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    Control-M - Application And Data Workflow Orchestration

     Info
    Deployed on AWS
    Control-M simplifies application and data workflow orchestration on hybrid environments, from mainframe to multi-cloud, making it easy to build, define, schedule, manage and monitor production workflows, ensuring visibility and reliability and improving service level agreements (SLAs).
    4.3

    Overview

    Control-M simplifies workflow orchestration complexity, making it easy to define, schedule, manage and monitor complex application workflows, ensuring visibility, reliability and improved SLAs. It integrates, automates and orchestrates application workflows across on-premises, private and public clouds, so your jobs get delivered on time, every time. With a single unified view, you can orchestrate all your workflows, including file transfers, applications, data sources and infrastructure with a rich library of plug-ins. Easily provisioned in the cloud, Control-M leverages the ephemeral capabilities of cloud-based compute services. Using a Jobs-as-Code approach with REST APIs and JSON, workflows become versionable, testable, maintainable, and collaborative for developers and DevOps engineers as a part of their CI/CD pipeline.

    For organizations with mainframe modernization initiatives, Control-M integrates with AWS Mainframe Modernization Service to preserve the continuity of mission-critical business outcomes.

    BMC only sells Control-M via Private Offers and customized pricing, please reach out to BMC_Hyperscaler_Team@bmc.com  if you want to make a purchase.

    Highlights

    • Simplifies workflows across hybrid and multi-cloud environments.
    • Deliver data-driven outcomes faster by managing production data pipeline workflows in a scalable way.
    • In-depth workflow observability with intelligent predictive analytics and reports

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Rhel 9

    Deployed on AWS
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    Buyer guide

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    Pricing

    Control-M - Application And Data Workflow Orchestration

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Per instance
    Base license - Requires additional licensing based on capacity.
    $10,000.00

    Vendor refund policy

    Please see your license agreement

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    When your instance is created, log in as ec2-user to the the EC2 instance. You will be prompted to enter the required parameters to complete the installation. Parameters such as username and password. You can use any of values for the initialization questions , below an example for input: Pg sql database admin password - manager Retype password - manager Controlm database user - emuser Password - empass Retype password - empass Controlm server database owner - ctmuser Password - ctmpass Retype password - ctmpass

    After the installation process is finished, Control-M runs using the local PostgreSQL server. To start using Control-M, once your AMI or stack is running, wait a few minutes for Control-M to initiate and then navigate to: https://<DNS>:8446.

    Support

    Vendor support

    BMC provides documentation and general support at our BMC DOCs site. We also offer direct support plans and support from BMC Partners. For more information please visit 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By BMC Software Distribution B.V.
    By Workato, Inc.

    Accolades

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    Top
    25
    In ELT/ETL
    Top
    50
    In Data Warehouses, ELT/ETL
    Top
    10
    In Sales & Marketing

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Workflow Orchestration
    Supports complex application workflow orchestration across on-premises, private, and public cloud environments
    Infrastructure Integration
    Provides a comprehensive library of plug-ins for integrating file transfers, applications, data sources, and infrastructure components
    Jobs-as-Code Methodology
    Enables workflow definition using REST APIs and JSON, supporting versionable, testable, and collaborative workflow development
    Hybrid Environment Support
    Seamlessly manages workflows across multiple computing environments, including mainframe and multi-cloud infrastructures
    Predictive Analytics
    Offers intelligent workflow observability with advanced predictive analytics and comprehensive reporting capabilities
    Workflow Orchestration
    Automates and integrates complex data and application workflows across heterogeneous technology environments
    Multi-Cloud Support
    Enables workflow management across on-premises, public, private, and hybrid cloud infrastructures
    Workflow Observability
    Provides intelligent predictive analytics and comprehensive reporting for workflow monitoring and management
    Plug-in Ecosystem
    Includes a rich library of plug-ins for integrating diverse file transfers, applications, and data sources
    Pipeline Management
    Supports scalable management of production data pipeline workflows with comprehensive orchestration capabilities
    Workflow Orchestration
    Low-code, no-code platform for building and managing powerful AI-driven automation workflows across multiple applications
    AI Agent Capabilities
    Intelligent agents that understand intent, adapt to business processes, and collaborate with humans and other agents dynamically
    Cloud Native Architecture
    Auto-scaling execution environment supporting continuous learning and adjustment of AI workflows without operational overhead
    Multi-Application Integration
    Seamless connection and automation across SaaS, on-premises, and cloud applications including AWS services like S3, SQS, RDS, and Lambda
    Event-Driven Automation
    Reactive workflow design enabling near real-time decision making with optional human oversight for critical business processes

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    43 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    16%
    67%
    16%
    0%
    0%
    17 AWS reviews
    |
    26 external reviews
    External reviews are from PeerSpot .
    reviewer2794137

    Automation has improved operational visibility and has supported reliable business processes

    Reviewed on Dec 30, 2025
    Review from a verified AWS customer

    What is our primary use case?

    I work with Control-M  from a commercial aspect and engage with IT and operation teams across different industries, which gives me direct exposure to how Control-M  is used in real production environments. My role is to deliver tangible value to these teams.

    What is most valuable?

    The valuable features of Control-M depend on the specific customer needs. Some customers have business-critical processes, strict SLAs, and hybrid or multi-cloud environments where Control-M provides end-to-end visibility of all these processes. Control-M also offers different modules, such as MFT , which allows users to transfer files with the tool. As a commercial professional, I cannot personally attest to specific features since I do not typically use the tool directly, but I can share what customers have told me they value about the product.

    What needs improvement?

    As a commercial professional, I think one of the downsides of Control-M is that not all people know they can use a tool such as Control-M, and they think that Control-M is going to be very expensive, which is the reason why they don't want to use it or seek more information about it. However, when they are accustomed to using this type of tool or Control-M as a scheduler, they feel better with it and with their role inside their enterprise. For example, if they don't have any scheduler, they don't know that they can use a scheduler to automate different business processes. When they recognize that they can use this type of tool, one of the objectives is to reduce costs. They may spend money in the short term, but in the medium or long term, they will probably have more benefits than risk.

    Control-M has everything that a person needs because the problem is not high cost. Control-M is available on-premises and in the cloud, and they are having more apps every week with the app integrator. I don't have anything that I dislike about Control-M. Possible areas for improvement could include documentation, configuration, and pricing. Being more flexible and having out-of-the-box reporting for business stakeholders would be beneficial. Continuing to simplify licensing and packaging for smaller customers would also help improve customer conversations. Reporting  is often mentioned as an area where Control-M could continue to evolve. Many customers would appreciate more out-of-the-box business-friendly reports. Control-M has operability with SLA-focused reports, but developing something with less customization would be better.

    For how long have I used the solution?

    I have been using Control-M for more or less two years.

    What do I think about the stability of the solution?

    I think that some instability is normal because everything is in the cloud, and I can remember a few months when the AWS  cloud crashed. If you see the SLA reports or responses from different customers, they are very happy with the tool. Control-M achieves more or less 98% or 99% uptime in the cloud, which is a fantastic rate. I think 100% is impossible to achieve, and 99.8% is a good number.

    What do I think about the scalability of the solution?

    Control-M, developed by BMC, which was previously part of BMC Helix and is now BMC Software, is focusing on Digital Business Automation processes. They are developing many different modules in Control-M, and the scalability is fantastic. Probably in a couple of years, Control-M is going to be the best scheduler. Currently, they are competing with other schedulers such as Redwood, Broadcom, and Stonebranch , but in a couple of years, maybe one or two years, Control-M is not going to have any competitors.

    How are customer service and support?

    I have used technical support from BMC when we need to do demos for instances in the BMC tool. The technical support team are very good professionals and they do their jobs excellently. Since I don't use Control-M directly, if I have a problem with Control-M, the technical team from my enterprise would need to talk with the technical team from BMC. I usually talk with the commercial team from BMC rather than the technical team. I talk with the technical team when I need to make a demo, proof of concept, or proof of value, and we need to customize the future instance for the client. If I need to rate the technical support from BMC, I would give them a 10 because whenever I want to do something with them, they answer me, and I am very happy with them.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I don't use any alternative schedulers. I know that you can talk about Redwood, Broadcom, or Stonebranch , but I don't use any one of these schedulers.

    How was the initial setup?

    I don't have a lot of contact with deployment. Probably if I think about some customers, they tell me that there is also interest in simplifying upgrades and environment standardization, particularly for organizations with multiple Control-M instances. If you talk with a small customer, they are going to be happy with deployment, upgrades, or the environment.

    Control-M has an upgrade more or less every year or every two years. If you want to use the latest upgrade, you need to upgrade your tool.

    What about the implementation team?

    The implementation team depends on the person doing the deployment.

    What's my experience with pricing, setup cost, and licensing?

    The current pricing is good. Other vendors such as Broadcom are increasing their prices, so right now, Control-M is not one of the highest-cost schedulers. My customers have never told me anything negative about the pricing or licensing. BMC can be very amenable with the pricing of the tool. I have small customers, and I think that is a good point of view because they think they can't have the budget for a tool such as Control-M, but they do have the budget. Control-M is a tool for every kind of customer. You can sell Control-M for 15K on-premises and you can sell it for 7 million or 11 million. I think that people need to change their thinking because Control-M is not just an expensive tool. It is a tool for everyone, for every enterprise.

    Which other solutions did I evaluate?

    I would rate Control-M at nine.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Craig Parnell

    Workflow orchestration has reduced manual effort and now supports complex hybrid integrations

    Reviewed on Dec 17, 2025
    Review from a verified AWS customer

    What is our primary use case?

    Control-M  is used for scheduling, specifically scheduling application jobs. We have always been using Control-M , as we inherited it. We work with all technologies within the business using Control-M, including WebMethods, Axway, and IBM MQ . In the managed file transfer space, using Control-M, I find that it is not as user-friendly as other products available for MFT .

    What is most valuable?

    The best features in Control-M are its ease of use and robustness; it is very feature-rich, which is what we use it for—scheduling. It is easy to integrate Control-M with technologies for our DataOps and DevOps processes as things change. The integration aspects of Control-M are out of the box, so they are straightforward to use. From using Control-M, I have seen improvements as they grow with the versions; with the newer versions come enhanced functionalities, such as the latest version allowing access through a web GUI instead of the client GUI that you have to install, which is quite helpful because you can access it from anywhere.

    What needs improvement?

    We are not on the latest version of Control-M; we currently have version 20 and 21.

    For how long have I used the solution?

    I have been using Control-M for 10 years.

    What do I think about the stability of the solution?

    Regarding stability with Control-M, I would rate it nine out of ten for downtime, bugs, and glitches.

    What do I think about the scalability of the solution?

    Control-M is very scalable, and I would rate it a nine.

    How are customer service and support?

    I would rate the vendor's technical support for Control-M as a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have tried to look at other products, but there is no other product out there that does what it needs to do as Control-M does, which is why it is still around—it simply does what it needs to do.

    How was the initial setup?

    The deployment of Control-M was quite complex to get in, but once it is in, it does what it needs to do. It took weeks to get Control-M deployed.

    What about the implementation team?

    Control-M requires maintenance from our end, as we have to perform patching whenever needed, but that does not happen very often—probably once a quarter. Patching for Control-M is easy.

    What was our ROI?

    I have definitely seen a return on investment with Control-M in terms of time and resources, but I cannot speak to the financial aspect—I do not know. I would estimate that I have saved perhaps 20% to 30% on time and resources using Control-M.

    What's my experience with pricing, setup cost, and licensing?

    From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.

    Which other solutions did I evaluate?

    We looked at AWS  products for scheduling with Control-M; I cannot remember the actual name of the scheduling tool at AWS , but it is nowhere near as advanced as what we need.

    What other advice do I have?

    Approximately 100 users work with Control-M. They are not all Australia-based; some users are from India, so we have offshore resources as well. My relationship with BMC is both transformative and transactional. Regarding the transformative aspect, I have impressions of BMC as both because we partner with them; we might not be strategic partners, but we value their advice all the time—not just product advice, but sales as well. We consider ourselves a partner with the vendor, but I do not know if we are officially a signed partner; we are a partner at the base level. When I refer to our relationship with the vendor, we are considered an entry level partner; we are not a reseller, so we cannot resell their products, but we are partners and we consult while using their products internally and with customers to support their customer base. Our clients are generally enterprise businesses. I would recommend Control-M to other users; I know they are going all web-based, which they believe is the best way to go, but I can tell you that everybody I have spoken to has said the contrary—they actually prefer the client GUI that you can install, which is easier to use and more feature-rich, while the web GUI is very hard and difficult to navigate through. I have rated this review a nine out of ten overall.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Packiyaraj Raja

    Saves significant weekly effort by automating job scheduling and ensures immediate task transitions

    Reviewed on Nov 19, 2025
    Review from a verified AWS customer

    What is our primary use case?

    Control-M  is used to run Oracle scripts with scheduled jobs including monthly, weekly, and yearly schedules. Around 50 or more jobs are run every week. Control-M  connects to the database, triggers all procedures, performs the operation, and generates the final report. The log is sent to mailboxes detailing how the process went, any issues, or any errors. If there are issues, the mailbox is checked; otherwise, a message indicating successful completion is received along with statistics such as how much time the process took and which processes were run. Jobs are scheduled once, Control-M jobs are created, timing is set up, and the jobs fire automatically at the particular time.

    Control-M is used to connect to Oracle products, and through Control-M, a Tableau dashboard is maintained. Most of the scheduling jobs use Control-M to schedule. Control-M helps all products, making it a utility that can be used wherever scheduling features are needed. It is not just for DevOps, databases, or front-end applications; it can be used anywhere without manual intervention to perform particular activities. Wherever there is an opportunity for scheduling jobs, Control-M is the first option.

    For migration, Control-M is considered very good. Once all the source and target details are configured in Control-M, it can automatically migrate data. It requires proper configuration and specifying the necessary changes for target technology along with the source system scripts. If properly configured, the complete migration can be triggered end to end. Data migrations and reporting, along with all scheduling activities, can be efficiently managed.

    What is most valuable?

    The best features in Control-M include sending emails to mailboxes after the process is completed and providing proper acknowledgement reports. The timing is impressive; it connects very fast and performs activities efficiently. The UI is very friendly, making it easy to configure jobs in Control-M. If core technology scripts are available, creating Control-M jobs is a five-minute task. The GUI is very friendly, which simplifies task assignment, scheduling, canceling, and all these operations, making it easily navigable.

    Every week, 50 jobs are run using Control-M. If those 50 jobs were being run manually, it would take more than a week. Through Control-M, the jobs are able to be scheduled within two days, saving around five days of effort.

    Before Control-M, jobs would be run on Friday evening so that the process would end by Sunday night, allowing the business to start on Monday. Without Control-M, everything would have to be run manually throughout the week. Thanks to Control-M, around five days are being saved. Otherwise, old data would be received for the current week's business, but now the latest data is received.

    What needs improvement?

    Control-M has room for improvement in displaying dashboard-like graphical reports once processes are completed. For example, after scheduling 50 jobs, if a dashboard showing the completed scripts, status, and time taken is displayed within Control-M itself, it would be very helpful. Currently, mailboxes are checked for reports; if it were in Control-M, anyone could check it. Only those configured with specific mail IDs receive emails, so if a few members are not set up, they will not see the reports. If it were available in Control-M, those users could directly check the dashboard.

    For how long have I used the solution?

    Control-M has been used for the last two years from the beginning of the project level. Earlier, it was already there in Control-M that the client was using.

    What do I think about the stability of the solution?

    The same score for stability is a nine out of ten.

    What do I think about the scalability of the solution?

    Control-M is capable of handling a large volume of processing if the necessary memory space is provided to the server.

    How are customer service and support?

    Great support is received, with a rating of nine out of ten.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    Control-M would definitely be recommended because it saves a lot of time. If everything were being done manually, it would take a lot of time to run and validate scripts. If everything is configured in Control-M, even non-experts like front-end staff can trigger jobs, making it simple. It is a one-time configuration, and anyone can trigger it. That is the best part; significant time is saved, and there is no waiting time; the next process starts immediately once the current one is completed. If dependencies are set in Control-M, it starts the next task automatically. That is why Control-M is highly recommended for scheduling.

    The client is a big enterprise client.

    Control-M requires occasional maintenance, maybe yearly or once every six months for upgrades. A Control-M team manages activities such as maintenance every six months or once a year, including cleaning up scripts or memory.

    Around 15 members are using Control-M.

    The overall review rating for Control-M is ten out of ten.

    reviewer2775462

    Has supported fast integration with cloud technologies and streamlined complex job management through a user-friendly interface

    Reviewed on Nov 07, 2025
    Review provided by PeerSpot

    What is our primary use case?

    Control-M  is used as a job scheduler. Initially, when started, it was more or less used as a batch scheduler. It has evolved over time so much that even the name has been changed to Control-M  Workload Automation , which completely justifies its name. It is not just a scheduler anymore; it does many more things than just a scheduler.

    What is most valuable?

    Control-M, especially, is quick to the market with all the new products that are coming up, be it the integrations or the capabilities that are emerging. Any new technology that comes up in any stream such as AWS  or Azure  or GCP is addressed quickly. Control-M is very fast to the market when compared to other schedulers or other vendors where they develop these integrations and the rapid release of these integrations. The target is around three to five integration releases within a month, which is best in the market. The support that is received when a case is raised is really quick and very helpful when compared to others.

    The best features of Control-M are highlighted by its GUI, which is a game-changer because it is so user-friendly. Any person who is logging into Control-M for the first time will know what each option or the parameter is. It is so self-explained, eye-catching, and very easy to use. Currently, Control-M is moving away from the thick client to the web client, which also maintains the same user-friendliness. Another key feature is that it keeps up to the market standards with respect to security, compliance, and everything. All the capabilities are available, and it is just a drag and drop of each to create jobs. In this DevOps world, integration with the DevOps pipelines is possible where job creation can be automated as well.

    It is very easy to integrate technologies for DataOps and DevOps processes as things change, not only for DevOps processes but for any other tools in the market. There are more than 100 plus integrations that are already built within Control-M where you can just drag and drop to create and have a centralized view of all these jobs, be it ETL jobs, data lake jobs, or ADF jobs. Adding these dependencies and having a centralized view is something that Control-M thrives on. If any issues are faced during this process, the support model and documentation around it are very clear and abstract.

    Control-M has helped businesses positively, especially when started as a scheduler without exploring most of the modules that were available. Over the last eight years, the first benefit was that when integrating with a DevOps process to maintain version control, a client had an in-built macro or PowerShell script which was incompatible when the version was upgraded. Standardizing it using the Workflow Change Manager, which promotes jobs between environments, was suggested. Control-M's Application Integrator  helps to create custom job types rather than using in-built job types, which helped develop around 150 or 200 jobs with that approach. Control-M also offers a conversion tool that allows conversion of jobs from other tools to Control-M without requiring costly professional services.

    What needs improvement?

    There are areas for improvement, especially with the transition from the thick client to the web GUI. While Control-M's main game-changer is its GUI, the current web interface is less user-friendly than the thick client. A Windows client option should be maintained for flexibility, as it caters to users who prefer different interfaces.

    For how long have I used the solution?

    Control-M has been used for 15 years.

    What do I think about the stability of the solution?

    Control-M as a tool is very stable. However, stability can be affected by how the environment is set up, including network stability, storage, and database factors. Control-M itself is robust, and it would receive a rating of 10.

    What do I think about the scalability of the solution?

    Control-M is a scalable solution, and its scalability would receive a rating of 10.

    How are customer service and support?

    When a case is raised, the response that is received is really quick and very helpful when compared to others.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Conversion of jobs from other scheduling tools to Control-M has been done. Jobs have been converted from Dollar Universe and TWS, IWS Maestro as they call it, to Control-M. There is working experience on Maestro and Dollar Universe as well.

    How was the initial setup?

    Deploying Control-M is straightforward; as long as you know how to deploy it, the first attempt may be more difficult compared to subsequent ones. Documentation and support are readily available, making the overall process easy.

    What's my experience with pricing, setup cost, and licensing?

    Compared to other vendors, Control-M is quite costly. However, all good things come with a good cost. The features, speed to the market, and quality justify the higher expense. Control-M may need to rethink how to make it more cost-effective because while many clients appreciate the tool and its features, the current economic climate and desire for cost optimization lead some clients to consider other options that may solely meet their scheduling requirements at a lower cost.

    What other advice do I have?

    Control-M does require maintenance, especially for the VMs in both on-prem and Azure  environments, which need to be patched regularly. A separate team handles automated patching, and there is a move away from on-prem to have everything on a single cloud instance.

    Maintenance is easy overall; applying patches does not take much time. The technical aspect of upgrading or patching is minimal, but the process around it can take longer. Gathering concurrence from job owners for downtime and executing the patching process usually takes time, even though the actual installation is quick.

    Control-M would be recommended if you are looking for a scheduling or workload automation solution and are not overly concerned with cost but want to utilize features to enhance your estate and maintain a centralized view. This review has been given an overall rating of 9.

    Seth Naitram

    Provides critical workflow automation and frees teams to focus on high-value tasks

    Reviewed on Nov 06, 2025
    Review provided by PeerSpot

    What is our primary use case?

    Control-M  manages pretty much everything in our hemisphere, helping us meet our financial regulatory obligations, file transfers, running scripts, PowerShell, and SQL, making it critical to our day-to-day operations.

    Control-M  supports our DataOps and DevOps initiatives by providing an avenue for our DevOps teams to problem-solve in an easy way, giving them a platform to build on rather than having to start from scratch.

    What is most valuable?

    The measurable benefits or improvements we've achieved with Control-M are critical in the finance industry, as it keeps us on target with all regulatory requirements. Without Control-M, I don't know where we'd be, and if we shut it off, the business would probably run for about six hours before we faced serious issues, highlighting its role as a key component to our success.

    Control-M has definitely enabled new capabilities and business processes that weren't possible before, allowing us to go to other departments and problem-solve for them, eliminating manual tasks that have been done for years. Departments now benefit from not even needing to look back at whether a task is being done since the information is readily available, providing them more time in their day for productivity and enhancing life for our customers.

    What needs improvement?

    Control-M is a great product already, but everything can do with a bit of improvement. Personally, I'd like to see a little bit more color in the web interface, and in terms of its technical ability, the one thing I would be critical about is a bit more user-friendliness with the reports and the way we input information into it.

    For how long have I used the solution?

    I've been working with Control-M for three years.

    What do I think about the stability of the solution?

    Once we have tested things and gotten them into play, during the three years that I've been working with Control-M, I've encountered only one problem, and BMC's support has been quite good, allowing us to solve that issue quickly and easily.

    How are customer service and support?

    Once we have tested things and gotten them into play, during the three years that I've been working with Control-M, I've encountered only one problem, and BMC's support has been quite good, allowing us to solve that issue quickly and easily.

    How would you rate customer service and support?

    Neutral

    What was our ROI?

    The biggest return on investment from using Control-M, from my point of view, is the ease of use and the time it gives our employees back in their day to be more productive.

    What other advice do I have?

    I would give Control-M a very good rating in building, scheduling, managing, and monitoring workflows. It is pretty easy to use, and we have taken people without any type of formal training and been able to get them into using Control-M fully as a scheduler within weeks, proving its ease of use. In terms of its use for scheduling and building, it provides options, and it comes back to having flexibility, which is appreciated by anyone who has worked in the build area. With all the plug-in options and various job types that you can create, it increases the flexibility and the avenues available for using Control-M as a solution.

    I've not had much interaction with licensing. In terms of costs, I think in life you have to pay for what you want, and generally, if you want quality, you've got to pay for it, but in my limited knowledge of pricing outside of Control-M and BMC, I think it is competitive, recognizing there's not a lot out there like Control-M, making it difficult to determine what the price should be as it is a critical piece of work worth its value. I would rate this product an 8.5 out of 10.

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