Overview

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Red Hat Enterprise Linux (RHEL) for SAP with High Availability and Update Services helps enterprises create a more secure, scalable, flexible, reliable, and cost effective infrastructure that sets them up for a future of innovation as an SAP-powered digital enterprise. With RHEL for SAP with HA and Update Services you get access to SAP-specific repositories that contain additional packages to make the best of your SAP HANA, SAP NetWeaver, and SAP S/4HANA solutions. Together with Red Hat Insights, the entire infrastructure underpinning SAP is managed through proactive monitoring and analytics to ensure compliance and security.
RHEL for SAP with HA and Update Services is an optimized offering that is purpose built for SAP organizations. Built on top of the Red Hat Enterprise Linux operating system it also includes additional features such as:
High Availability Add-On for increased uptime
Red Hat Satellite for life-cycle management
Update Services for SAP Solutions up to four years
In-place upgrades and live patching for critical and important security issues
Red Hat Insights, an offering that collects analytics about each deployment to proactively identify and provide guidance for fixing issues.
On a tight project deadline? Launch Red Hat Enterprise Linux (RHEL) on AWS so you can focus on developing your applications quickly. Trusted by 33,000+ customers and 90% of Fortune 500 companies, RHEL provides a stable, secure foundation across AWS, on premise, hybrid and multicloud environments. Designed for critical workloads, RHEL ensures reliability, security, and compliance with corporate IT standards.
Procurement Take advantage of your existing AWS Enterprise Discount Program (EDP) when purchasing Red Hat Enterprise Linux, helping to optimize costs and spend down your commitment. Hourly pay-as-you-go pricing based on instance size and vCPU quantity. Discounted 1 & 3 year VM software reservation purchase options are also available. Flexible pricing options via AWS Private Offers are available for organizations with large deployments or other extenuating circumstances. Please contact your Red Hat account team or Red Hat partner for more details.
Developers Build faster Developer-friendly tools and features: Red Hat Enterprise Linux combines production stability with developer agility, offering integrated toolchains, containers, and runtime environments for seamless AWS deployment.
Save time Streamlined management and automation: Automate workflows with built-in tools and Red Hat Ansible Automation Platform, enabling rapid, consistent instance configuration for multiple instances using the same automation playbook.
Support Get direct access to Red Hats award-winning support team, Knowledgebase, and Customer Portal for expert assistance 24x7.
System Administrators and Corporate IT Reduce risk Security resources and tooling: Red Hat Enterprise Linux provides built-in security features, security profiles, and compliance tools to reduce risk. Our security standards certifications and trusted software supply chain help safeguard organizations workloads.
Streamline management and automation Red Hat Satellite (included) automates common tasks and lets you provision, maintain, and upgrade your entire infrastructure - including all of your Red Hat Enterprise Linux systems - in physical, virtualized, and cloud environments from a single console.
Increase stability Extended Update Support (EUS) is included and provides Critical and Important impact security updates and urgent-priority bug fixes for a predefined set of minor releases of Red Hat Enterprise Linux. EUS enables you to remain on the same minor release for 24 months, allowing for stable production environments.
Eliminate uncertainty Long-term life cycle support and flexibility: Organizations can choose from multiple supported versions, upgrade on their schedule, and adopt new features as needed.
Highlights
- Increase SAP performance and reliability with SAP-specific runtime libraries provided by RHEL for SAP Solutions. In addition, benefit from support for certain minor releases for up to four years from general availability.
- Reduce system configuration time for SAP workloads by automatically applying optimal settings using built in automation based on joint SAP and Red Hat best practices.
- Provide reliability, scalability, and availability to critical business services, such as SAP S/4HANA, with RHEL High Availability solutions for SAP. Upgrade your operating system and apply critical kernel patches without taking your system offline.
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- ...
Dimension | Cost/hour |
|---|---|
m4.large Recommended | $0.044 |
t2.micro | $0.044 |
t3.micro | $0.044 |
r7i.12xlarge | $0.517 |
m4.2xlarge | $0.176 |
r8i.xlarge | $0.088 |
r6i.24xlarge | $0.517 |
r6i.4xlarge | $0.256 |
r5.xlarge | $0.088 |
m6id.12xlarge | $0.517 |
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All fees are non-refundable.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Additional details
Usage instructions
- Launch the product via 1-Click or the marketplace listing.
- Access your instance using ssh
- Open an SSH client
- Locate your private key file that was used to launch this instance.
- Use the default username 'ec2-user' and the ssh key registered with AWS. Note that 'root' is disabled by default.
- You should regularly update the OS to apply security fixes and enhancements.
- To do this, run 'sudo yum -y update'
- For additional information, please see the following:
Support
Vendor support
This offering is covered by the Premium tier of Red Hat Support and includes direct access to Red Hat support engineers during business hours and 24x7 access to support engineers for high-severity issues. To enable Red Hat Support for this subscription and for all of your Red Hat on AWS Marketplace purchases, follow the instructions at https://aws.amazon.com/marketplace/pp/prodview-fyphbrmils4dg There are two primary support methods for an SAP system running on Red Hat Infrastructure. Customers may open their support ticket with Red Hat or customers can open their support ticket directly within SAP's support ticketing system. Red Hat Support works closely with SAP Support when necessary to resolve customer issues. The integrated support workflow with SAP and certified SAP partners, ensures a hand in hand, 24x7 premium support experience around the globe. https://access.redhat.com/ecosystem/sap Get answers quickly by opening a support case with us at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Standard contract
Customer reviews
Enterprise platform has supported secure consulting services and complex data center operations
What is our primary use case?
My principal focus in using Red Hat Enterprise Linux (RHEL)Â currently is as an integrator in Linux, where I have many services in consulting, deployment, installation, and troubleshooting in Linux. I have a recovery system, deployment clusters, databases, and work in any environment in data centers. At this moment, I am a senior consultant in the data center in open source.
What is most valuable?
The best features of Red Hat Enterprise Linux (RHEL) depend on the client because the client can decide to use RHEL, not me. The principal thing is the support for the clients because many clients are corporate and have a need for enterprise support. It's the principal focus and is different from using Ubuntu or Debian or any other Linux.
Other good things about Red Hat Enterprise Linux (RHEL) include the focus on system patching, upgrades, and security. The security advisories and authorization are very strong in Red Hat, and that is the principal focus—security.
I manage Red Hat Enterprise Linux (RHEL) by provisioning patching, new deployments, automation, and anything else needed.
I am satisfied with the management experience of Red Hat Enterprise Linux (RHEL) and find it satisfactory for this purpose.
What needs improvement?
I would rate customer service or tech support with Red Hat Enterprise Linux (RHEL) a seven, no more.
I give it a seven because of the time it takes for responding to problems; it takes too long.
For management, it is medium; it is not easy, it is a medium level.
I see a medium ROI with Red Hat Enterprise Linux (RHEL) because it has a high price. OpenShift may provide better ROI, but OpenShift is very high.
The initial setup of Red Hat Enterprise Linux (RHEL) is complex.
On a scale of one to ten, I rate it a five—medium complex.
A very expensive time is needed for deploying clouds with Red Hat Enterprise Linux (RHEL).
It takes a lot of time.
In many cases, Red Hat Enterprise Linux (RHEL) does not help me save time because the principal problem is that in AWS , Red Hat Linux is not the natural Linux for deployment; the default deployment in Amazon is Amazon Linux , not Red Hat Linux.
In many cases, it does not depend on direct Red Hat support for saving time.
My thoughts on the knowledge base with Red Hat Enterprise Linux (RHEL) are that it is good but it does not have it all because I have the medium and plus; it needs more knowledge base.
For how long have I used the solution?
I have been using this for 20 years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) has high scalability; it is high for horizontal scalability in any environment, and there are many solutions for scalability.
How are customer service and support?
I would rate customer service or tech support with Red Hat Enterprise Linux (RHEL) a seven, no more.
I give it a seven because of the time it takes for responding to problems; it takes too long.
How was the initial setup?
The initial setup of Red Hat Enterprise Linux (RHEL) is complex.
On a scale of one to ten, I rate it a five—medium complex.
What was our ROI?
I see a medium ROI with Red Hat Enterprise Linux (RHEL) because it has a high price. OpenShift may provide better ROI, but OpenShift is very high.
Red Hat Enterprise Linux (RHEL) is less expensive than OpenShift, which is very expensive.
What other advice do I have?
I am a reseller and a partner with Red Hat.
I am involved with Red Hat.
I use Red Hat Enterprise Linux (RHEL) for my labs, so I am a reseller, partner, and user. I would rate this review overall as an eight.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Improved cloud backups and security have transformed how our team builds and manages servers
What is our primary use case?
Red Hat Enterprise Linux (RHEL)Â is used primarily to build AWSÂ servers. A specific example of how RHELÂ is used to build AWSÂ servers involves purchasing licenses from third-party vendors like REL and also from AWS. Once an AMI is obtained from the Marketplace, the AMI is customized by injecting all organization standards.
After internal tools have been built on the AMI, that AMI is used to build AWS servers.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) has positively impacted the organization by helping track everything, such as how many users have access to the server, which is easy to monitor. RHEL also offers better options for downloading repositories easily, and the ability to stripe the EBS volumes has allowed for pulling more IOPS and throughput.
The impact on the team and organization has been significant, as it has helped improve application performance and backup performance. Since AWS backend is used for backups, RHEL striping has proven very useful.
By using RHEL striping, throughput and IOPS have increased, which reduced the backup completion time from fifteen to sixteen hours to just fifteen to sixteen minutes. The main reason is the backend and the striping implemented for EC2Â instances.
What is most valuable?
Red Hat Enterprise Linux (RHEL) offers several valuable features, including being secure and standard, and making whatever commands are executed easier to manage. When security and standardization are considered, no other person can access those RHEL servers.
Another good aspect is that whatever is downloaded comes from the repository, and every command is tracked, including the person who entered the command. Tracking on RHEL AMIs and OS standardization is very effective.
Red Hat Enterprise Linux (RHEL) helps mitigate downtime and lower risks by using the Pacemaker role for high availability. The primary and secondary systems are managed by the Pacemaker role, which helps reduce downtime for applications.
What needs improvement?
Red Hat Enterprise Linux (RHEL) could be improved by including a better app stream module experience or simply phasing out modules in favor of straightforward version repos. Red Hat could also integrate more common tools directly or integrate EPEL more seamlessly. Additionally, enabling AI-based operational tuning for kernel parameters, file system parameters, and network stack optimization could enhance the experience.
Regarding needed improvements, simplifying the subscription and licensing would help reduce complexity in subscription management. Clear visibility of consumption and unused subscriptions and compliance is also important.
For how long have I used the solution?
Seven years of experience have been accumulated in the current field.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) offers great scalability and supports very large memory.
How are customer service and support?
The customer support received is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Red Hat Enterprise Linux (RHEL) has been the only solution used, and no switch from any other solution has occurred.
In comparing the business value of RHEL to other Linux distributions, no other Linux distributions have been used; only Red Hat Enterprise Linux (RHEL) has been utilized.
How was the initial setup?
Red Hat Enterprise Linux (RHEL) systems are managed with a dedicated cloud support team that handles provisioning and monthly patching. Additionally, focus is placed on security hardening and optimizing it with cloud-init, instance tuning, and subscription activation.
What about the implementation team?
Image Builder has been used, but the AMIs are not built personally. A dedicated support team handles the building of the AMIs.
What was our ROI?
A return on investment has been seen, as it has saved a tremendous amount of time.
Red Hat Enterprise Linux (RHEL) helps save time; for example, the Pacemaker role facilitates faster task completion, and it optimizes backup processes.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup cost, and licensing, the pricing is good; however, licensing is a bit confusing.
What other advice do I have?
My advice for others looking into using Red Hat Enterprise Linux (RHEL) is to be aware that subscriptions can be challenging to manage. When a server reboots, the subscription goes to open, which can lead to others consuming the subscription, creating a challenge regarding the subscription and licensing part.
Security requirements were a significant consideration in choosing RHEL in the cloud because it is not open source and is highly secure.
Red Hat Enterprise Linux (RHEL) is assessed as having a better knowledge base offered through its tuning capabilities. By better tuning, the documentation is referred to, which helps in day-to-day work.
Red Hat Enterprise Linux (RHEL) entitlement management can be confusing, as converting systems between subscription modes is not straightforward.
I would rate this review a nine out of ten.
Has strengthened security through granular access control and supported smooth workload upgrades
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) are primarily our websites and applications that run on top of Red Hat Enterprise Linux (RHEL) operating system platform.
What is most valuable?
What I appreciate most about Red Hat Enterprise Linux (RHEL) is the SELinux policy that has been introduced; I believe that is truly good security, although it was difficult initially to become accustomed to it. In the modern world, you don't want every user to have accessible permissions. It gives you a granular level of control over each and every file and directory, just as ACLs used to provide in the past. By using SELinux policy, you can actually secure these accesses and establish a strong security posture.
The main business problem that Red Hat Enterprise Linux (RHEL) helped us solve is automation of tasks and scalability of the business. Red Hat Enterprise Linux (RHEL) has helped reduce downtime because in modern infrastructure, you do not face out of memory issues. Red Hat Enterprise Linux (RHEL) has affected the downtime by reducing it to a minimal level; the reboots are very speedy.
What needs improvement?
I think the support for Red Hat Enterprise Linux (RHEL) can be much better; when it comes to something such as SUSE Linux, I feel those providers are doing a much better job in terms of support than what Red Hat provides. One area where Red Hat Enterprise Linux (RHEL) stability could be improved is with Ksplice; Ksplice is used for online patching. The problem I have seen with it is that it applies patches at the user level, but not at the kernel level. That was a problem in terms of our security architecture because it doesn't recognize that the patch has been installed. I evaluate the customer service or tech support for Red Hat Enterprise Linux (RHEL) as needing improvement; addressing the tickets takes a little longer and there has been a lack of consistency. Not every engineer who handles a case handles it correctly. Everybody has a different way of handling the tickets. So, the support needs to be a little bit more streamlined.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for the past three years.
What do I think about the stability of the solution?
My assessment of Red Hat Enterprise Linux (RHEL)'s stability and reliability once it is deployed in production and maintained is that it's straightforward, but there's a huge functionality and learning curve. We started using it and actually understood the reason why Red Hat has implemented it and the level of granularity in terms of security posture that it provides. We understood that it's doing a really good job.
I assess the stability, availability, and reliability of Red Hat Enterprise Linux (RHEL) as pretty stable and very reliable.
Red Hat Enterprise Linux (RHEL) has crashed or failed here and there, but there were some settings that needed to be changed. We make sure that we match those parameters.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales to my needs pretty much up-to-date.
How are customer service and support?
The support from a competitor I've used is Oracle. My experience with Oracle support is that Oracle on-premises support, what it provides with Oracle Enterprise Linux, performs very well, and many of our customers believe that something from Oracle is more secure. When they compare Oracle with Red Hat, it has a much better support system and a much more secure posture than what we get.
I evaluate the customer service or tech support for Red Hat Enterprise Linux (RHEL) as needing improvement; addressing the tickets takes a little longer and there has been a lack of consistency. Not every engineer who handles a case handles it correctly. Everybody has a different way of handling the tickets. So, the support needs to be a little bit more streamlined.
How would you rate customer service and support?
Neutral
How was the initial setup?
My experience with the deployment of Red Hat Enterprise Linux (RHEL) has been smooth because back then we were on-premises and all our information used to be on-premises, rather than run them completely as we do now.
Which other solutions did I evaluate?
I have evaluated a couple of operating systems including Ubuntu, Oracle Linux, SUSE, and then came to Red Hat Enterprise Linux (RHEL) because Red Hat is considered the pioneer.
I have considered replacing Red Hat Enterprise Linux (RHEL) with another solution; specifically Oracle Linux.
If I were to switch, I would consider factors such as security and support.
What other advice do I have?
We are currently considering using the Ansible Automation Platform for configuration and patching; we are using a manual approach and a little bit of Ansible here and there, but not fully deployed an Ansible Automation Platform or command line approach. But today I had the experience in the lab with the Ansible Automation Platform. That looks truly promising. I hope to get a chance to do a proof of concept and show my company that this is the product we can use in the future.
I have used the in-place upgrades to migrate machines to a newer release of Red Hat Enterprise Linux (RHEL); I used LEAP which has been designed to upgrade Linux 7 to Linux 8, and it was smooth. I think that was truly good work, especially because it supports you in situations where you do patching.
The upgrade process for Red Hat Enterprise Linux (RHEL) is straightforward and we didn't have any problems.
We are planning on upgrading from Red Hat Enterprise Linux (RHEL) 6 and 7 to 8, though we do have some legacy applications that would not support it. However, other systems which are web servers or Apache, we are trying to upgrade them.
I haven't found any limitations in Red Hat Enterprise Linux (RHEL)'s security.
My assessment of the documentation offered by Red Hat Enterprise Linux (RHEL) is that Red Hat's documentation is top notch. You cannot compare that with SUSE.
My specific goals that led me to choose Red Hat Enterprise Linux (RHEL) include the security posture.
Current, I am using the standard lifecycle support add-on for Red Hat Enterprise Linux (RHEL); I think we are still sticking with the standard and haven't upgraded yet.
The advice I would give to a team considering Red Hat Enterprise Linux (RHEL) is that one of the new features that it has is promising, and everybody promises great things with new features. My overall rating for Red Hat Enterprise Linux (RHEL) is nine out of ten.
Has improved deployment processes and streamlined workload management without disruption
What is our primary use case?
The primary use case for our company is for deploying applications.
What is most valuable?
The most valuable aspect is for deploying applications.
The ease of use works well and is what I appreciate the most about the solution's most valuable features.
Red Hat Enterprise Linux (RHEL)Â has helped me to automate my process to mitigate downtime and workloads.
The solution has improved my organization, especially with the ease of deployment, as it's mostly just a better user experience for our users.
What needs improvement?
The challenges that we've had with different servers that don't have access to the internet require an installation, and keeping track of all the different versions on the different deployments is a challenge. I would love a feature that could manage the agent versions.
On the Ansible side, from what I've seen, there are certain templates and playbooks that can be used for specific use cases that I'd like to see in the next release.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux (RHEL)Â for a couple of years.
What do I think about the stability of the solution?
The stability and reliability of this solution is very good.
In the environments that I work in, I've had no downtime, crashes, or performance issues.
What do I think about the scalability of the solution?
It scales well with our growing needs and organization, and it's been pretty easy to spin up new servers as we require them.
What other advice do I have?
The other users of the solution in my company are probably more on the operation side.
I think it would be suitable for a couple more roles.
I've been made aware of some of the latest announcements that were made today; for a large organization, it takes a while to get there, so we might not be able to realize those for another couple of years, but it seems there are new features that are coming out.
I'm not sure if there was one specific feature that stood out to me today; I'd have to look back at my notes, but it seems there's more functionality that's being offered.
I would rate this review a 9.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has required no major changes while improving asset visibility and server onboarding
What is our primary use case?
I've been using Red Hat Enterprise Linux (RHEL) for four or five years now because I had a business with my cousin. We are Red Hat Partners. Easier integration is important because most customers we work with already have Red Hat. We use Ansible for discovery, primarily for ServiceNow. We also wanted to expand into the field of Maximo asset management. One customer, a big Red Hat partner, uses IBM Maximo, but that didn't work out because I have a business with my cousin and one of his partners parted ways, so I stayed with ServiceNow.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps solve pain points related to user account servers and onboarding certain servers. It's easier to use in my opinion and less complicated, especially for Ansible discovery.
Organizations need to know what assets they have because sometimes they have assets on the network and don't know what they are. With the solution, it's easier to discover the assets, what OS is running on them, sometimes location, warranty information, and serial numbers.
Regarding security requirements and considerations in using it in the cloud, I've seen a lot of virtual machines on the network, and no one knows anything about them. As soon as you deploy Ansible, you can know exactly what servers the virtual machine is running on, whether there's a warranty, serial numbers, naming convention, and all that, which makes it easier.
What needs improvement?
For now, Red Hat Enterprise Linux (RHEL) works fine for me. When I used it in the past, I don't see what I can improve now because it works the way I want it. There aren't any additional features that I think should be included in the future since you have AI now, and I think you are up to date.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux (RHEL) for four or five years now.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risk. When it comes to downtime, there are no worries, for example, when there's an issue or something is down, the response time is solid.
How are customer service and support?
Customer service is great, and there are several certifications and lots of certification options you can get for you and your team. Red Hat Enterprise Linux (RHEL) is also worldwide, and everyone knows it.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
Red Hat Enterprise Linux (RHEL) is easy. Compared to other companies, everything is there and it's easy. When it comes to price, I can say it's cheaper than certain solutions out there in Asia or overseas.
What other advice do I have?
This product is not purchased on the AWS Marketplace; we're helping sell our customers with our ServiceNow migrations, so we don't push or purchase anything from AWS Marketplace. Everything about Red Hat Enterprise Linux (RHEL) is online and it's easy to become a Red Hat partner. It's not hard. My cousin had the business with us and was already a Red Hat partner. It's easy to get the certifications, and they make everything easier. Red Hat Enterprise Linux (RHEL) is what most companies use before selecting it, and it's mostly worldwide use for that. That's what my cousin and I thought when he had the business. I would say the solution is an easier option overall. My overall rating for this product is 5 out of 5.