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    Dell PowerProtect Backup Services

     Info
    Deployed on AWS
    Dell offers scalable, secure data protection for SaaS applications, endpoints and hybrid workloads. Enforce data governance and simplify disaster recovery while reducing cost and complexity.
    4.3

    Overview

    Dell PowerProtect Backup Services delivers high-performance and secure backup, disaster recovery, long-term retention and automated compliance. Through a single console, customers have unified visibility and a consistent management experience across SaaS apps, endpoints and hybrid workloads. PowerProtect Backup Services offers infinite, on-demand scalability and ensures predictable and controllable costs. PowerProtect Backup Services leverages cloud infrastructure to deliver the resiliency and speed you need to meet business SLAs with a low TCO. The cloud platform, built on AWS, scales on-demand and with no infrastructure to manage, businesses can get started within minutes. The platform offers unique features including:

    • Centralized monitoring and management
    • Automated, no touch feature updates
    • Source-side deduplication
    • Encryption in-flight and at rest

    For custom pricing, EULA, or a private contract, please contact dpspublicmarketplace@dell.com  for assistance.

    Highlights

    • Dell PowerProtect Backup Services for SaaS Apps protects Microsoft 365, Salesforce and Google Workspace
    • Dell PowerProtect Backup Services for Endpoints protects desktop, laptops mobile devices
    • Dell PowerProtect Backup Services for Hybrid Workloads protects VMware & Hyper-V, Oracle & SQL and Windows, Linux and NAS

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Buyer guide

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    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Dell PowerProtect Backup Services

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    SaaS Applications
    Standard Edition for SaaS Apps - 10 users
    $480.00
    Endpoints
    Standard Edition for Endpoints - 10 users
    $960.00
    Hybrid Workloads
    Standard Edition for Hybrid Workloads - 10TBs
    $30,000.00

    Vendor refund policy

    Please contact your Dell EMC Account Manager

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    https://www.dell.com/support  Dell Support 1 (800) 999-3355

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    100
    In Backup & Recovery, Data Governance
    Top
    100
    In Storage
    Top
    25
    In Backup & Recovery, Storage

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    4 reviews
    Insufficient data
    Insufficient data
    2 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Centralized Management Console
    Unified visibility and consistent management experience across SaaS applications, endpoints, and hybrid workloads through a single console
    Data Deduplication
    Source-side deduplication to optimize storage efficiency and reduce backup data volume
    Encryption
    Encryption in-flight and at rest to protect data during transmission and storage
    Multi-Workload Support
    Protection for SaaS applications including Microsoft 365, Salesforce, and Google Workspace; endpoints including desktops, laptops, and mobile devices; and hybrid workloads including VMware, Hyper-V, Oracle, SQL, Windows, Linux, and NAS
    Automated Updates
    Automated, no-touch feature updates to maintain current functionality without manual intervention
    S3 API Compatibility
    Native S3 API support ensures full compatibility with applications designed to employ AWS S3 storage
    Encryption and Data Protection
    AES-256 server-side encryption for data at rest, SSL/HTTPS for data in transit, transparent key management, and secure shell with root disable
    Access Control and Compliance
    Role-based access controls (RBAC), audit trail logging, certified with U.S. Department of Defense, SEC Rule 17a-4(f), FINRA Rule 4511, CFTC Rule 1.31(c)-(d), Common Criteria EAL2 designation, and FIPS 140-2 Level 1 validation
    Multi-Tenant Management
    Bucket-level granularity for storage policies with comprehensive multi-tenant services and Quality of Service (QoS) controls
    Scalable Local Storage
    Highly scalable on-premises storage capacity deployed adjacent to AWS Outposts or Local Zones with configurable data replication to Amazon S3 regions
    Data Reduction and Optimization
    Industry-leading data reduction with space-saving instant snapshots and cloning capabilities to minimize storage consumption
    Cross-Region Replication
    Cross-AZ and cross-region replication for enhanced data protection and high availability across public and private clouds
    VMware Integration
    Optimized support for Amazon Elastic VMware Service with compatibility for VMFS, VAAI, Aria, and vSphere plug-in
    EC2 Workload Support
    Enterprise-grade storage capabilities designed for EC2-based workloads in AWS environments
    Hybrid Cloud Storage
    Storage infrastructure supporting hybrid cloud deployments combining on-premises and AWS cloud environments

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    7 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    57%
    43%
    0%
    0%
    0%
    3 AWS reviews
    |
    4 external reviews
    External reviews are from G2  and PeerSpot .
    Sanjay Charitesh Makam

    Rapid development has boosted our projects but complex interface still needs improvement

    Reviewed on May 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Dell APEX  is for rapid development in our company, and we have been using it for that purpose for the past six to eight months. We can develop something in as little as a week or two weeks. We can also use it for extreme scalability because it gives us storage and cloud capabilities.

    A specific example of a project where Dell APEX  helped me develop something quickly or scale efficiently is when we are building something in our company. What cloud platforms such as Dell APEX do is deploy pre-configured clusters or integrate with software such as Microsoft Azure , fast-tracking our work by 90 percent. A traditional setup takes so much time to install, boot up, and do everything else. This allows us to develop something in as little as seven to ten days. Dell APEX also has extreme scalability. Whenever we are developing something and there is a massive increase in users, we can do on-demand scaling. If users are coming quickly, it can scale automatically.

    How has it helped my organization?

    Dell APEX has positively impacted my organization by enabling massive and fast development, and we are not worrying about scalability right now. We also increased efficiency, with the IT staff's efficiency up to 50 percent higher, and we can also go to market faster now. We can save so much money, up to 40 to 50 percent.

    What is most valuable?

    The best features Dell APEX offers include massive and fast development and massive scalability. It also has an Instant  On feature. We can initially pay, and Dell installs more hardware into our systems. We also love the 14-day guarantee period because some companies will not offer it. If we do not want it, we can directly get out of it. They also have a tool called APEX Navigator. We can add more storage power to the computer.

    The Instant  On feature has helped my team significantly because Dell will install more hardware on the system that we are using than what we actually pay for, and when we get a sudden spike in traffic, it automatically auto-scales things, so nothing will break or anything else. APEX Navigator works for us by allowing us to directly navigate to it whenever we want more storage or more computer power, so with a single click, we can do it, adding storage to your phone or changing the RAM, ROM, or something else.

    What needs improvement?

    I believe Dell APEX can be improved because it is very complex for people who do not know it or are very new to it, so they need to simplify their UI or UX. They also need some good software updates because it sometimes uses older technology. It should also have good ecosystem integration with APEX Navigator or something similar.

    For how long have I used the solution?

    I have been using Dell APEX for four years.

    What do I think about the stability of the solution?

    Dell APEX is stable; sometimes it may crash, but it is average or sometimes below average.

    What do I think about the scalability of the solution?

    Dell APEX has very good scalability.

    How are customer service and support?

    Customer support for Dell APEX is inconsistent; I cannot tell you exactly, but it is average.

    Which solution did I use previously and why did I switch?

    I did not use anything before because I have only been using Dell APEX for the past six to eight months. I joined this team recently, so I do not know which tool they were using previously, but they told me they started using it recently.

    How was the initial setup?

    We started using Dell APEX with Microsoft Azure , and it is a multi-cloud design. I think we are getting it from AWS , but I am not the one paying for it, so I do not know exactly.

    What about the implementation team?

    I purchased Dell APEX through the AWS Marketplace .

    What was our ROI?

    We have seen a return on investment with Dell APEX. We are pushing to market faster now, and we are in a rapid deployment or development stage. It helps us because we are spending less time on each project. Efficiency has also improved because we are not wasting time. We also have good scalability now, so we do not need to worry about more people coming in and more people going out or anything else.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that it is a long-term expense; we may feel it is expensive after a five or ten-year period. The setup is a zero upfront cost for us because we are using the cloud, and regarding the license, it is all-inclusive in the price, so we do not have to pay anything extra for licenses, up to an extent. It also provides us with hybrid licensing.

    Which other solutions did I evaluate?

    We did not evaluate other options before choosing Dell APEX.

    What other advice do I have?

    My advice for others looking into using Dell APEX is that it is good. They can start using it, and they can also save money and time. They can also enter the fast-deploying world. I would rate this review a six overall.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Pranay Jain

    Flexible hiring platform has handled peak campus drives and protects sensitive candidate data

    Reviewed on Apr 26, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Dell APEX  is what we use for handling traffic. Our product Hire-HQ has an application in EU regions. Whenever clients want to conduct campus drives or bulk hiring, we experience sudden spikes of candidates applying simultaneously, which is three to four times the normal load. Our traditional setup cannot handle this kind of traffic volume. We implemented Dell APEX  to move to a pay-as-you-go infrastructure model. I have used it in the back end with Node.js APIs, and we have also used Dell APEX storage services to handle the large volume of resumes and candidate data.

    In one of the cities in a European country, there was a hiring campaign happening for a university. The client expected around three times more than the normal load. At that time, we successfully handled the situation using Dell APEX, which also reduced our infrastructure cost by around 20 to 25 percent. The API was triggered multiple times by multiple people at the same time, and we had to maintain factors like latency and everything. It improved the response times, so the latency was less.

    What is most valuable?

    Dell APEX provides secure candidate data management, which is essential for us because we have sensitive data related to candidates, such as their resumes and personal information. We need to protect that, and Dell APEX provided that as well.

    Dell APEX secured candidate data, as I mentioned. It has a controlled environment that is a hybrid setup instead of a public cloud, and it has implemented access control and secure storage. This improves data security and compliance because EU regions have GDPR, which is one of the important regulations. The data of candidates should not be shared without their consent, making data management and security a must in European regions. Dell APEX has this functionality, making it very good for security. Another standout feature is the pay-as-you-go structure, which automatically increases and decreases as our load changes.

    Cloud flexibility is there with Dell APEX, allowing it to efficiently maintain data while still scaling whenever needed. Since it is a hybrid setup, it automatically scales up whenever we need more data storage, which is very good.

    Dell APEX has positively impacted my organization by reducing our infrastructure cost by 25 percent. At peak times, when our load was more than three to four times the normal load, it scaled efficiently with Dell APEX. There are multiple cases where, if a client needs less latency, we can manage the resources accordingly since we have our own control. That aspect is very good.

    We measured the infrastructure cost reduction by using Dell APEX to dynamically scale our back end and storage during campus drives, which helped us manage traffic that was three times the initial load without any downtime. During off-seasons when there are no hiring drives, we scale down the resources, optimizing costs accordingly.

    What needs improvement?

    User interface improvement is also needed in Dell APEX. The recruiters using Hire-HQ are not very technical and struggle to interpret metrics to the extent of IOPS. We could streamline the interface to make it more understandable for end users. Implementing real-time monitoring visualization is a key feature we want because seeing how Dell APEX performs in real-time would be very beneficial.

    Dell APEX can be improved with a better auto-scaling strategy. I have used AWS , which has features to the extent of HPA, horizontal pod auto-scaling that increases the number of servers when there is an increase in API calls. Vertical scaling is limited to some extent, and automatic scaling can improve to avoid delays, transitioning from manual to semi-automatic. Additionally, smarter resource planning for cost optimization can still be refined, as resources sometimes get over-allocated, causing prices to rise unnecessarily.

    Pricing-wise, it can be a bit costly because at times it allocates more resources than necessary, which increases costs. The consumption model can improve by fine-tuning it according to our needs to ensure it remains affordable for end users. It operates on a subscription-based model, which is beneficial as we track monthly consumption.

    For how long have I used the solution?

    I have been using Dell APEX for one or two years in my organization.

    What do I think about the stability of the solution?

    Dell APEX is quite stable because it is associated with a reputable brand to the extent of Dell, and so far, we are satisfied with it.

    What do I think about the scalability of the solution?

    The scalability of Dell APEX is exceptional; it has an as-you-go structure that efficiently accommodates spikes in API calls, so it works very well.

    How are customer service and support?

    We have not had any need for customer support so far. However, as far as I know, it is good, since we can raise queries and receive replies within 24 hours, and we can email them as well.

    Which solution did I use previously and why did I switch?

    We have not used any different solution before Dell APEX.

    How was the initial setup?

    The initial setup can be complicated even for technical users. Services to the extent of AWS  are easier to use due to better documentation and support, which is something that Dell APEX can improve upon.

    What about the implementation team?

    Dell APEX is deployed in our organization using both scalable and cost-efficient infrastructure to handle fluctuations. It operates as a flexible as-a-service model. My role involves supporting deployment, configuring resources, integrating back-end services, and setting up monitoring to help us scale efficiently during peak hours. While I am familiar with these aspects, I do not have complete knowledge of the entire architecture, but it is utilized as a public cloud with control.

    What was our ROI?

    We have seen a return on investment with Dell APEX. As I mentioned, latency has decreased and hiring times are much smoother than before. The P95, which measures average response time from an API, has improved significantly.

    What's my experience with pricing, setup cost, and licensing?

    Dell APEX has positively impacted my organization by reducing our infrastructure cost by 25 percent. At peak times, when our load was more than three to four times the normal load, it scaled efficiently with Dell APEX. There are multiple cases where, if a client needs less latency, we can manage the resources accordingly since we have our own control. That aspect is very good.

    We measured the infrastructure cost reduction by using Dell APEX to dynamically scale our back end and storage during campus drives, which helped us manage traffic that was three times the initial load without any downtime. During off-seasons when there are no hiring drives, we scale down the resources, optimizing costs accordingly.

    Pricing-wise, it can be a bit costly because at times it allocates more resources than necessary, which increases costs. The consumption model can improve by fine-tuning it according to our needs to ensure it remains affordable for end users. It operates on a subscription-based model, which is beneficial as we track monthly consumption.

    Which other solutions did I evaluate?

    I do not have much previous experience with options, but we have considered EC2  instances, EKS instances, Kubernetes , Docker , and Microsoft Azure . Azure  offered scalability and a mature ecosystem, but we encountered cost spikes during peak hiring, which led us to choose AWS.

    What other advice do I have?

    If your application starts at one level and may grow to three or four times that during peak times, then Dell APEX is a great platform. It is especially useful when you need to adjust services according to your needs, allowing for uptime and downtime as required. I would rate this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    ClaudioSalgado

    Allows businesses to acquire infrastructure that supports peak demand scenarios

    Reviewed on Nov 14, 2024
    Review provided by PeerSpot

    What is our primary use case?

    The product is an on-demand service used for IT infrastructure, similar to HPE GreenLake , allowing the purchase of on-premise solutions, such as servers and storage, where users pay based on their consumption. It provides flexibility to handle varying demand in business environments.

    What is most valuable?

    I found this product to be beneficial due to its consumption model, which allows businesses to acquire infrastructure that supports peak demand scenarios while only paying for what is used. This model makes the purchasing process easier and more efficient.

    What needs improvement?

    In Latin America, they need to add more services to complement the solution and provide more options for managing the environment as some customers prefer not having responsibility for infrastructure.

    What do I think about the stability of the solution?

    The stability of the solution depends on the products that are part of the entire environment. It is essentially a sensor that provides visibility into the environment's health.

    What do I think about the scalability of the solution?

    Scalability is integrated into the solution's design. If unexpected growth occurs, additional hardware can be added, adjusting the billing accordingly.

    How are customer service and support?

    I have rated their customer support 8.5 out of 10, though I have not directly interacted with their support before.

    Which solution did I use previously and why did I switch?

    I have used public cloud solutions like AWS  and noted that they lack the capped billing provided by APEX, which assures knowing the maximum possible bill.

    How was the initial setup?

    The initial setup involves configuring a virtual host to track resource usage and billing. The other installations are standard, like storage and backups. It is not complex to set up.

    What about the implementation team?

    The installation is handled by Dell specialists, potentially with support from engineers with Dell certifications.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is appealing because customers can compare the advantages of different financial models like investment, leasing, or APEX on Demand. Many customers, including those in the finance industry, find APEX on Demand to be a viable solution.

    What other advice do I have?

    I rate APEX nine out of ten. It prepares businesses for their worst scenario while providing financial predictability.

    JillurRahman

    Good data availability and resiliency with robust availability

    Reviewed on Oct 23, 2024
    Review provided by PeerSpot

    What is our primary use case?

    The primary use case for Dell APEX  is endpoint backup for endpoint security. We are planning to expand and include our server model and SAP data backup through Dell APEX  in the near future.

    How has it helped my organization?

    Dell APEX has provided peace of mind by safeguarding our data. Though there hasn't been a noticeable impact yet, it offers a security backup for endpoint users.

    What is most valuable?

    The most valuable feature of Dell APEX for us is data availability, ensuring data resiliency and offering protection in case of data loss.

    What needs improvement?

    Dell APEX needs a dedicated support channel to raise support tickets easily. I also feel the support tab should be integrated into the APEX dashboard.

    What do I think about the stability of the solution?

    There have been instances where some users complained about storage issues, indicating potential stability problems.

    What do I think about the scalability of the solution?

    Currently, we are using Dell APEX for over 100 users, primarily for endpoint backup at the executive level, with plans to expand for server and SAP data backups.

    How are customer service and support?

    Though I'm pleased with Dell's overall services, I faced challenges with Dell APEX support. The support system for APEX lacks a dedicated portal, and it sometimes takes time to connect with the right person.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for Dell APEX is not reasonable. The value is realized primarily during a data breach, which we have not experienced, so it is still an expenditure for management.

    What other advice do I have?

    While I would recommend Dell products to others, I have no specific companies in mind that I would not recommend.

    I'd rate the solution eight out of ten.

    Juan-Buitrago

    Offers a deployment phase that is really easy to manage

    Reviewed on Aug 01, 2024
    Review from a verified AWS customer

    What is our primary use case?

    I use the solution in my company to store and offer some services associated with emails.

    What is most valuable?

    The most valuable features of the solution are that the support is really good and the deployment is really easy. There are a lot of good things about Dell APEX.

    What needs improvement?

    There needs to be some improvement in the response time of the tool's support team.

    For how long have I used the solution?

    I have been using Dell APEX for two years. My company has a partnership with Dell.

    What do I think about the stability of the solution?

    It is a really great and stable solution. Stability-wise, I rate the solution a ten out of ten.

    What do I think about the scalability of the solution?

    The tool's scalability is really good. You can do deployments in a few seconds, and it uses Amazon as a base so that the deployments can be made easy and quick.

    How are customer service and support?

    The solution's technical support is better than what VMware offers, especially when you want to change to an on-premises environment due to the security in the cloud offered by Dell.

    How was the initial setup?

    If ten means it is really easy to set up the tool, I rate the product's initial setup phase as an eight.

    The solution is deployed on the cloud.

    What was our ROI?

    You don't have to deploy people to support the tool, and it is really very clean and easy to manage with the support, which is really good. The tool saves more than 50 percent of our company's time.

    What's my experience with pricing, setup cost, and licensing?

    The product's prices are great. Right now, I don't have the details of the tool's cost, but the price depends on the size of the company and what kind of services you want from the solution. There are some additional costs attached to the tool. Some aspects of the tool are less expensive, while others are almost the same price as the other solutions in the market, so it is fairly comparable to the competition.

    What other advice do I have?

    For our company's clients, the AI-driven part of the tool is good. Our company uses AI in reporting. The product provides automatic reports about what is happening with your system and what you can improve if there are some problems in the solution.

    I rate the solution a ten out of ten.

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