Sold by: Fiddler AI
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Fiddler is the all-in-one AI Observability and Security platform for responsible AI, providing centralized controls and actionable insights to operationalize ML models, GenAI, and LLMs applications with trust.
4.4
Overview
Fiddler offers a native integration with AWS SageMaker AI, enabling users to observe ML models such as binary classification, multi classification, regression, ranking, and more from within their secure AWS environment.
- Unified Platform for LLM and ML Observability: Monitor, analyze, and protect all your LLMs and ML models in one location for enhanced visibility and control.
- Built for the Enterprise and Government: Enterprise-grade scalability and stability for secure LLM/ML deployments in SaaS, VPC, and AWS GovCloud environments.
- Actionable Diagnostics: Quickly identify model issues with root cause analysis, enabling fast resolution and continuous improvement.
- Audit Evidence for GRC Standards: Access governance and compliance evidence to meet AI regulations with customizable dashboards and reports.
- Customer Centric: Fiddler brings expertise in data science to align your AI deployments with business goals for successful outcomes.
- Responsible AI Partnership: White glove support for advanced AI strategy and applications to help you build responsible AI practices.
Details on the Fiddler offering can be found at fiddler.ai. To discuss custom and Enterprise solutions, please reach out to sales@fiddler.ai .
Highlights
- Seamless Workflow Experience: Fiddler's native integration with SageMaker provides a smooth user experience, covering the entire ML lifecycle, from model building and deployment to ongoing production monitoring, within the AWS ecosystem
- Complete Data Privacy: SageMaker ensures sensitive data stays completely within customers' environment and will never be shared with a third party
- Rapid Deployment and Scaling: Available within the Amazon SageMaker Studio, ML platform owners can avoid additional security hurdles and InfoSec reviews, accelerating the path to scale production ML deployments
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
5 Models | Onboard 5 models. Features include: Alerts for data drift, integrity, performance, traffic, stats, and custom metrics, Time series and analytics charts, Customizable dashboards and reports, Feature impact insights, Root cause analysis tools. Exclusions: Explainability, LLMs, SSO, and outbound alert notifications. For more information, visit: fdlr.ai/tour | $2,500.00 |
20 Models | Onboard 20 models. All features specified in the '5 Models' tier. | $9,166.67 |
50 Models | Onboard 50 models. All features specified in the '5 Models' tier. | $20,833.33 |
Dimensions summary
You buy this product on a contract basis, priced by how many models you onboard for monitoring. Three tiers scale by model count: 5, 20, or 50 models. Each tier includes the same monitoring capabilities, such as alerts for data drift, integrity, performance, and traffic, plus dashboards, reports, feature impact insights, and root cause analysis. As your model count grows, you move to a higher tier. All tiers exclude explainability, LLM monitoring, SSO, and outbound alert notifications. Choose the tier that matches the number of production models you plan to observe.
Top-of-mind questions for buyers
A model is one production system you onboard for monitoring. This includes computer vision, natural language processing, and multimodal deep learning models. Each onboarded model counts toward your tier limit, whether it tracks performance, drift, data integrity, or bias.
Your tier sets the number of models you can onboard: 5, 20, or 50. To monitor more, you move to a higher tier that supports the larger count. The move is not automatic within a tier; you select the tier matching your production model volume.
The tiers differ only in how many models you can onboard. All three include the same capabilities: alerts for drift, integrity, performance, traffic, and custom metrics, plus dashboards, reports, feature impact insights, and root cause analysis. All exclude explainability, LLM monitoring, SSO, and outbound alert notifications.
www.fiddler.ai
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Vendor refund policy
We are unable to offer refunds at this time. If you have further questions, please contact support@fiddler.ai .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Find our documentation at https://docs.fiddler.ai/ . AWS Marketplace will function as Tier 1 support and will contact the Fiddler team as Tier 2 support when needed. Please open AWS Marketplace support cases for any issues. To discuss custom solutions, please reach out to sales@fiddler.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Anurag P.
Reliable AI Monitoring with Room for Improvement
Reviewed on Apr 24, 2026
Review provided by G2
What do you like best about the product?
I had a really great experience using Fiddler AI. The platform is very easy to use, even for beginners, and the interface is clean and well-organized. What I liked the most is how accurately it analyzes data and gives clear insights without making things complicated. The performance is fast, and the results feel reliable, saving a lot of time compared to doing everything manually. I also appreciate how smoothly everything works without glitches. Fiddler AI is a powerful and user-friendly tool that I would definitely recommend to anyone looking for smart AI solutions. I like its simplicity and clarity, as it makes complex AI model insights very easy to understand with a clean interface and well-structured dashboards. I really appreciate how it provides real-time monitoring and highlights issues like errors or bias quickly, which saves a lot of time. Another thing I like is the reliability—it gives consistent and useful insights that help in making better decisions. Overall, it combines powerful features with ease of use, which makes it stand out.
What do you dislike about the product?
While Fiddler AI is very useful, there are a few areas that could be improved. Sometimes the platform can feel a bit complex for complete beginners, especially when exploring advanced features for the first time. A more guided onboarding or tutorials would help new users get comfortable faster. Also, the pricing can feel a bit high for individual users or small projects. Improving affordability or offering more flexible plans would make it accessible to a wider audience. Lastly, adding more customization options in dashboards and reports would make the experience even better.
What problems is the product solving and how is that benefiting you?
Fiddler AI helps me understand and trust AI model decisions by analyzing performance, detecting errors or bias, and monitoring clearly. It saves time through automated monitoring, giving reliable insights that improve accuracy and decision-making.
ibrahim d.
Best AI monitoring and Observability tool
Reviewed on Jun 11, 2024
Review provided by G2
What do you like best about the product?
There are very few good observability tools available in the market when it comes to AI model's monitoring. Fiddler's monitoring capabilities especially around LLMs are extremely powerful. Its model explaination feature is simply awesome. Integrations are very good.
What do you dislike about the product?
The tool may be quite difficult to grasp and properly used for the people very new to AI, AIOps and AI monitoring.
What problems is the product solving and how is that benefiting you?
I have been in MLOps for quite some time now. The most difficult thing always used to be post model deployment monitoring. I developed several custom monitoring but none of that could provide a centralized and complete solution. Fiddler's features are so rich and powerful, it provides a complete, centralized and data driven observability for machine learning models. I extensively use LLMs as well and for the same reason I liked the fiddler's features for LLMs.
Computer Software
Good tool for monitiong you ML data
Reviewed on Feb 09, 2022
Review provided by G2
What do you like best about the product?
Clean interface easy to find issues and data points of interest. Easy to track down issues and other minor nuances
What do you dislike about the product?
I wish there were a free version with a subset of features. Creating dashboards could be a little more intuitive but not a huge pain point.
What problems is the product solving and how is that benefiting you?
I mostly used this just for playing around with some test projects to see how it performs.
Ahmadou N.
Debug with ease
Reviewed on Aug 31, 2021
Review provided by G2
What do you like best about the product?
Debugging capabilities.
Multiple layers of investigating the issue
Multiple layers of investigating the issue
What do you dislike about the product?
Nothing to report.
It works just the way i expect
It works just the way i expect
What problems is the product solving and how is that benefiting you?
Live debugging