Sold by: IBM Software
Deployed on AWS
IBM Verify Identity Access helps organizations take back control of their access management system by managing access across many common scenarios with a single solution. With its ability to be deployed anywhere at any time on any infrastructure, Verify Identity Access V10.0.0 can accelerate any organizations' digital transformation journey.
4.3
Overview
IBM Verify Identity Access is an enterprise access management solution and as they become more aware of and driven by digital transformation policies, Verify identity Access V10, with multiple deployment models, can support each stage of digital transformations.
Workforce: Provide modern and secure experiences to employees to increase their productivity
- Single-sign-on (SSO): Provide modern SSO across all applications, including AWS resources. This also considers legacy SSO experience
- User Directory: Manage users and groups through a scalable and elastic directory while also co-existing with existing directories as needed
- Advanced Authentication: Deliver Passwordless Passkey authentication or rollout second-factor authentication across the enterprise for additional security measures
- Risk-Based Access: Balance user experience with security through risk user scoring
Consumer: Provide a digital-first experience that is secure and frictionless for consumer, citizen, and classroom interactions
- Authentication: Enable sign-on experiences for omni-channel web and mobile experiences with multi-factor authentication
- Authorization: Provide granular, attribute-based policies to control resource access
- API Security: Advanced protocol support for Open Banking/Financial Grade APIs and OpenX architectures
- User Self Care: Provide a range of native USC operations, that is fully customizable and extensible to meet any requirement
- User Directory: Manage and scale users are they grow through simple administration experiences
For more information, visit https://www.ibm.com/verify
Highlights
- Self-hosted Access Management solution with no SaaS dependencies: You are in control of the deployment.
- Supports the latest in modern authentication mechanisms (including Passkeys) to protect your organization against rising threats.
- Deliver a seamless single sign-on experience to save time and money for your users.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Verify Access | 1000 users | $35,760.00 |
Dimensions summary
This listing has one pricing dimension based on the number of users. You buy access in blocks of 1,000 users under a contract term. Pricing scales with your user count, so you add more user blocks as your needs grow. The product provides identity and access management, covering identity governance, access management, and runtime identity security controls across hybrid cloud. There are no separate tiers or add-on dimensions to choose from. You commit upfront for the covered users during the contract period.
Top-of-mind questions for buyers
Each user is a distinct identity managed by the platform. This includes human accounts and can extend to non-human identities the platform governs. The block covers 1,000 such identities. You count every unique identity that uses identity governance, access management, or runtime security controls.
You add more user blocks to raise your covered count. Pricing scales with the number of blocks you purchase. Each block covers another 1,000 users under the contract. You commit to the covered users for the contract term rather than paying per actual login.
This is a contract dimension, not usage-based. You commit upfront for a set number of user blocks over the contract term. Charges do not vary hour to hour or by login activity. Your bill reflects the user blocks you buy, regardless of daily usage swings.
www.ibm.com
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Vendor refund policy
All orders are non-cancellable and all fees and other amounts that you pay are non-refundable. If you have purchased a multi-year subscription, you agree to pay the annual fees due for each year of the multi-year subscription term.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Given the nature of always on, global interactions, our IBM Verify Identity Access support team provides the expertise and response times to ensure that you can get any technical issues or questions resolved quickly. As part of using IBM Verify Identity Access, you will also have access to search and view our support community, open support cases, and even submit new ideas for future roadmap capabilities. Our goal is to ensure you have everything needed to be successful as you modernize digital experiences.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Ravi P.
Robust Security & Streamlined Identity Management
Reviewed on Oct 07, 2026
Review provided by G2
What do you like best about the product?
I like most about IBM Verify CIAM its strong security and straightforward identity management. It really helps with managing customer identities and access securely, providing a better and more secure customer experience.
What do you dislike about the product?
no
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM for managing customer identities securely. It simplifies user login, registration, and provides strong security for access control and authentication, enhancing the customer experience.
Architecture & Planning
Secure, Scalable Customer Identity Management with Smooth Integrations
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM Verify CIAM is that it provides a secure and convenient way to manage customer identities and access. The authentication and access controls are easy to manage, while still providing a good experience for end users. I also find its scalability, security features, and integration capabilities particularly useful when working with different applications and customer-facing services.
What do you dislike about the product?
The setup can feel complex, especially for advanced configurations and integrations. Clearer documentation and a simpler setup process would improve the experience. Also should allow advance capabilities when required.
What problems is the product solving and how is that benefiting you?
For me it simplifies customer identity and access management by providing secure authentication and centralized access controls. It reduces development and administration effort while improving security and the customer login experience.
Aryan S.
Comprehensive APIs with Challenging Debugging
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
I appreciate IBM Verify CIAM's comprehensive set of REST APIs and modern SDK support for various development environments. Implementing standard protocols like OIDC, OAuth 2.0, and SAML is highly structured, saving us significant development time. I like that we have complete control over the user experience by using REST APIs directly, allowing us to build bespoke registration forms, login flows, and user dashboards without users noticing they are interacting with a third-party security platform.
What do you dislike about the product?
Debugging specific error tokens during custom login flow implementations can be challenging due to occasionally vague error messages in the developer logs. The API documentation, while extensive, sometimes takes time to sort through to find exact edge-case solutions. Additionally, feedback suggests that configuration complexity and dashboard usability are common areas for improvement.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM removes the burden of creating a compliant user authentication system from scratch, letting us focus on core features instead of security compliance.
Ankit S.
IBM CIAM: Informational and Helpful Experience
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
IBM CIAM has been very Informational and helpful
What do you dislike about the product?
Mostly Steep learning curve and complex setup
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM is designed to solve three core enterprise problems at once: securing high‑volume customer identities, delivering consistent and low‑friction user journeys, and meeting privacy/compliance obligations while enabling personalization
Dhiraj S.
Effortless Identity Management and Authentication
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
I like that IBM Verify CIAM provides a centralized way to manage customer identities and authentication. It simplifies user authentication and identity management across applications. I also really like the functionality it offers when setting up the authentication flow. Overall, the setup is very good and enhances our experience.
What do you dislike about the product?
One thing I dislike is that the initial setup and configuration can feel a bit complex, especially when working with custom authentication flows. Some parts of the documentation could also be clearer with more practical examples. Once you get familiar with it, though, managing the setup becomes much easier.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to simplify user authentication and identity management, which centralizes managing customer identities and authentication across applications.