Daon's IdentityX Saas provides digital onboarding across multiple channels. Today's users browse and take action across multiple devices and channels. IdentityX is built to provide identity verification from desktop to mobile; how, where and by what preferred device at any time. Document verification and biometric matching is designed specifically for the web, aligned with all preferred user devices to provide more successful verifications, less exceptions and an overall better experience for the client. Works out of the box or can be customized, with your own logos and branding, verification steps and customized rules.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing uses a single contract dimension: a Minimum Annual License Fee for ID Verification and Proofing requests. You commit to a yearly license rather than paying per transaction as you go. The fee sets a floor tied to verification request volume over a 12-month term. Because there is one dimension, pricing does not vary by tier or instance size. Your annual commitment covers the identity verification and proofing capability, which checks identity documents and matches them to a facial biometric during onboarding. Contact the vendor to size the request volume for your organization.
Top-of-mind questions for buyers
What counts as one request under the ID Verification/Proofing dimension?
A request maps to a single identity verification event during onboarding. The system captures an identity document and a facial photo, checks both are live and unaltered, then matches them. Each such verification run counts as one request toward your annual volume.
What happens to cost if my verification volume exceeds the committed minimum?
The dimension sets a Minimum Annual License Fee, which acts as a volume floor for a 12-month term. Usage above the committed level is not detailed in the pricing table. Contact the vendor to confirm how additional request volume is priced or handled.
Are re-verifications for account recovery counted as new requests?
Account recovery can repeat the original verification process when a stored biometric template is not used. Each repeated verification run would function like a new request. The pricing table does not separate recovery events, so confirm counting rules with the vendor.
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Web-based biometric authentication and verification capabilities for identity proofing
Document Verification
Document verification functionality integrated with biometric matching for identity validation
Multi-Channel Onboarding
Digital onboarding support across multiple channels and devices including desktop and mobile
Platform Configurability
Configurable platform allowing customization of verification steps, rules, logos, and branding
Cross-Device Identity Verification
Identity verification functionality optimized for multiple devices and user-preferred channels
Compliance and Certification Standards
FedRAMP High Authorized, Kantara-certified, and NIST 800-63-3 compliant
Biometric Authentication and Liveness Detection
Government-grade biometrics with liveness detection capabilities for identity verification
Advanced Fraud Detection
Deepfake, injection, and presentation attack detection to prevent account takeover and synthetic identity attacks
Global ID Document Support
Support for 4,000+ ID document types across 183+ countries
Privacy-Preserving Architecture
Zero centralized PII storage with privacy-by-design architecture that maintains user data control
Document Authentication
Verification of identity document authenticity and validity through automated analysis of driver's licenses, passports, and other ID types from 200 countries and territories.
Biometric Face Matching
Face-based biometric comparison between user selfie and ID document photo with liveness detection to identify spoofing attempts including photos, pre-recorded videos, and deepfakes.
AI-Driven Fraud Detection
Machine learning models trained on over 1 billion transactions to identify fraud patterns, detect sophisticated threats, and calculate risk-based decisions with automated approval or rejection in seconds.
Multi-Step Verification Process
Three-stage verification workflow combining ID document authentication, biometric liveness verification, and risk-based decision making with customizable risk tolerance thresholds.
Regulatory Compliance Support
Automated compliance with Know Your Customer (KYC), Anti-Money Laundering (AML), age verification, and data privacy regulations including BIPA and GDPR requirements.
Relationship first partnership with focused deliveries on meeting customer needs.
Reviewed on Aug 24, 2026
Review provided by G2
What do you like best about the product?
Communicate well, both in terms of frequency and content. Easy to understand and responsive!
Inquisitive - asks questions to ensure they get it right.
Willing to solve hard problems and deliver tailored solutions that meet your needs.
What do you dislike about the product?
I have nothing negative to say about Daon
What problems is the product solving and how is that benefiting you?
Daon is helping us better understand the verifiable credential ecosystem and how it impacts the future of payments and authentication.
Martín B.
Comprehensive, Secure, and Highly Adaptable Biometric Engine
Reviewed on Aug 19, 2026
Review provided by G2
What do you like best about the product?
The IDX back-office is very comprehensive. The validation processes are highly secure. The platform is highly adaptable to various types of implementation.
What do you dislike about the product?
The IDX back-office configurations are difficult to understand without assistance. There is a lack of support for SDK integration. It is difficult to reach a definitive resolution when submitting a ticket.
What problems is the product solving and how is that benefiting you?
Securely identify customers using both facial recognition and fingerprints across various platforms and devices. Prevent banking fraud (including AI-driven injection attacks).
Financial Services
Daon’s Team Works Closely to Deliver the Right Solution
Reviewed on Aug 14, 2026
Review provided by G2
What do you like best about the product?
Daon and it's team work closely with their customers to understand their specific needs so they can find the solution that works best for them.
What do you dislike about the product?
There is nothing specific that I "dislike".
What problems is the product solving and how is that benefiting you?
We work with them to help assure that our members are authenticated in our contact center.
Banking
Top-Notch Products and a Great Team to Work With
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
Great team to work with, and their products are top-notch.
What do you dislike about the product?
Nothing comes to mind. We've had good experiences with them.
What problems is the product solving and how is that benefiting you?
Voice biometrics for our members is a valuable, time-saving tool for authenticating them on the phone.
John E.
Effective Product with a Great Team Experience
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
This is an effective product, and the team has been great to work with.
What do you dislike about the product?
Nothing specific comes to mind. Overall, the experience has been great.
What problems is the product solving and how is that benefiting you?
Identity management and verification are integrated into our cybersecurity platform. It brings our solution together while adding an extra layer of protection.