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    Identity Verification

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    Deployed on AWS
    Know and trust that your customers are who they say they are. Jumio automates the online identity verification process to help prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience. Before you do business with a new user, it is important to verify that their identity document is valid and not fraudulent. But what if the ID is legitimate but belongs to someone else? Identity Verification is a critical step in stopping identity theft and protecting good customers from deepfakes and bots used in account takeovers. Jumio Identity Verification solutions use artificial intelligence, machine learning and biometrics to automate the verification process and help companies improve conversion rates, comply with AML and KYC regulations and better detect fraud - all while delivering a definitive, risk-based answer in seconds.
    4.1

    Overview

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    Jumio helps you to know and trust your customers online throughout the entire customer lifecycle. Our platform provides services that verify the identities of new and existing users, assess risk and detect fraud while meeting compliance mandates.

    Why Identity Verification? Before you do business with a new user, it is important to verify that their identity document is valid and not fraudulent. But what if the ID is legitimate but belongs to someone else? Identity verification is a critical step in stopping identity theft and protecting good customers from deepfakes and bots used in account takeovers.

    How it Works The identity verification process involves three steps. ID Check: Is the ID document (e.g., drivers license or passport) authentic and valid Selfie + Liveness Check: Using highly advanced face-based biometrics, we compare the users selfie to the photo on the ID document. We can detect with a high degree of accuracy whether the selfie is of a living person who is physically present - not a spoofing attempt such as a photo, pre-recorded video or sleeping person - and that it is the same person shown on the ID. Risk-based Decision: Jumio calculates the fraud risk and approves or rejects the identity transaction in seconds based on the customers predefined risk tolerances.

    Benefits Jumios solutions provide a number of critical business benefits, including: Onboard good customers faster. Jumios advanced identity solutions minimize friction for legitimate users, creating a streamlined onboarding process that is loved by users and loathed by fraudsters.

    Prevent fraud and financial crime. With the rise of generative AI, the only solution is to fight AI with AI. At Jumio, we continually research, develop and embed cutting-edge technologies into our solutions to stay at the forefront of fraud detection, compliance and UX.

    Meet compliance mandates. As global regulatory requirements and competition tighten, it is imperative to meet Know Your Customer (KYC), Anti-Money Laundering (AML), age verification and data privacy (e.g., BIPA, GDPR) requirements without sacrificing the user experience.

    Industries Our solutions are used by a wide range of companies across the globe, including: Financial services Online gaming & sports betting Sharing economy Cryptocurrency exchanges Healthcare Travel Mobility Education Public Sector Telcos

    Why Trust Jumio? The security of your business, reputation, and customer accounts is on the line. Choose the company with the most experience, the deepest commitment to innovation, and the best ability to fight rapidly changing threats - today and in the future.

    When trust matters, choose Jumio.

    Highlights

    • Superior, AI-driven technology. Jumio has hundreds of patents and is constantly evolving to stay ahead of deepfakes and other sophisticated fraud technologies. Our automation is second to none with advanced intelligence driven by processing over 1 billion transactions to date.
    • Unmatched quality and accuracy. We detect more real fraud and create fewer false positives. Our ML models are enriched with the largest production data sets available to help eliminate bias and foster inclusion.
    • Size and scale. We process the most transactions worldwide on a daily basis than any of our competitors. We are processing verifications of over 5,000 ID types from 200 countries and territories across multiple industries. We can scale dynamically to meet the fluctuation requirements of the largest enterprise customers.

    Details

    Delivery method

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Identity Verification

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    25,000 Verifications
    Jumio Go - 25,000 transactions
    $37,500.00

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

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    Software as a Service (SaaS)

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    Ratings and reviews

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    4.1
    45 ratings
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    45 external reviews
    External reviews are from G2 .
    Financial Services

    Secure, Fast Verification—Could Be More Flexible With Clearer Support

    Reviewed on Nov 04, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Jumio is its innovative approach to digital identity verification, combining advanced technology with a strong focus on security and user experience. I appreciate how it helps businesses prevent fraud while making the verification process simple, fast, and reliable for customers.
    What do you dislike about the product?
    One area for improvement could be making the identity verification process more flexible and user-friendly, especially when users experience technical issues or have difficulty verifying their documents. Faster support and clearer guidance during these situations would help create an even better customer experience.
    What problems is the product solving and how is that benefiting you?
    Jumio helps solve the challenges of identity verification and fraud prevention in digital transactions. It makes it easier to verify identities securely and efficiently, reducing the risk of fraud while saving time and simplifying the onboarding process. This benefits me by making online services more secure, convenient, and trustworthy.
    Youssef N.

    Innovative AI Fraud Prevention, Though Verification Can Feel Complex

    Reviewed on Nov 04, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate Jumio’s innovative use of AI and technology to help prevent fraud, strengthen digital trust, and make online transactions safer and more seamless for both businesses and customers worldwide.
    What do you dislike about the product?
    I don’t have anything I dislike about Jumio. That said, the verification process can sometimes feel complex, which may create friction for users and affect the overall customer experience.
    What problems is the product solving and how is that benefiting you?
    Jumio helps prevent identity theft, fraud, and financial crime by making digital identity verification faster and more secure. For me, this means online transactions feel safer, risks are reduced, and I have greater confidence when using digital services.
    Tamirlan B.

    Simple, Secure Identity Verification with Clear Step-by-Step Guidance

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Jumio is the simple and straightforward identity verification process. The instructions are clear, and the steps are easy to follow. It makes identity verification convenient while maintaining a good level of security.
    What do you dislike about the product?
    One thing that could be improved is the verification process when uploading documents or taking photos. Sometimes it may take a few attempts to get the right image quality. Clearer instructions and faster feedback would make the overall experience smoother and more convenient.
    What problems is the product solving and how is that benefiting you?
    Jumio helps solve the challenges of identity verification and online security. It makes it easier to confirm identities digitally without needing to visit a physical location or submit documents manually. This can save time, simplify the verification process, and reduce the risk of identity fraud.
    Anonymous

    Easy-to-Use ID Checks That Support AML Work

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    I use Jumio for anti-money-laundering work and ID checks, and it helps me a lot throughout the day. I think it’s very easy to use, and I get a clear view of the ID needed for checking. The initial setup was pretty easy and wasn’t difficult.
    What do you dislike about the product?
    I think Jumio should be marketed more because it’s still not as mainstream as it should be. Hopefully, it will succeed worldwide with time.
    What problems is the product solving and how is that benefiting you?
    I use Jumio for identifying IDs.
    Daniela S.

    A reliable partner for security teams

    Reviewed on Oct 22, 2026
    Review provided by G2
    What do you like best about the product?
    Jumio makes ID verification fast and reliable, which is a plus in terms of security and UX. The process is intuitive and reduces friction, making onboarding seamless.
    What do you dislike about the product?
    I feel like the failure in correctly recognizing documents can make the process frustrating too often, as well as sometimes having to repeat certain steps.
    What problems is the product solving and how is that benefiting you?
    Jumio solves identity verification and, most importantly, fraud prevention, which helps me reduce manual checks, meet compliance requirements and improve security.
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