Sold by: SAP SignavioÂ
Deployed on AWS
SAP Signavio Journey Modeler is designed to take your customer journey to new heights. This powerful tool helps you understand, transform, and deliver improved experiences for unparalleled operations and customer excellence at a large scale. With its intuitive design capabilities, SAP Signavio Journey Modeler connects customer journeys to the encompassing processes, fostering a synergy of customer-centricity and operational excellence. Achieve a superior level of customer engagement and operational efficiency with the SAP Signavio Journey Modeler.
4.5
Overview
Take your operations and customer experience to the next level with SAP Signavio Journey Modeler. This powerful tool empowers you to design intuitive customer journeys and correlates them to underlying processes. The harmonious blend of customer-centricity and operational excellence can be fully realized as well.
With the SAP Signavio Journey Modeler, you can design and connect customer journeys with processes, metrics, systems, roles, and functions. The product provides the opportunity to operationalize customer, employee, and supplier experiences, thereby upgrading your journey understanding, improvements, and transformations. Plus, you can leverage the journey insights to benefit your process transformation and innovation progress.
Choosing SAP Signavio Journey Modeler offers several advantages. It provides customer-focused entry points to your business processes by thoroughly comprehending and customizing your end-to-end customer journeys. The product offers a centralized perspective of customer experiences by linking customer journeys with business processes, related IT applications, data flows and sources: creating a comprehensive overview. The solution ensures alignment and understanding across the organization by utilizing journey analytics and sentiment analysis.
Highlights
- Collaborative Modeling: SAP Signavio Journey Modeler offers the power of teamwork, letting you model entire journeys or specific steps cross-functionally. Experts in customer experience, process, and business users can actively contribute and comment using a centralized thread throughout the journey.
- Customizable Journey Models: Design and alter customer experience with journey models, based on a standard tabular approach, offering extensive customization with capabilities that accept various data formats.
- Experience Meets Data: Elevate your process experience by connecting operational or customer experience data. Utilize the data collected by SAP Signavio Process Intelligence and from external systems like Tableau and Google Data Studio.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SAP Signavio Journey Modeler | Temporary | $8,040.00 |
Vendor refund policy
No Refunds.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Resources and help are always available. See additional resources for links to documentation and support.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
For the NA region, Red Hat Enterprise Linux combines production stability with developer agility for your SAP applications.
SUSE Linux Enterprise Server for SAP Applications is an advanced set of SUSE products, features and support optimized for mission-critical SAP applications and SAP HANA databases.
SUSE Linux Enterprise Server for SAP Applications is the leading Linux platform for SAP on AWS backed by a single point of contact via AWS Premium Support.
SUSE Linux Enterprise Server for SAP Applications is the operating system endorsed by SAP to run mission-critical SAP applications and SAP HANA databases on AWS.
SUSE Linux Enterprise Server for SAP Applications is the leading Linux platform for SAP on AWS backed by a single point of contact via AWS Premium Support.
Customer reviews
Veer S.
Great Process Visualization, But Steep Learning Curve
Reviewed on Nov 27, 2025
Review provided by G2
What do you like best about the product?
I like that SAP Signavio gives a clear, visual view of business processes. It makes it easy to analyze, improve, and collaborate on workflows, helping teams optimize faster.
What do you dislike about the product?
I dislike that SAP Signavio can feel overwhelming at first, with many features to learn. Some advanced analytics also require deeper setup, which can slow down initial adoption.
What problems is the product solving and how is that benefiting you?
SAP Signavio solves the challenge of understanding and improving complex business processes. It helps me identify inefficiencies, streamline workflows, and make decisions backed by clear insights.
Consumer Goods
Intuitive Modeling and Collaboration, But Pricey and Sometimes Slow
Reviewed on Nov 21, 2025
Review provided by G2
What do you like best about the product?
What I like best about SAP Signavio is its intuitive, cloud‑based process modeling — with drag‑and‑drop BPMN, great collaboration, and smart AI‑powered recommendations.
What do you dislike about the product?
What I dislike about SAP Signavio is its high price, limited workflow functionality, and sometimes slow performance or reporting when handling large or complex process data.
What problems is the product solving and how is that benefiting you?
SAP Signavio solves the issue of opaque, inefficient business processes by giving clear visibility (via process mining), actionable AI‑driven recommendations, and a collaborative way to model and improve them — boosting efficiency, alignment, and governance.
Shabarinath R.
Exceptional Process Visibility and Intuitive Collaboration Tools
Reviewed on Nov 19, 2025
Review provided by G2
What do you like best about the product?
It provides clear process visibility with intuitive modeling and collaboration tools, making it easy to analyze, optimize, and standardize business processes across teams.
What do you dislike about the product?
Some advanced features feel complex to configure, and performance can slow down when working with large process models. Integration across modules could also be smoother.
What problems is the product solving and how is that benefiting you?
It helps us visualize and analyze end-to-end processes, identify bottlenecks, and standardize workflows. This leads to better efficiency, faster improvements, and more alignment across teams
Giovanni M.
Intuitive, Collaborative, and Well-Integrated
Reviewed on Nov 11, 2025
Review provided by G2
What do you like best about the product?
I really appreciate SAP Signavio for its process visualization and collaboration features. The intuitive visual process maps significantly enhance my team's ability to quickly understand complex workflows, even for non-technical users. This user-friendly aspect facilitates comprehension across various departments. Additionally, the collaboration tools are impressive, offering real-time comments and version tracking. This functionality streamlines the process design and improvement stages, making it much more efficient. The straightforward setup process, along with its well-documented integration capabilities with SAP S/4HANA, ensured a smooth rollout for us. I also value its strong integration with SAP systems, which allows seamless connections between process mining, modeling, and collaboration, enhancing our overall efficiency and transparency across the organization. These aspects contribute significantly to why I would rate SAP Signavio a 9 out of 10 for recommending to colleagues or friends as it effectively supports process improvement initiatives.
What do you dislike about the product?
Some parts of the interface can feel a bit slow when handling large models, which can hamper efficiency. Customizing reports could be more flexible, allowing more tailored presentations. Additionally, integration with non-SAP tools could be smoother, as it currently feels somewhat cumbersome.
What problems is the product solving and how is that benefiting you?
I use SAP Signavio to understand and optimize complex business processes, identify inefficiencies, and enhance collaboration through intuitive process visualization, improving overall efficiency and supporting continuous improvement.
Michal G.
Great Process Visualization, But Interface and Onboarding Need Improvement
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
What I like best about SAP Signavio is its powerful process visualization and analysis capabilities. It allows businesses to clearly map, understand, and optimize their workflows through intuitive modeling tools and real-time collaboration. The integration with other SAP solutions makes it easier to connect process insights with operational data, helping organizations identify inefficiencies, improve performance, and drive continuous process transformation with data-driven decisions.
What do you dislike about the product?
What I dislike about SAP Signavio is that its interface can sometimes feel slow or unintuitive when working with large and complex process models. The initial setup and user onboarding require time and training, especially for those new to process management tools. Additionally, the pricing structure can be on the higher side for smaller teams, and some advanced analytics features could be made more customizable and user-friendly.
What problems is the product solving and how is that benefiting you?
SAP Signavio is solving problems related to understanding, analyzing, and improving complex business processes across an organization. It helps identify inefficiencies, bottlenecks, and redundancies through clear visualizations and data-driven insights. This benefits me by providing a structured way to optimize workflows, enhance collaboration between departments, and ensure that process changes align with business goals—ultimately driving better performance and operational transparency.