SAP Business Suite Packages

What do you like best about the product?

What I like best about SAP Cloud ERP (SAP S/4HANA Cloud) is how it combines simplicity, speed, and scalability in one modern platform.

A few highlights that really stand out:

Clean & intuitive Fiori UX – It’s much easier for end users to adopt, with role-based apps and real-time insights instead of heavy, complex screens.

Built-in best practices – Preconfigured business processes help companies go live faster and follow industry standards without reinventing the wheel.

Real-time analytics – Operational and analytical data in one system means instant reporting and smarter decision-making.

Automatic updates & innovation – No more worrying about upgrades; SAP continuously delivers new features, security, and compliance updates.

Scalability & flexibility – Easy to scale as the business grows, with strong integration capabilities across SAP BTP and third-party systems.

Overall, SAP Cloud ERP shifts the focus from system maintenance to business value and innovation, which is a big win for both IT teams and business users

What do you dislike about the product?

If I’m being honest (and fair), SAP Cloud ERP is powerful—but it’s not without trade-offs. Here’s what I dislike most:

Limited customization (especially Public Cloud)
You can’t freely modify the system like in ECC or S/4HANA On-Prem. Many changes need to follow SAP’s standard processes, which can be frustrating for businesses with unique requirements.

Dependence on SAP’s release cycle
Mandatory quarterly/bi-annual updates mean you must constantly test changes. While innovation is great, it can impact stability if not managed well.

Higher total cost over time
Subscription fees, integration costs, and reliance on SAP BTP for extensions can make it expensive in the long run—especially for mid-size customers.

Complex integrations
Integrating with non-SAP or legacy systems often requires middleware (BTP/CPI), adding complexity and skill dependency.

Steep learning curve for consultants and users
Fiori, extensibility rules, and cloud restrictions require a mindset shift. Traditional SAP consultants often struggle initially.

Not ideal for highly localized or customized processes
Some country-specific or industry-specific needs still require workarounds or side-by-side solutions.

In short: SAP Cloud ERP is great for standardized, forward-looking organizations, but it can feel restrictive for companies that rely heavily on deep customization or legacy-heavy landscapes.

What problems is the product solving and how is that benefiting you?

SAP Cloud ERP (formerly SAP S/4HANA Cloud) is mainly solving the problem of complex, slow, and high-maintenance ERP landscapes, and that creates very real day-to-day benefits for me.

Here’s how I see it:

Eliminates heavy system maintenance
Traditional on-prem ERP requires constant upgrades, patching, and infrastructure management. With SAP Cloud ERP, this burden is removed, letting me focus more on process improvement and business outcomes rather than system upkeep.

Speeds up implementation and change
Preconfigured best practices and guided configuration reduce implementation time. For me, this means faster go-lives, quicker enhancements, and less firefighting during projects.

Solves real-time visibility issues
Earlier systems often depended on batch jobs and separate reporting tools. SAP Cloud ERP provides real-time analytics embedded in transactions, helping me make faster, data-driven decisions.

Reduces complexity across systems
By unifying operational and analytical data on a single HANA platform, it simplifies the landscape. This results in cleaner data models, fewer reconciliations, and more reliable reporting.

Supports scalability and future growth
As business requirements evolve, the cloud model scales easily. This benefits me by future-proofing solutions and reducing the risk of major re-implementation later.

Encourages process standardization
While sometimes restrictive, standardization actually helps streamline operations. For me, it leads to more predictable processes, better controls, and easier user adoption.

Overall, SAP Cloud ERP is solving the challenge of running an ERP that’s fast, modern, and innovation-ready, and it benefits me by saving time, reducing operational risk, and allowing me to focus on delivering real business value instead of maintaining the system.

What do you like best about the product?

I like that it provides a real-time financial reporting and can be used for complex accounting which is best for a medium to large businesses. Since I audited some clients who uses SAP Cloud ERP before, it is best for finance and public sector business for their SOX compliance.

What do you dislike about the product?

There are a lot of SAP terminologies that needs to be learned since it is complex. I also have clients who says that subscription for SAP Cloud is costly or expensive.

What problems is the product solving and how is that benefiting you?

It helps me to have a more finance control. I work in the finance field so compliance with the standards and the law is important. SAP Cloud ERP makes it easy for me to manage finance and look at my compliance.

What do you like best about the product?

I like about SAP HANA and SAP Cloud is their high performance and real-time data processing, which makes reporting and decision-making very fast. The in-memory technology allows quick access to accurate data without delays. SAP Cloud is easy to integrate with other SAP modules and external systems, and it is highly scalable, so resources can be adjusted as per business needs. The SAP Fiori interface is user-friendly and improves overall user experience. Cloud deployment also reduces hardware and maintenance effort while providing strong security and reliability. Overall, SAP HANA and SAP Cloud are modern, future-ready platforms that support advanced analytics and help businesses work more efficiently.

What do you dislike about the product?

I dislike about SAP HANA and SAP Cloud is that the system can be complex to understand for new users and requires proper training. Implementation and migration from old systems take time and can be costly. Sometimes the system performance depends on internet connectivity, especially in cloud environments. Licensing and subscription costs are also high compared to other platforms. In some cases, customization is limited and requires expert support, which increases dependency on consultants.

What problems is the product solving and how is that benefiting you?

SAP HANA and SAP Cloud solve my work problems by giving fast and real-time access to accurate data, which helps me complete tasks quickly and reduce errors. Automated processes and centralized data improve coordination between teams and make daily operations smoother. Cloud access allows me to work from anywhere without depending on local systems. Real-time reports and dashboards help me identify issues early and take better decisions. Overall, it saves my time, reduces manual effort, improves productivity, and makes my work more efficient and reliable.

What do you like best about the product?

I like SAP S/4HANA Cloud for its wide reach, ease of use, and versatility.

What do you dislike about the product?

For big organizations, freeze periods are needed in order not to crash SAP. During these freeze periods, domains such as customer master data can't update customer data in mass.

What problems is the product solving and how is that benefiting you?

I use SAP S/4HANA Cloud for Master Data management, enabling us to create, manage, and govern master data objects easily. Its reach and versatility enhance usability.

What do you like best about the product?

I like SAP S/4HANA Cloud's versatility. The cash flow analyzer is especially useful as it helps me delve into various modules, allowing me to examine different accounts and track the financial transactions that entities conduct with us.

What do you dislike about the product?

I suppose it could be more easy to use with some instructions. It would make it easier for beginners to learn the system. When i first started using the system I was very confused

What problems is the product solving and how is that benefiting you?

SAP S/4HANA Cloud's cash flow analyzer helps me break down various entities, allowing me to review different accounts and transactions efficiently without confusion.