IBM Security Verify Access v10 (Legacy)

What do you like best about the product?

I like how IBM Verify CIAM provides a seamless and secure login experience with features like multi-factor authentication, adaptive access, and single sign-on. The integration capabilities with existing enterprise systems are strong, and the product is very stable, which makes it easier to manage large user bases.

The most helpful part is the balance between security and user experience. It reduces risks by offering advanced identity protection while still keeping the login process smooth for end users. The analytics and reporting tools are also useful for monitoring suspicious activities and maintaining compliance. Scalability is a big upside, making it suitable for organizations with complex identity needs.

What do you dislike about the product?

The interface can feel a bit complex for new users, and the initial setup takes time because of the wide range of configuration options. Documentation could be more user-friendly, as it sometimes feels technical for non-specialist teams. Also, licensing costs can be on the higher side compared to some competitors.

What problems is the product solving and how is that benefiting you?

IBM Verify CIAM is helping us manage user identities securely across different applications while reducing the risk of unauthorized access. It solves the problem of handling multiple logins by providing single sign-on and multi-factor authentication, which makes access both safer and easier. It also helps with compliance and monitoring by giving clear visibility into user activity. Overall, it has improved security, streamlined login processes, and reduced the burden on our IT team.

What do you like best about the product?

I really appreciate how seamless the user experience is. The platform makes authentication straightforward while keeping security strong, which gives both administrators and end users peace of mind. The integration options are flexible and well-documented, making it easier to fit into existing systems without much friction

What do you dislike about the product?

While the platform is very powerful, the initial setup and configuration can feel complex, especially for teams new to enterprise-scale identity solutions. The documentation could sometimes be more beginner-friendly. However, once configured, it runs smoothly and requires very little day-to-day maintenance.

What problems is the product solving and how is that benefiting you?

IBM Verify CIAM is helping us address the challenges of managing secure access across a large and diverse user base. It centralizes identity management, which reduces the complexity of handling multiple logins and credentials. By providing strong authentication and flexible integration with existing applications, it helps us prevent unauthorized access and ensures compliance with security standards. This not only improves the overall security posture of our organization but also creates a smoother experience for end users, reducing friction and support requests.

What do you like best about the product?

The most helpful aspect is its scalability and flexibility in managing a large user base with robust authentication mechanisms. The solution improves user experience by reducing login friction while maintaining enterprise-grade security. It also provides detailed monitoring and analytics, which help in auditing and compliance.

What do you dislike about the product?

The user interface can sometimes feel complex for first-time administrators, and the initial setup requires a learning curve. Additionally, integration with certain third-party applications may need more detailed configuration and documentation, which can slow down deployment.

What problems is the product solving and how is that benefiting you?

IBM Verify CIAM helps us deal with the biggest challenge of managing secure access for a wide range of users. Instead of juggling multiple logins and worrying about weak passwords, the platform makes authentication simple and safe with SSO and MFA. It not only reduces the chances of unauthorized access but also saves time for both users and admins. For us, it’s been a big win in improving security without making the user experience complicated, and it’s given us more confidence in meeting compliance needs.

What do you like best about the product?

n demand management at an adtech company, secure and seamless access control is critical. IBM Verify CIAM delivers on this with single sign-on (SSO) and multi-factor authentication (MFA) that make it easier for internal teams to move between platforms without juggling multiple logins, while ensuring sensitive campaign and revenue data stays protected.

The adaptive access is a big advantage. For instance, if I log in from a new location while traveling, it prompts additional verification without locking me out. Similarly, I can onboard DSP partners and grant scoped access to specific dashboards, enough for performance visibility, but without overexposing unrelated data. This balance of flexibility and security has saved us time and reduced risk compared to manual credentialing.

What do you dislike about the product?

The admin experience can be cumbersome. Setting up policies or modifying permissions often requires going through multiple menus, which slows things down when quick action is needed. Bulk onboarding of multiple partner accounts also feels less efficient than it could be. While documentation is detailed, it leans technical, so newer teammates face a steep learning curve. Support generally resolves issues, but response times could be faster, especially during urgent login or reporting disruptions tied to live campaigns.

What problems is the product solving and how is that benefiting you?

In adtech, we work with multiple DSP and SSP partners, so secure yet convenient access is essential. IBM Verify CIAM solves the issue of fragmented logins and inconsistent credentialing by providing single sign-on with multi-factor authentication, allowing teams to move across platforms quickly without compromising security.

For partner management, role-based provisioning makes onboarding smoother. I can grant scoped access to only the reporting dashboards or campaign tools a partner needs, and revoke it instantly when contracts end, eliminating the risk of unused credentials lingering.

Risk-based authentication has been a practical benefit as well. If logins come from unusual devices or locations, Verify adds extra checks instead of blocking access entirely. This flexibility is important for me since I often log in while traveling or joining calls from different networks.

The integration with Google Workspace has also been seamless, making day-to-day collaboration easier across teams. Audit logs provide visibility into who accessed what, which helps with compliance and partner transparency. While the admin side still requires some training, once configured, policies run reliably in the background without constant oversight.

Lastly, the self-service password reset tools ease the load on IT and keep campaigns running smoothly by reducing downtime for users.
Overall, it has reduced access management complexity, improved security, and supported the fast-paced demands of client-facing adtech operations.

What do you like best about the product?

CIAM has better features then other authenticatore. it's been 2 month that I started to explore the IBM cloud an it's CIAM. I love the reliability with passwordlessa and biometric authentiation and risk scoring mechanism of user.

What do you dislike about the product?

Dashboard looks and the navigations are little slow and The responsiveness and colour gradients are difficult to find the components.

What problems is the product solving and how is that benefiting you?

Risk scoring will give the confidence that use can create the user or giving access to the any resources