how long have I used the solution?
We have been using Dell PowerProtect Data Manager alongside previous deployments of Networker for many years.
What do I think about the stability of the solution?
The stability of Dell PowerProtect Data Manager is rated eight out of ten.
How are customer service and support?
Dell technical support is good and rated eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Networker and moved towards PowerProtect, although we still face installation issues.
How was the initial setup?
The initial setup is not complex at all, with both cloud and on-premise versions available.
What's my experience with pricing, setup cost, and licensing?
Overall, pricing does not significantly impact our decision. The main concern is the solution itself, presales activities, and positioning it in the right place. Commercial aspects are secondary to technical and marketing considerations.
Which other solutions did I evaluate?
Competitors like CommVault, Veeam, and Data Protector from OpenText are evaluated because they have a stronger market push.
What other advice do I have?
Regardless of competition, we recommend Dell PowerProtect Data Manager when working with Dell solutions. However, we feel more comfortable with competitors due to better communication and marketing. Overall, the market acceptance is less favorable for Dell. The overall rating for Dell PowerProtect Data Manager is seven out of ten.
Users benefit from interactive features and comprehensive reporting
What is our primary use case?
I support a company that leverages Dell PowerProtect Data Manager technology. Ideally, KCB is the client, and I am the one who does the support. We have been working with PowerProtect Data Manager for approximately two years, going on three. The main use cases are backups and recovery.
What is most valuable?
I love that it has an interactive GUI, and it is not complicated to use. I am able to generate good reports when connected with Dell Data Protection Advisor and Networker. It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration. Being able to deploy the right solution that the system can achieve enhances the effectiveness for my customers.
What needs improvement?
The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not align well with the customer's availability. Expediting the scheduling of calls and feedback would be beneficial to my interaction with clients.
For how long have I used the solution?
I have been working indirectly with Dell PowerProtect Data Manager for approximately three years.
What do I think about the stability of the solution?
I would rate stability at seven out of ten due to certain user-based and upgrade issues. I and other users sometimes face connection issues and password problems. Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.
What do I think about the scalability of the solution?
Dell PowerProtect Data Manager satisfies my customers' needs in terms of scalability.
How are customer service and support?
Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once engaged. Faster scheduling and better alignment with customer needs could enhance the customer service experience.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Dell PowerProtect Data Manager is fair and can be perceived as a mix of easy and challenging. Proper preparation is essential to handle varying deployment challenges successfully.
What's my experience with pricing, setup cost, and licensing?
The price of Dell PowerProtect Data Manager is generally perceived as reasonable. However, specific figures are not available as I am on the technical side and do not handle costs.
What other advice do I have?
A thorough deployment involves understanding the system's capabilities clearly. My customers must be made aware of what resources Dell PowerProtect Data Manager can handle. I recommend proper research and aligning deployment with customer needs to ensure success.
My total rating for PowerProtect Data Manager is eight out of ten.
Comprehensive integration and user-friendly dashboard enhance data protection workflows
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive